Unable to Get a Response Back I purchased a domain name and website a couple days ago not realizing that my husband had already started designing one thru another site. I cancelled both my domain name and website 1 day after purchase and site said it was immediately cancelled. We want to use that same domain name thru other site but says domain name isn't available. Have tried contacting to see when FreeLogoServices will release it, but no response and they have no phone # to contact. I planned to still purchase a logo and all my physical marketing materials from them, however I am having second thoughts since they have yet to reply and assist with my issue.

Update: Item arrived Update: It's only fair to update this review... A day after posting my review, I received an email from customer service with a tracking number. The item was en route. Apparently their website isn't being updated as it needs to because it still showed "In production" the day I received the item. I am pleased with the shirt I received. It's just a shame there is no way to deal with their customer service in a real-time manner. Original review: Have ordered a number of products before with mixed results. Currently I am waiting on ONE embroidered polo shirt. Just one. It's been "In Production" for two weeks, and I do not receive a response to my email inquiry. I cannot find a phone number to call. Customer service now, as before, is unacceptable. If you can't deliver ONE shirt, refund my money.

My son needed a logo for a start-up… My son needed a logo for a start-up business. Without extra money for logos, marketing, etc., we stumbled upon FreeLogoServices. WOW!! Are we impressed!! He found a great logo to fit his business and we could change the color scheme to fit what he was looking for.

Unethical Business Practices Do NOT give them your credit card details! I bought a logo in 2019 and now I'm being charged for a domain I never wanted nor do I even know what it is! I have never received an email or an invoice either! When I finally figured out who charged me and contacted them through a chat (as they have no phone number) they cancelled the domain and told me they would refund my money but apparently now are not able to process the refund!!!

Printed “Linked Image not found” on mugs We ordered 9 custom mugs. On the order form and site everything looked good, included images we uploaded for the back of the mugs. We received the mugs very quickly, but instead of the image we uploaded it said “linked image not found.” There was absolutely no indication when ordering that there would be any problem. It also was a saved image and not a link. There is no phone number. We emailed on a Friday and got a response on Monday. After some emails back and forth, they reprinted the mugs correctly. Turned out well, but should not have happened.