Horrible Customer Service Front heaters on jacket werent working so I requested an exchange, then later changed my mind to a refund. Got the refund approved but never got sent anything besides a packing slip. Having to pay for return shipping is ridiculous when the jacket never worked properly in the first place. Weston’s customer service is extremely difficult to get ahold of and im still trying to get a return slip for the jacket.

The quality was great and returns were… The quality was great and returns were easy (one item did not fit me). I hope to order from again.

Bad Sizing - Bad Customer Service It took four months for the order to arrive. When it did arrive the XL jacket was too short in the sleeves. Company refused to exchange or refund or resolving issue. This company has a poor business ethic and even worse customer service! Follow up: Company admits poor sizing in response below and still refuses to refund or exchange item that took them four months to deliver. Says a lot, buyer beware!

My hands always hurt outside in the… My hands always hurt outside in the cold and they do not hurt anymore

I have ordered a few items and it is… I have ordered a few items and it is honestly better quality that the other placed I have ordered from. I will keep returning as a customer.