Maryanna
JOBroken Mugs Several years ago, I needed a logo fast, and this was not a "free" option as their name indicates. Granted, I bought some useful things from the company several years ago, but this past year was HORRIBLE. Mugs arrived broken twice, I had to BEG for refunds, and I'm still waiting for the last shipment of items that were sent to the wrong address. "Shaldon" promised to rectify the situation, but has not replied to my email. I think it's a cheap company that hires people in India to answer customer complaints. They will say canned answers such as, "I appreciate your patience," and "I completely understand your concern," Bla bla bla. I suggest going with a different company if you want quality items and quality service.
Christa Scheffer
CAI have been with this company since…2018 I have been with this company since 2018, so over 5 years, for my business domain, email, and Google G-Suite. Last month my Credit card was compromised and cancelled by my CC company. I forgot to inform this company of my new card number so when they went to renew my subscriptions, they weren't approved. I blame myself for not contacting them to change my CC on file. But...it would have been very much appreciated if they could have contacted me to let me know they weren't able to process my payment. Instead, I just one day no longer have access to my email account or all my Google Drive files. I went and updated my CC info as soon as I found out, but it has been a day and a half and nothing has been repaired/reactivated. Furthermore, all the emails I have sent them have been ignored thus far. I will be switching providers.
ANDREA
GBWould give zero stars if possible Would give zero stars if possible. Someone has created an account with FreeLogoServices using my credit card. I've explained this in 10 different emails. Unless I can give the email address and details on the account that was created, they will not help me. Since I did not create the account, I cannot provide. They are continuting to charge my credit card regardless.
D. MALLON
GBGood choice of logos. Please Read. Plenty of quality logos to choose from, although highly recommended to make little tweaks and/or add text in order to make your logo unique, as other companies are able to purchase the same logo after you, and that company can also tweak their version. You can save your chosen / tweaked logo into your account-folder and edit it at any time. If you then decide that you want to download your logo to use for business cards, garments, websites, etc, then you pay the required fee of £32 (UK) , which is quite reasonable compared to a company who could charge significantly more to create a logo for you. You can make further tweaks to your logo (font/colours) within the first year, but will then have to pay a smaller fee for such changes AFTER one year (approx' up to £15, possibly less with discount), which is why I have given my review 4-stars, as I assumed I could make font/colour changes to my logo text anytime after I bought my finalised logo, and not just within one year. Good helpful customer service with detailed and polite responses, and I would recommend FreeLogoServices. Thanks & Regards DM
Brandon Cohen
GBfreelogoservices.com sent me the wrong… freelogoservices.com sent me the wrong business cards. I had to stay on a chat for 30 minutes to only be told that they couldn't reorder mine that it would need to be sent to another department. This would take another 24-48 hours to just get back to me. Again, this was their mistake. They then got back to me and said they would reprint the cards but it could take up 14 days to receive after pricing. This was their mistake! They said in the email they would offer no compensation as I already had free shipping. They wouldn't even expediate the shipping. The worst customer service experience I have had. There are many companies that print business cards, don't use this company. Customer service and operations are terrible. They are owned by Deluxe checks.