I PURCHASED MY WEBSITE3 MONTHS AGO I PURCHASED MY WEBSITE3 MONTHS AGO. I HAVE RECEIPTS, PLUS AUTOPAY EVERY MONTH BUT I RECEIVED AN EMAIL SAYING THEY DONT HAVE IT AND REFER ME TO ANOTHER SITE. I CONTACT THE OTHER SITE AND THEY SAY I DONT OWN IT. IVE WASTED TIME AND MONEY ON NOTHING. THERES NO PHONE NUMBER TO TALK TO ANYONE. THE EMAILS SAY DIFFERENT THINGS THAT ARE INACCURATE. SO FRUSTRATING!

Unethical Business Practices Do NOT give them your credit card details! I bought a logo in 2019 and now I'm being charged for a domain I never wanted nor do I even know what it is! I have never received an email or an invoice either! When I finally figured out who charged me and contacted them through a chat (as they have no phone number) they cancelled the domain and told me they would refund my money but apparently now are not able to process the refund!!!

Good choice of logos. Please Read. Plenty of quality logos to choose from, although highly recommended to make little tweaks and/or add text in order to make your logo unique, as other companies are able to purchase the same logo after you, and that company can also tweak their version. You can save your chosen / tweaked logo into your account-folder and edit it at any time. If you then decide that you want to download your logo to use for business cards, garments, websites, etc, then you pay the required fee of £32 (UK) , which is quite reasonable compared to a company who could charge significantly more to create a logo for you. You can make further tweaks to your logo (font/colours) within the first year, but will then have to pay a smaller fee for such changes AFTER one year (approx' up to £15, possibly less with discount), which is why I have given my review 4-stars, as I assumed I could make font/colour changes to my logo text anytime after I bought my finalised logo, and not just within one year. Good helpful customer service with detailed and polite responses, and I would recommend FreeLogoServices. Thanks & Regards DM

PLEASE PLEASE CAN SOMEONE RESPOND *edit After a long stressful day I realised this companies customer service are based in America. So what felt like I was being ignored all day was actually because of the time difference. As soon as they picked up my emails and this review I was contacted immediately. Having said that in a business critical situation like I had today I think that email is not a very effective customer support method (as it takes a day to respond and there is no live chat or phone options). PLEASE PLEASE CAN SOMEONE RESPOND - My domain renewed yesterday and shows as Paid and ready to use on your account details page. However our domain has been down since yesterday and none of our emails or website is working. All of our clients and customers can't reach us and we are literally losing business by the minute. I have spoken twice to Gandi the company that hold the domain and they have said that it's freelogo's issue as they need to take it off hold - but there is no contact number and no live chat - just an email contact form that says someone will hopefully respond in 1 day???!!!!!!!!!!

Printed “Linked Image not found” on mugs We ordered 9 custom mugs. On the order form and site everything looked good, included images we uploaded for the back of the mugs. We received the mugs very quickly, but instead of the image we uploaded it said “linked image not found.” There was absolutely no indication when ordering that there would be any problem. It also was a saved image and not a link. There is no phone number. We emailed on a Friday and got a response on Monday. After some emails back and forth, they reprinted the mugs correctly. Turned out well, but should not have happened.