Would give zero stars if possible Would give zero stars if possible. Someone has created an account with FreeLogoServices using my credit card. I've explained this in 10 different emails. Unless I can give the email address and details on the account that was created, they will not help me. Since I did not create the account, I cannot provide. They are continuting to charge my credit card regardless.

Printed “Linked Image not found” on mugs We ordered 9 custom mugs. On the order form and site everything looked good, included images we uploaded for the back of the mugs. We received the mugs very quickly, but instead of the image we uploaded it said “linked image not found.” There was absolutely no indication when ordering that there would be any problem. It also was a saved image and not a link. There is no phone number. We emailed on a Friday and got a response on Monday. After some emails back and forth, they reprinted the mugs correctly. Turned out well, but should not have happened.

DONT TOUCH!! DONT TOUCH!!! this company. Brought a logo few months later another company had the same logo as me and they did nothing to rectify the situation. Also appalling customer service no contact number all done through email which they do not get back to you only with information that is irrelevant.

UPDATE -28/02/2022 UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their supervisor will get back to me and still yet no correspondence. As you can see from their response they state " two month credit to cover the next two recurring monthly payments as well" however today they attempted to take more money out of my account!!! If i could give them 0 star i would!!! i have now decided to move to a different company!!! (please see previous thread below)

Unable to Get a Response Back I purchased a domain name and website a couple days ago not realizing that my husband had already started designing one thru another site. I cancelled both my domain name and website 1 day after purchase and site said it was immediately cancelled. We want to use that same domain name thru other site but says domain name isn't available. Have tried contacting to see when FreeLogoServices will release it, but no response and they have no phone # to contact. I planned to still purchase a logo and all my physical marketing materials from them, however I am having second thoughts since they have yet to reply and assist with my issue.