Took Perseverance - But 100% Satisfied In the end, everything was resolved to my satisfaction. It just took me continuing to remind and communicate to make it happen. I have always liked the quality of pens.com products, and given the resolution of this issue, I will continue to order from you!

The font size was not an option and… The font size was not an option and this printing was smaller than the last time I had ordered pens from you. No where did it share the other expenses involved with ordering until check out. I’m a bit embarrassed to hand out the pens with such small print on them.

Awesome pens Your flyer came in just as we needed to purchase more pens and the pens came in so fast. My husband gives out the pens with every invoice he does. People are so happy to receive these pens.

I am very disappointed with this order I am very disappointed with this order. First, the tracking link provided didn't work, I had to call pens.com for the tracking number. When I tracked my order it said that it was delayed, I called pens.com and your representative called UPS, she said I was getting my order in 2 days, long story short, I ended up driving 20 miles (each way) to get the package from the UPS warehouse. The cups I ordered was another disappointment, I was expecting hard plastic and a vibrant color, instead, I got this soft-plastic cups and the color is dull. This is not what I was expecting at all.

Placed one order for pens Placed one order for pens, but without my knowledge nor approval was 2 orders with 2 set up fees, and 2 shipping charges on 2 different invoices. What a rip off company! Never again will I use them, I'm going back to 4 imprint.com! They don't rip off their customers!!