Emblem Athletic: Unreliable and Unresponsive Unfortunately, my experience with Emblem Athletic was quite disappointing. I waited patiently for months after placing an order in December 2022 with a delivery target of March 2023, but the item never showed up. The situation was made worse by the lack of information and clarity surrounding the delay. Due to the business's failure to deliver the promised service, I was forced to use a chargeback in May 2023, which I did out of irritation. I made two attempts to get in touch with their customer service team July 2023 in the hopes of a better outcome. Sadly, nothing came of my efforts, and I got nowhere.

5* RATINGS?! BOTS! 1* RATING DO NOT BUY! Those that give this company 5* ratings are bots. I have been waiting for my 2 hoodies for over a year now and still have yet to receive it. I get offered the right to refund if I do not wish to wait and attempt to take it just to constantly get pushed to another representative each time I inquire about why I havent been refunded. For This company to be “vets” is a honest joke. If they were vets they would have the mindset to get some damn pep-in-their-step and get something done rather than scamming and going bankrupt because of how terrible this Team is at doing business.

New owners are doing right New ownership are definitely doing the right thing, I had purchased a sweatshirt and shirt over two years ago and never got it. The new owners of emblem however are giving credit back to those who lost money on previous orders if you contact them. 10/10 glad this company has integrity now.

New leadership made a huge difference! We ordered unit PT and coyote colored shirts prior to going on an appointment and didn’t receive them. I kind of thought the whole thing was a scam and that we were just out money, but then I got a call from the new owner, Mike, and no joke he got us the shirts within two weeks. It was absolutely fantastic and we will definitely be using this company from here on out.

I have spent the last 2 weeks inquiring… I have spent the last 2 weeks inquiring about a Xmas gift I ordered on Dec 3rd the single worst e commerce experience I have ever had, no phone number to call so I have not received my purchase and its now Jan2nd. The customer service is so bad they did not redirect the delivery but allowed themselves to receive my delivery at their offices in San Diego. Julietta has now given me an email run around for our a week. DO NOT ORDER FROM EMBLEM ATHLETIC They will not process a refund either which is more infuriating. TOTAL DISAPPOINTMENT