Gayle Francis
GBI had switched banks I had switched banks - and noticed that some of my subscriptions had been cancelled. I went in, and updated all of the information (new credit card and banking information) - yet I still cannot get into my account. I am losing money by the hour because I cannot get into my account. No phone number to call - and I have emailed numerous times with no response. What does a person have to do to get ahold of this place?
Brandon Cohen
GBfreelogoservices.com sent me the wrong… freelogoservices.com sent me the wrong business cards. I had to stay on a chat for 30 minutes to only be told that they couldn't reorder mine that it would need to be sent to another department. This would take another 24-48 hours to just get back to me. Again, this was their mistake. They then got back to me and said they would reprint the cards but it could take up 14 days to receive after pricing. This was their mistake! They said in the email they would offer no compensation as I already had free shipping. They wouldn't even expediate the shipping. The worst customer service experience I have had. There are many companies that print business cards, don't use this company. Customer service and operations are terrible. They are owned by Deluxe checks.
JDD
GBUpdate: Item arrived Update: It's only fair to update this review... A day after posting my review, I received an email from customer service with a tracking number. The item was en route. Apparently their website isn't being updated as it needs to because it still showed "In production" the day I received the item. I am pleased with the shirt I received. It's just a shame there is no way to deal with their customer service in a real-time manner. Original review: Have ordered a number of products before with mixed results. Currently I am waiting on ONE embroidered polo shirt. Just one. It's been "In Production" for two weeks, and I do not receive a response to my email inquiry. I cannot find a phone number to call. Customer service now, as before, is unacceptable. If you can't deliver ONE shirt, refund my money.
Joseph Rathburn
GBVery Disappointed.....they created… Very Disappointed.....they created business cards for me with small print for logo, large print for contact name, and they look terrible. Contacted Customer Service, and there response ? too bad thats what you ordered....
Callum Dunn
GBI am trying to make a payment to… I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just send instructions and insists on credit card. Just want email back online