It began great…. It began great, but after 2 weeks taking my money… still no video! Poor customer service, from Allysa - not sure why they even have her working there, she’s terrible at her job offering support- they 48 hours to respond to chat or email. Save your money, find another company to do business with!! 👎👎👎👎👎

I’ve been very happy with Billo I’ve been very happy with Billo. I’ve been connected with several brands and creating content for great products I can really get behind. I’m getting to discover new and exciting products, create UGC videos, and getting paid by the brand for my content.

Getting a video here is EASY Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits, and subscriptions. The creators here are top notch too, especially if you choose the premium video. Every project usually gets not less than 5 creators.

Perfect Place to Create an Ad So far Billo has been fantastic! I had a little trouble navigating through the process, but was able to get the job done and my video was released on TikTok yesterday. It is definitely getting some traction, but people seem to be window shopping the first day. I will continue using Billo.

Experience as a brand owner utilizing…not good. Experience as a brand owner utilizing billo since 2023 has been less than desirable. We've prepaid credit, my mistake, but figured we'd generate a bunch of content all at once, no problem. First set of videos were decent. 2 months later we go back to get more videos made, they purposely hide your prepaid credit code, so at checkout I assumed I'd be able to find it but to no avail. For the sake of time and awaiting customer support, we went ahead and 'purchased' the video project assuming support would be competent to help refund or credit the difference based on our prepaid credit. No dice, essentially robbing us of another couple hundred dollars. Such a bad taste in our mouth, we still have a couple thousand dollars left of pre paid credit, now we're in 2024 we're going to go back and use up all of our credit just to get it over with. Funny enough, they've now programmed to put the prepaid credit amount at check out, I'm sure due to similar complaints. We've already decided to never use billo once we're done using the remaining credits. There are limited creators on the platform and they are paid only a fraction of what Billo takes home. Content creators will be better off making videos off platform than giving such a big cut to Billo. Great concept, extremely poor execution and retention practices.