Thryv

2200 West Airfield Dr., 75261, Grapevine, United States
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2.55
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

5.00%

1

55.00%
About Thryv

Visit Thryv Customer Relationship Management (CRM): This centralized database houses all client and lead information and engagements. It also integrates with all other Thryv features, such as the Client Portal, appointment scheduling, estimates and payments, marketing automation and more. Customer Communication: Centralize all of your conversations in one inbox with Thryv, including Gmail, webchat, Google Business Messages, Facebook Messages, Instagram DMs, email, text and more. Online Scheduling: Allows clients to book an appointment from the business’s website or the Client Portal, and syncs with the business and staff calendars instantly. Appointment reminders are sent automatically through email or text. Free Demo Estimates, Invoicing and Payments: Users can manage the entire quote through payment process including accepting payments through a variety of payment processing services, including ThryvPay. Online Listings: Once a business uploads its information, such as address, hours, phone number, etc., Thryv automatically updates the business’s listings across the internet, so wherever customers are looking, they will always find up-to-date, accurate information. Reputation Management: Businesses can capture online reviews in real time and respond immediately to ensure their reputation is always intact. Social Media Management: Users can pre-schedule social media posts and manage comments and incoming questions without ever having to leave the Thryv dashboard.

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Ricardo Ospina
GB

Excellent Sales Rep, but that's All Excellent Sales Rep, very Friendly and somewhat responsive. Paid for 6 months, couldn't even get Google verified. Terrible support team, absolutely ZERO business development after paying $450 monthly for 6 months. Save your money, don't try them. You will regret it. Repy to your offer: Not falling for that one AGAIN. Fool Me Once

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Susan Wimpee
GB

For a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.

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Mrs. Carol Criddle
GB

Started off really well Started off really well. Then I lost my rep and inside staff and I literally have no one to talk to. Only communication now is a faceless message and I’ve asked for callbacks for assistance. My reps are no longer with the company. Both left and when I asked who they were replaced with, I wasn't given any info. I'm in Northern Nevada.

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J Davis
GB

Theives For years their representative contacted us prior to renewal so that we could make changes etc. This year they automatically renewed for 18 months, billing the entire amount, and not allowing us to cancel even though we are closing the business. They have a procedure to redress this but we don't meet the criteria. I wouldn't recommend this company to anyone.

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Jae
GB

Thryv l DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!ead me to believe their CRM was… Thryv lead me to believe their CRM was capable of organizing my marketing campaigns on various social medias. That was not the case and the sales rep said that I could cancel anytime. After a few months, I called to cancel and the rep said I was locked into some type of 6 month agreement. After 15 minutes of back and forth I was able to cancel without being charged a final month because I did not give 30 days notice in writing. The next month I get a cancellation email and I thought that was the last of it. I just received a $9.00 invoice for 24/7 customer support! I have no clue why they keep charging my account but I want nothing to do with this company any longer. Stop charging my card! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!

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