Broken Mugs Several years ago, I needed a logo fast, and this was not a "free" option as their name indicates. Granted, I bought some useful things from the company several years ago, but this past year was HORRIBLE. Mugs arrived broken twice, I had to BEG for refunds, and I'm still waiting for the last shipment of items that were sent to the wrong address. "Shaldon" promised to rectify the situation, but has not replied to my email. I think it's a cheap company that hires people in India to answer customer complaints. They will say canned answers such as, "I appreciate your patience," and "I completely understand your concern," Bla bla bla. I suggest going with a different company if you want quality items and quality service.

Unable to Get a Response Back I purchased a domain name and website a couple days ago not realizing that my husband had already started designing one thru another site. I cancelled both my domain name and website 1 day after purchase and site said it was immediately cancelled. We want to use that same domain name thru other site but says domain name isn't available. Have tried contacting to see when FreeLogoServices will release it, but no response and they have no phone # to contact. I planned to still purchase a logo and all my physical marketing materials from them, however I am having second thoughts since they have yet to reply and assist with my issue.

PLEASE PLEASE CAN SOMEONE RESPOND *edit After a long stressful day I realised this companies customer service are based in America. So what felt like I was being ignored all day was actually because of the time difference. As soon as they picked up my emails and this review I was contacted immediately. Having said that in a business critical situation like I had today I think that email is not a very effective customer support method (as it takes a day to respond and there is no live chat or phone options). PLEASE PLEASE CAN SOMEONE RESPOND - My domain renewed yesterday and shows as Paid and ready to use on your account details page. However our domain has been down since yesterday and none of our emails or website is working. All of our clients and customers can't reach us and we are literally losing business by the minute. I have spoken twice to Gandi the company that hold the domain and they have said that it's freelogo's issue as they need to take it off hold - but there is no contact number and no live chat - just an email contact form that says someone will hopefully respond in 1 day???!!!!!!!!!!

Would give zero stars if possible Would give zero stars if possible. Someone has created an account with FreeLogoServices using my credit card. I've explained this in 10 different emails. Unless I can give the email address and details on the account that was created, they will not help me. Since I did not create the account, I cannot provide. They are continuting to charge my credit card regardless.

DONT TOUCH!! DONT TOUCH!!! this company. Brought a logo few months later another company had the same logo as me and they did nothing to rectify the situation. Also appalling customer service no contact number all done through email which they do not get back to you only with information that is irrelevant.