This heated jacket is worth every… This heated jacket is worth every penny! It's not just a jacket; it's a heating system that keeps me warm and comfortable in cold weather. Whether I'm walking my dog or shoveling snow, I can count on my heated jacket to provide much-needed warmth.

Buyer Beware! Please be sure to review the Return Policy!! Ordered a jacket in a small but fits like a medium and had to return it. All tags intact and original packaging. I had to find out that they charge a 15% restocking fee, plus shipping. This is ridiculous and unfortunate. They don't offer extra small so I don't have an option to exchange it. I've never run into this problem with other retailers and won't purchase from Weston in the future.

Bad Sizing - Bad Customer Service It took four months for the order to arrive. When it did arrive the XL jacket was too short in the sleeves. Company refused to exchange or refund or resolving issue. This company has a poor business ethic and even worse customer service! Follow up: Company admits poor sizing in response below and still refuses to refund or exchange item that took them four months to deliver. Says a lot, buyer beware!

Find a different brand Find a different brand! Like other reviews have said…very strict return/exchange policy… they had changed the style of the item I purchased but STILL have old/better version posted on website. False advertising?! So I’m stuck with it because they conveniently did not return my inquiries until after return policy deadline. Some of the worst Customer service I’ve EVER dealt with, you will not get to speak to a person. Good luck if you have a warranty issue.

Horrible Customer Service Front heaters on jacket werent working so I requested an exchange, then later changed my mind to a refund. Got the refund approved but never got sent anything besides a packing slip. Having to pay for return shipping is ridiculous when the jacket never worked properly in the first place. Weston’s customer service is extremely difficult to get ahold of and im still trying to get a return slip for the jacket.