Flawless communication through and through From getting a quote to getting my results and analysis were all seamlessly done. Everything was communicated via email, all my questions were answered almost immediately and my survey was online within 1 day. I got my responses within 5 days and the analysis tool on the platform is extremely useful. I loved the fact that everything was done via email and I didn't have to contact anyone or speak to any representatives. Overall, I am extremely happy with the service I received from Centiment.

Great customer service I needed to pull together a survey quickly on behalf of a client, and after reaching out through their website was quickly connected with Kurt, an extremely helpful account manager. Working with him I was able to rapidly put together and field my survey. He was excellent about checking in regularly and making sure I understood exactly what I needed to do in order to get the insights I was looking for.

Centiment has become our go-to market research partner I really enjoyed partnering with Centiment. The workflow is super easy to follow, which I appreciated. Initially, I was hesitant to use their survey tool, but it turned out to be user-friendly. Whenever we needed help, Austin was quick to provide guidance, which was a huge plus. I especially liked the soft launch; it gave us the chance to review data and tweak some questions to ensure we were capturing the insights we needed. Plus, the data collection was incredibly fast! Centiment has become our go-to partner for market research. I highly recommend them!

Integral part of our research function We started using Centiment about 6 month ago to source survey respondents. They have been an amazing research partner and far exceed our previous solution. I would trust them with any project going forward! I like best that we have a dedicated contact who I can reach out to any time. They personally test each survey, provide valuable feedback prior to launch and keep you updated while fieldwork is in process. I also had some projects that required what I thought were very specific B2B targeting requirements... Centiment was able to very easily source exactly what we needed at a very affordable cost per respondent.

true professionalism Rarely do you find such prompt, detailed professionalism! Derek was very thorough and gained a lot of my trust, he would always respond to me in a timely fashion knowing that he had other clients to tend to as well. they are definately on file for future needs.