Update: Item arrived Update: It's only fair to update this review... A day after posting my review, I received an email from customer service with a tracking number. The item was en route. Apparently their website isn't being updated as it needs to because it still showed "In production" the day I received the item. I am pleased with the shirt I received. It's just a shame there is no way to deal with their customer service in a real-time manner. Original review: Have ordered a number of products before with mixed results. Currently I am waiting on ONE embroidered polo shirt. Just one. It's been "In Production" for two weeks, and I do not receive a response to my email inquiry. I cannot find a phone number to call. Customer service now, as before, is unacceptable. If you can't deliver ONE shirt, refund my money.

I have been with this company since…2018 I have been with this company since 2018, so over 5 years, for my business domain, email, and Google G-Suite. Last month my Credit card was compromised and cancelled by my CC company. I forgot to inform this company of my new card number so when they went to renew my subscriptions, they weren't approved. I blame myself for not contacting them to change my CC on file. But...it would have been very much appreciated if they could have contacted me to let me know they weren't able to process my payment. Instead, I just one day no longer have access to my email account or all my Google Drive files. I went and updated my CC info as soon as I found out, but it has been a day and a half and nothing has been repaired/reactivated. Furthermore, all the emails I have sent them have been ignored thus far. I will be switching providers.

UPDATE -28/02/2022 UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their supervisor will get back to me and still yet no correspondence. As you can see from their response they state " two month credit to cover the next two recurring monthly payments as well" however today they attempted to take more money out of my account!!! If i could give them 0 star i would!!! i have now decided to move to a different company!!! (please see previous thread below)

Poor communication I’ve used this company a few times most recent I ordered some company pens back in June. The pens have never arrived, I’ve emailed them 3 times and nobody has ever responded. UPDATE - I have been refunded but poor communication from the company, overall I’d give them 4 stars

DONT TOUCH!! DONT TOUCH!!! this company. Brought a logo few months later another company had the same logo as me and they did nothing to rectify the situation. Also appalling customer service no contact number all done through email which they do not get back to you only with information that is irrelevant.