Pratt Plumbing, Heating, & Coo
GBThe people make the difference … The people make the difference Jennifer Koly Erik Pulliam, Christie Hathcock, and Christina Rodriquez are great. We have grown 20% a year the past 4 years! Scheduling, able to put out an announcement/message once a month and able to send estimates/invoices all in one is great.
NS
GBPoor Customer Service Our long-time Thryv rep resigned and the company did not inform us. It took a couple of months and a few emails to locate someone who was able to cancel our digital services. Thryv even missed sending us a statement one month due to a technical error, but made sure we received that invoice when we cancelled after years of using their services. It's a large company and its customers are merely numbers.
Shane
GBTerrible online presence I’ve been a customer forever and after all these years my company doesn’t even come up when searching for it in my specific town. I’m also tired of paying 3 different bills to 3 different invoices since you’ve taken over other companies. I only get less than 3 calls a year based on your advertising for me
J Davis
GBTheives For years their representative contacted us prior to renewal so that we could make changes etc. This year they automatically renewed for 18 months, billing the entire amount, and not allowing us to cancel even though we are closing the business. They have a procedure to redress this but we don't meet the criteria. I wouldn't recommend this company to anyone.
Charlonda
GBI LOVE MY THRYV I LOVE MY THRYV! I am so happy that I made the choice to start, they all have been so lovely helpful and just the sweetest and best team of people. Absolutely the BEST!