Callum Dunn
GBI am trying to make a payment to… I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just send instructions and insists on credit card. Just want email back online
Nicole Herriot
AUUnethical Business Practices Do NOT give them your credit card details! I bought a logo in 2019 and now I'm being charged for a domain I never wanted nor do I even know what it is! I have never received an email or an invoice either! When I finally figured out who charged me and contacted them through a chat (as they have no phone number) they cancelled the domain and told me they would refund my money but apparently now are not able to process the refund!!!
Scott Coles
GBDONT TOUCH!! DONT TOUCH!!! this company. Brought a logo few months later another company had the same logo as me and they did nothing to rectify the situation. Also appalling customer service no contact number all done through email which they do not get back to you only with information that is irrelevant.
Gayle Francis
GBI had switched banks I had switched banks - and noticed that some of my subscriptions had been cancelled. I went in, and updated all of the information (new credit card and banking information) - yet I still cannot get into my account. I am losing money by the hour because I cannot get into my account. No phone number to call - and I have emailed numerous times with no response. What does a person have to do to get ahold of this place?
siobhan
GBUPDATE -28/02/2022 UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their supervisor will get back to me and still yet no correspondence. As you can see from their response they state " two month credit to cover the next two recurring monthly payments as well" however today they attempted to take more money out of my account!!! If i could give them 0 star i would!!! i have now decided to move to a different company!!! (please see previous thread below)