Thryv l DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!ead me to believe their CRM was… Thryv lead me to believe their CRM was capable of organizing my marketing campaigns on various social medias. That was not the case and the sales rep said that I could cancel anytime. After a few months, I called to cancel and the rep said I was locked into some type of 6 month agreement. After 15 minutes of back and forth I was able to cancel without being charged a final month because I did not give 30 days notice in writing. The next month I get a cancellation email and I thought that was the last of it. I just received a $9.00 invoice for 24/7 customer support! I have no clue why they keep charging my account but I want nothing to do with this company any longer. Stop charging my card! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!

THRYV makes running my small business easier. I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer service is beyond amazing. I can call anytime day or night and get help. I am so thankful for how THRYV has improved te ease of my business. I am always working to refine, I never just set and forget, but you definitely could, because it is so easy.

Working with Thryv has been a truly… Working with Thryv has been a truly remarkable experience. I already had a decent knowledge base of SEO, websites, and target marketing, but I was surprised at how much I learned from Thryv. They have done a fantastic job, but the person who has been the most incredible is my rep Laura B. She has raised the threshold for customer service and follow-through and has gone above and beyond for us. She truly made our experience!

I feel I was over promised and they… I feel I was over promised and they under delivered. I was using Thryv for over a year, and throughout the year items changed which caused issues and when calling to have fixed I received attitudes and no callbacks. I used their DocuSign feature for all of my clients and the clients had to get a code from a phone in order to open the documents that was just one of four issues. I also use the credit card feature they charge my client 2.9% and then charged me 2.9% at the higher rate to me that is double dipping this was never explained when I signed up for, when I called to ask the answer I got was this is the way it happens.

For a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.