Jerome Sky
GBThey conducted a system upgrade about 2… They conducted a system upgrade about 2 months ago. Since then the site has been broken. Almost all surveys now show as 'sorry, this survey is now closed'. Old surveys keep reapppearing in the available survey list by the dozen, none of which work. When contacting customer service, and even if referrred to sites like this which clearly demonstrate a widespread problem, they deny anything is wrong with the site at all. It may be that accounts of old members have been damaged in the 'upgrade', and they are unable or unwilling to correct the problem.
Melanie Waters
GBWaste Of Time - Don't Bother! I joined MySurvey to fill a bit of time, regularly receiving emails inviting me to take part in surveys...until recently! When I try to log in, my account states inactive, please contact us? Convenient I'd say when you have accumulated points which are ready to cash out! Don't expect a reply to your messages either, you won't receive one and the most probable reason for that is, your email address is blocked! A quick Google search will soon confirm this is a regular occurrence with members being blocked from their website and mostly those who are due a payment...don't let them scam you!
J M
GBSCAMMERS! I believe they are a scam. I honestly and accurately completed surveys with them for years. I accumulated thousands of points I was saving to cash in. Out of the blue, and never having a problem, I couldn't log into my account and it said to contact them. I contacted them and I was told my account was closed to extreme dishonesty!! I went back and forth with them, and I told them I was never dishonest with my surveys and if so, they needed to show my proof. Eventually they stopped emailing me back. I find this VERY suspicious that this happened right when they changed the name/merged with Lifepoints. BEWARE. I am still pursuing them to give me what is owed.
Rachel Phillips
GBGood until it's not. Honestly, I get regular surveys and rewards from MySurvey, but I have a lot of issues with getting them to address the errors that happen and I report. Either they mark it as "solved" with a message along the lines of if I'm patient, eventually I might get my points, or they don't touch it. This particularly happens with the routine diaries, where I get an error EVERY SINGLE TIME upon submission. Switch to OneOpinion. I get about $25 a week, and the three times I've had issues, they responded that day with real people writing the messages. They were very polite, and when I sent them a personal thank you, they responded with surprise and happiness. Real people.
Cheryl Pols
AUI've completed many surveys over the… I've completed many surveys over the last few years with mysurvey & accumulated a lot of points. Without any warning they have closed my account for no reason. I have written to them without receiving any answers & now think this is the biggest scam. UPDATE: After many emails to Lifepoints & enquiries 're points cancelled I have now received my e-voucher. My advice - don't give up keep on to them & follow their instructions.