Printed “Linked Image not found” on mugs We ordered 9 custom mugs. On the order form and site everything looked good, included images we uploaded for the back of the mugs. We received the mugs very quickly, but instead of the image we uploaded it said “linked image not found.” There was absolutely no indication when ordering that there would be any problem. It also was a saved image and not a link. There is no phone number. We emailed on a Friday and got a response on Monday. After some emails back and forth, they reprinted the mugs correctly. Turned out well, but should not have happened.

Update: Item arrived Update: It's only fair to update this review... A day after posting my review, I received an email from customer service with a tracking number. The item was en route. Apparently their website isn't being updated as it needs to because it still showed "In production" the day I received the item. I am pleased with the shirt I received. It's just a shame there is no way to deal with their customer service in a real-time manner. Original review: Have ordered a number of products before with mixed results. Currently I am waiting on ONE embroidered polo shirt. Just one. It's been "In Production" for two weeks, and I do not receive a response to my email inquiry. I cannot find a phone number to call. Customer service now, as before, is unacceptable. If you can't deliver ONE shirt, refund my money.

UPDATE -28/02/2022 UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their supervisor will get back to me and still yet no correspondence. As you can see from their response they state " two month credit to cover the next two recurring monthly payments as well" however today they attempted to take more money out of my account!!! If i could give them 0 star i would!!! i have now decided to move to a different company!!! (please see previous thread below)

Good choice of logos. Please Read. Plenty of quality logos to choose from, although highly recommended to make little tweaks and/or add text in order to make your logo unique, as other companies are able to purchase the same logo after you, and that company can also tweak their version. You can save your chosen / tweaked logo into your account-folder and edit it at any time. If you then decide that you want to download your logo to use for business cards, garments, websites, etc, then you pay the required fee of £32 (UK) , which is quite reasonable compared to a company who could charge significantly more to create a logo for you. You can make further tweaks to your logo (font/colours) within the first year, but will then have to pay a smaller fee for such changes AFTER one year (approx' up to £15, possibly less with discount), which is why I have given my review 4-stars, as I assumed I could make font/colour changes to my logo text anytime after I bought my finalised logo, and not just within one year. Good helpful customer service with detailed and polite responses, and I would recommend FreeLogoServices. Thanks & Regards DM

I had switched banks I had switched banks - and noticed that some of my subscriptions had been cancelled. I went in, and updated all of the information (new credit card and banking information) - yet I still cannot get into my account. I am losing money by the hour because I cannot get into my account. No phone number to call - and I have emailed numerous times with no response. What does a person have to do to get ahold of this place?