PLEASE PLEASE CAN SOMEONE RESPOND *edit After a long stressful day I realised this companies customer service are based in America. So what felt like I was being ignored all day was actually because of the time difference. As soon as they picked up my emails and this review I was contacted immediately. Having said that in a business critical situation like I had today I think that email is not a very effective customer support method (as it takes a day to respond and there is no live chat or phone options). PLEASE PLEASE CAN SOMEONE RESPOND - My domain renewed yesterday and shows as Paid and ready to use on your account details page. However our domain has been down since yesterday and none of our emails or website is working. All of our clients and customers can't reach us and we are literally losing business by the minute. I have spoken twice to Gandi the company that hold the domain and they have said that it's freelogo's issue as they need to take it off hold - but there is no contact number and no live chat - just an email contact form that says someone will hopefully respond in 1 day???!!!!!!!!!!

Very Disappointed.....they created… Very Disappointed.....they created business cards for me with small print for logo, large print for contact name, and they look terrible. Contacted Customer Service, and there response ? too bad thats what you ordered....

Update: Item arrived Update: It's only fair to update this review... A day after posting my review, I received an email from customer service with a tracking number. The item was en route. Apparently their website isn't being updated as it needs to because it still showed "In production" the day I received the item. I am pleased with the shirt I received. It's just a shame there is no way to deal with their customer service in a real-time manner. Original review: Have ordered a number of products before with mixed results. Currently I am waiting on ONE embroidered polo shirt. Just one. It's been "In Production" for two weeks, and I do not receive a response to my email inquiry. I cannot find a phone number to call. Customer service now, as before, is unacceptable. If you can't deliver ONE shirt, refund my money.

Good choice of logos. Please Read. Plenty of quality logos to choose from, although highly recommended to make little tweaks and/or add text in order to make your logo unique, as other companies are able to purchase the same logo after you, and that company can also tweak their version. You can save your chosen / tweaked logo into your account-folder and edit it at any time. If you then decide that you want to download your logo to use for business cards, garments, websites, etc, then you pay the required fee of £32 (UK) , which is quite reasonable compared to a company who could charge significantly more to create a logo for you. You can make further tweaks to your logo (font/colours) within the first year, but will then have to pay a smaller fee for such changes AFTER one year (approx' up to £15, possibly less with discount), which is why I have given my review 4-stars, as I assumed I could make font/colour changes to my logo text anytime after I bought my finalised logo, and not just within one year. Good helpful customer service with detailed and polite responses, and I would recommend FreeLogoServices. Thanks & Regards DM

Broken Mugs Several years ago, I needed a logo fast, and this was not a "free" option as their name indicates. Granted, I bought some useful things from the company several years ago, but this past year was HORRIBLE. Mugs arrived broken twice, I had to BEG for refunds, and I'm still waiting for the last shipment of items that were sent to the wrong address. "Shaldon" promised to rectify the situation, but has not replied to my email. I think it's a cheap company that hires people in India to answer customer complaints. They will say canned answers such as, "I appreciate your patience," and "I completely understand your concern," Bla bla bla. I suggest going with a different company if you want quality items and quality service.