Great platform for creating UGC content for brands! Our experience with Billo has been great so far. We would suggest that there would be an option as a drop down to choose creators based on their expertise, such as automotive, motorsports, outdoors etc. This would help streamline the process of making sure that we choose the correct creator based on our specific needs. We would also suggest that perhaps there was a "contact creator" option before choosing them to ensure that they are in fact, the correct fit for our content.

I use five different UGC apps and Billo… I use five different UGC apps and Billo has the largest amount of open/viable jobs in its marketplace. It pays on time, has a clear system and supports the content creator if there are ever any issues. It’s hands down my favorite

Terrible waste of money. Terrible waste of money. Had a creator steal product and not complete the job, Billo offered to refund my credits, then offered the cost of the product, not what I could of sold it for + shipping costs. So lost money on the first job as all I got was credit back. The creators are very average, that produce low grade content, and barely any to choose from, I guess that's why they make you sign up before you can see the creators.

Stay at home & do what you love Billo has given me a way to stay home with my family and do what I love doing.

Experience as a brand owner utilizing…not good. Experience as a brand owner utilizing billo since 2023 has been less than desirable. We've prepaid credit, my mistake, but figured we'd generate a bunch of content all at once, no problem. First set of videos were decent. 2 months later we go back to get more videos made, they purposely hide your prepaid credit code, so at checkout I assumed I'd be able to find it but to no avail. For the sake of time and awaiting customer support, we went ahead and 'purchased' the video project assuming support would be competent to help refund or credit the difference based on our prepaid credit. No dice, essentially robbing us of another couple hundred dollars. Such a bad taste in our mouth, we still have a couple thousand dollars left of pre paid credit, now we're in 2024 we're going to go back and use up all of our credit just to get it over with. Funny enough, they've now programmed to put the prepaid credit amount at check out, I'm sure due to similar complaints. We've already decided to never use billo once we're done using the remaining credits. There are limited creators on the platform and they are paid only a fraction of what Billo takes home. Content creators will be better off making videos off platform than giving such a big cut to Billo. Great concept, extremely poor execution and retention practices.