Vivian G
CAThe best research platform with a great team I've tried multiple self serve platforms for research and had terrible experiences with them. Whether it was getting the user base I needed or completing accurately and within a reasonable amount of time, my teams and I were always disappointed. Coming across Centiment was a breath of fresh air. The platform is very easy to use, comes with AI suggested questions that support better questions that are not leading, and the audience is real and completion has never been an issue. The team within Centiment also validates the survey prior to sending it out to the full audience, allowing any issues to be caught and corrected before the full survey is fully run. A fantastic experience. This has now become my go-to research tool.
Melody Balou
CAFlawless communication through and through From getting a quote to getting my results and analysis were all seamlessly done. Everything was communicated via email, all my questions were answered almost immediately and my survey was online within 1 day. I got my responses within 5 days and the analysis tool on the platform is extremely useful. I loved the fact that everything was done via email and I didn't have to contact anyone or speak to any representatives. Overall, I am extremely happy with the service I received from Centiment.
Katie Encabo
GBGreat service! Working with Derek is always such a breeze, I feel like he treats my projects with even more care than I treat them! Pricing and next steps are always so transparent, and I'm taken care of with clear information at each step of the way.
Sean Gilbert
CAGood value survey panel and survey tools Derek was very responsive and helpful. The user experience was pretty straightforward and automated. The survey results came back quickly and look to be of good quality. Good way to get affordable, fast primary research with a defined target market. Our scope was US and Canada full time employees.
Emily J
GBGreat customer service I needed to pull together a survey quickly on behalf of a client, and after reaching out through their website was quickly connected with Kurt, an extremely helpful account manager. Working with him I was able to rapidly put together and field my survey. He was excellent about checking in regularly and making sure I understood exactly what I needed to do in order to get the insights I was looking for.