Experience as a brand owner utilizing…not good. Experience as a brand owner utilizing billo since 2023 has been less than desirable. We've prepaid credit, my mistake, but figured we'd generate a bunch of content all at once, no problem. First set of videos were decent. 2 months later we go back to get more videos made, they purposely hide your prepaid credit code, so at checkout I assumed I'd be able to find it but to no avail. For the sake of time and awaiting customer support, we went ahead and 'purchased' the video project assuming support would be competent to help refund or credit the difference based on our prepaid credit. No dice, essentially robbing us of another couple hundred dollars. Such a bad taste in our mouth, we still have a couple thousand dollars left of pre paid credit, now we're in 2024 we're going to go back and use up all of our credit just to get it over with. Funny enough, they've now programmed to put the prepaid credit amount at check out, I'm sure due to similar complaints. We've already decided to never use billo once we're done using the remaining credits. There are limited creators on the platform and they are paid only a fraction of what Billo takes home. Content creators will be better off making videos off platform than giving such a big cut to Billo. Great concept, extremely poor execution and retention practices.

Stay at home & do what you love Billo has given me a way to stay home with my family and do what I love doing.

The pay is too low The pay is too low. There are brands wanting videos that require labor: writing a script, filming, and editing and paying less than $100. Moreover, these business will run ads on your work and profiting greatly. The creator is severely underpaid. This app is good for someone brand new at content creation.

I've been creating on the platform for… I've been creating on the platform for a while now. It's very easy to use and the creator support I've received thus far has been extremely helpful. As a Creator this has helped me grow my experience and portfolio. The pay is fair for the most part and many other opportunities to earn as well.

It began great…. It began great, but after 2 weeks taking my money… still no video! Poor customer service, from Allysa - not sure why they even have her working there, she’s terrible at her job offering support- they 48 hours to respond to chat or email. Save your money, find another company to do business with!! 👎👎👎👎👎