Poor communication I’ve used this company a few times most recent I ordered some company pens back in June. The pens have never arrived, I’ve emailed them 3 times and nobody has ever responded. UPDATE - I have been refunded but poor communication from the company, overall I’d give them 4 stars

I would definitely like to give them a…5 star rating I would definitely like to give them a 5 star rating. I got my order faster than expected and my cards are done so professional; this has truly made my day and I will be shopping with them again.

The worst company ever there the… The worst company ever there the biggest scam on the face of the earth, they have cancelled my membership at 5 times on the past 4 months I lost over $50k of work and clientele, I have already got my lawyer involved and considering in suing them, if they don't do something about it. IF THERE IS ANY REAL PRRSON OUT THERE TO GET BACK TO ME ASAP IN FACT I WILL REPORT YOU.

Broken Mugs Several years ago, I needed a logo fast, and this was not a "free" option as their name indicates. Granted, I bought some useful things from the company several years ago, but this past year was HORRIBLE. Mugs arrived broken twice, I had to BEG for refunds, and I'm still waiting for the last shipment of items that were sent to the wrong address. "Shaldon" promised to rectify the situation, but has not replied to my email. I think it's a cheap company that hires people in India to answer customer complaints. They will say canned answers such as, "I appreciate your patience," and "I completely understand your concern," Bla bla bla. I suggest going with a different company if you want quality items and quality service.

Printed “Linked Image not found” on mugs We ordered 9 custom mugs. On the order form and site everything looked good, included images we uploaded for the back of the mugs. We received the mugs very quickly, but instead of the image we uploaded it said “linked image not found.” There was absolutely no indication when ordering that there would be any problem. It also was a saved image and not a link. There is no phone number. We emailed on a Friday and got a response on Monday. After some emails back and forth, they reprinted the mugs correctly. Turned out well, but should not have happened.