The people make the difference … The people make the difference Jennifer Koly Erik Pulliam, Christie Hathcock, and Christina Rodriquez are great. We have grown 20% a year the past 4 years! Scheduling, able to put out an announcement/message once a month and able to send estimates/invoices all in one is great.

I feel I was over promised and they… I feel I was over promised and they under delivered. I was using Thryv for over a year, and throughout the year items changed which caused issues and when calling to have fixed I received attitudes and no callbacks. I used their DocuSign feature for all of my clients and the clients had to get a code from a phone in order to open the documents that was just one of four issues. I also use the credit card feature they charge my client 2.9% and then charged me 2.9% at the higher rate to me that is double dipping this was never explained when I signed up for, when I called to ask the answer I got was this is the way it happens.

I LOVE MY THRYV I LOVE MY THRYV! I am so happy that I made the choice to start, they all have been so lovely helpful and just the sweetest and best team of people. Absolutely the BEST!

False promises We contracted with Thryv in an effort to increase new patient flow through their "Leads campaign", and to iincrease website traffic through an SEO campaign. In interviewing them before contracting, we were assured of over 50 new patients entering the practice from the leads campaign, we were also assured that if we decided to move on away from Thryv that our updated website they hosted was ours to move. Based on their promises, we signed up for a 6 month commitment starting in Oct 2023, ending March 2024. This campaign cost over 20k. These campaigns were a complete bust, we started getting really weird phone calls from out of state numbers asking to be seen after hours and no way to pay. Meanwhile, not one patient referenced being at our practice from the leads campaign efforts on social media or from our website. Overall, our new patient flow did not increase at all. When confronted on the lack of any meaningful response to the campaign, we were told it was a lack of conversion from incoming phone calls...total lies. When our contract ended, we shut it down the day it was over, as we were trying to move our website to a new hosting company we were informed that the changes made through Thryv were proprietary and we could not move the website to a new host, another lie we were told. Worst experience marketing I've had in 30 years of practice, Thryv did not give us any credit back towards additional marketing financially or with additional time committed SEO or Leads despite absolutely failing on all objectives. This was an absolute nightmare. Don't go near this company, you will regret it...

It took several months for your company… It took several months for your company to auto debit my account. I didn't change anything, you just started sending a paper bill stating I was pass due,how poor /sorry is that.Then I had to spend several hours of conversation to give you what you should have kept on record. A Very disappointed customer.