It began great…. It began great, but after 2 weeks taking my money… still no video! Poor customer service, from Allysa - not sure why they even have her working there, she’s terrible at her job offering support- they 48 hours to respond to chat or email. Save your money, find another company to do business with!! 👎👎👎👎👎

I’ve hired 5 creators from Billo I’ve hired 5 creators from Billo, and will not hire any more. Too many hoops to jump through to really get what you need. There’s always some catch to why they really can’t help you with what you need. Do not pay extra for “premium” creators, as they are no better than the others from my experience. You must be super specific in exactly what you want in your video. Do not give a creator free rein to “show their creativity” or you will get burnt. You will need to write out the script for them to follow verbatim, otherwise, you’re stuck with whatever they decide to say. If you don’t list absolutely everything in the project “brief” (like writing the exact script for them to read), you will NOT be allowed to request any edits. I paid for 2 edit requests, however I did not receive any. Reason being that I didn’t specifically direct the creator to NOT say a specific comment they made in the video. How would I know they would make that comment? Just ridiculous… how would I know they’d come up with a statement about our product that is not true? So, we’re out $375 since the video we received is not usable. I would recommend finding a different source for your videos.

I think this is a great place for UGC… I think this is a great place for UGC Creators to get started. User friendly and their support team is always very kind and helpful. Ad campaigns are updated almost every day and I've enjoyed earning money by filming videos for products im interested in. In the future I would love to see this app roll out their own in app editor software to make the process more streamline, in addition to making this app accessible on desktop too so I could edit and upload from my laptop. Overall, I think this is a great platform.

Getting a video here is EASY Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits, and subscriptions. The creators here are top notch too, especially if you choose the premium video. Every project usually gets not less than 5 creators.

Perfect Place to Create an Ad So far Billo has been fantastic! I had a little trouble navigating through the process, but was able to get the job done and my video was released on TikTok yesterday. It is definitely getting some traction, but people seem to be window shopping the first day. I will continue using Billo.