Terrible waste of money. Terrible waste of money. Had a creator steal product and not complete the job, Billo offered to refund my credits, then offered the cost of the product, not what I could of sold it for + shipping costs. So lost money on the first job as all I got was credit back. The creators are very average, that produce low grade content, and barely any to choose from, I guess that's why they make you sign up before you can see the creators.

Great product excellent communication… Great product excellent communication Keep up the good work

Getting a video here is EASY Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits, and subscriptions. The creators here are top notch too, especially if you choose the premium video. Every project usually gets not less than 5 creators.

A must in 2023 for businesses Honestly, if you're not using billo in your business you're missing out. I'm gonna go out on a limb and say most businesses don't have someone who can, will or wants to get on camera and the people you find here are THE camera people you need for your business. There are so many positives here I am afraid to even list them all out.

Experience as a brand owner utilizing…not good. Experience as a brand owner utilizing billo since 2023 has been less than desirable. We've prepaid credit, my mistake, but figured we'd generate a bunch of content all at once, no problem. First set of videos were decent. 2 months later we go back to get more videos made, they purposely hide your prepaid credit code, so at checkout I assumed I'd be able to find it but to no avail. For the sake of time and awaiting customer support, we went ahead and 'purchased' the video project assuming support would be competent to help refund or credit the difference based on our prepaid credit. No dice, essentially robbing us of another couple hundred dollars. Such a bad taste in our mouth, we still have a couple thousand dollars left of pre paid credit, now we're in 2024 we're going to go back and use up all of our credit just to get it over with. Funny enough, they've now programmed to put the prepaid credit amount at check out, I'm sure due to similar complaints. We've already decided to never use billo once we're done using the remaining credits. There are limited creators on the platform and they are paid only a fraction of what Billo takes home. Content creators will be better off making videos off platform than giving such a big cut to Billo. Great concept, extremely poor execution and retention practices.