Worst company I have even done business with!! I ordered on December 24, 2023. I received a response stating that their shipment was from 3 to 8 days. It is now January 12, we have no ink for our printer and it is affecting our business. I tried calling them, they had no representatives to take my call, and finally put me to where I had to leave a voicemail. I hope that they call me back, because we really need the ink. From reading some of these other reviews, it appears that this "company" is just a scam to take your money and furnish no product. I hope that my credit card company gives me a refund. Having still not heard from them, I ordered the ink from Amazon Prime which promises delivery by January 14. Cheaper too.

A Scam?? The Worst/Non-Existent Customer Service Ever!! I placed an order on 1/23/24. I received a confirmation email the same day with my order number. Since then, I have received nothing. No follow up emails. No shipment confirmation email. No order. The confirmation email says that there will be an email sent when the order is shipped and that it will have a tracking number. But to date, nothing. Calls to their 800 number go unanswered. Even if you wait for someone to pick up, they do not, and eventually you are forced to leave a voicemail or just hang up. Sending an email is no better. I sent several emails, and have not received a response. Not even from a bot. This makes me wonder if anyone is even there. But they sure made sure to charge my card for payment. I guess a complaint to the California Attorney General's Consumer Fraud Division may be next, unless I get a direct response, and not a suggestion to contact them. It is their turn to contact me.

Ghost Company? Website looks so legit, but wishing I'd done more research. This company will accept your order and your money but then not follow through with sending the product, not answer phones, not return phone calls, nor respond to emails. After multiple attempts to reach someone, anyone, I've contacted my credit card company to file a claim. Very disappointing, especially when we needed the products urgently.

Another garbage company... Another garbage company... They sell aftermarket cartridges that don't work right. When they are selling them, they say they will stand by them but then they are not reachable when things go wrong. Next time, I will look at reviews first and then purchase and if u have not been in business for long, guess what, I will not buy from you crooks. You will meet your fate one way or another...

Over 30 days to receive ink Placed an order March 4, 2024, received April 15.