Poor communication I’ve used this company a few times most recent I ordered some company pens back in June. The pens have never arrived, I’ve emailed them 3 times and nobody has ever responded. UPDATE - I have been refunded but poor communication from the company, overall I’d give them 4 stars

PLEASE PLEASE CAN SOMEONE RESPOND *edit After a long stressful day I realised this companies customer service are based in America. So what felt like I was being ignored all day was actually because of the time difference. As soon as they picked up my emails and this review I was contacted immediately. Having said that in a business critical situation like I had today I think that email is not a very effective customer support method (as it takes a day to respond and there is no live chat or phone options). PLEASE PLEASE CAN SOMEONE RESPOND - My domain renewed yesterday and shows as Paid and ready to use on your account details page. However our domain has been down since yesterday and none of our emails or website is working. All of our clients and customers can't reach us and we are literally losing business by the minute. I have spoken twice to Gandi the company that hold the domain and they have said that it's freelogo's issue as they need to take it off hold - but there is no contact number and no live chat - just an email contact form that says someone will hopefully respond in 1 day???!!!!!!!!!!

Would give zero stars if possible Would give zero stars if possible. Someone has created an account with FreeLogoServices using my credit card. I've explained this in 10 different emails. Unless I can give the email address and details on the account that was created, they will not help me. Since I did not create the account, I cannot provide. They are continuting to charge my credit card regardless.

Unethical Business Practices Do NOT give them your credit card details! I bought a logo in 2019 and now I'm being charged for a domain I never wanted nor do I even know what it is! I have never received an email or an invoice either! When I finally figured out who charged me and contacted them through a chat (as they have no phone number) they cancelled the domain and told me they would refund my money but apparently now are not able to process the refund!!!

freelogoservices.com sent me the wrong… freelogoservices.com sent me the wrong business cards. I had to stay on a chat for 30 minutes to only be told that they couldn't reorder mine that it would need to be sent to another department. This would take another 24-48 hours to just get back to me. Again, this was their mistake. They then got back to me and said they would reprint the cards but it could take up 14 days to receive after pricing. This was their mistake! They said in the email they would offer no compensation as I already had free shipping. They wouldn't even expediate the shipping. The worst customer service experience I have had. There are many companies that print business cards, don't use this company. Customer service and operations are terrible. They are owned by Deluxe checks.