J Davis
GBTheives For years their representative contacted us prior to renewal so that we could make changes etc. This year they automatically renewed for 18 months, billing the entire amount, and not allowing us to cancel even though we are closing the business. They have a procedure to redress this but we don't meet the criteria. I wouldn't recommend this company to anyone.
Mrs. Carol Criddle
GBStarted off really well Started off really well. Then I lost my rep and inside staff and I literally have no one to talk to. Only communication now is a faceless message and I’ve asked for callbacks for assistance. My reps are no longer with the company. Both left and when I asked who they were replaced with, I wasn't given any info. I'm in Northern Nevada.
Nate
GBMakes running our business much easier Makes running our business much easier. We also have an amazing representative, Steve Dorner. He goes above and beyond when we need sonething.
Kay
GBThe best customer service! We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.
Susan Wimpee
GBFor a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.