Thryv

2200 West Airfield Dr., 75261, Grapevine, United States
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2.55
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

5.00%

1

55.00%
About Thryv

Visit Thryv Customer Relationship Management (CRM): This centralized database houses all client and lead information and engagements. It also integrates with all other Thryv features, such as the Client Portal, appointment scheduling, estimates and payments, marketing automation and more. Customer Communication: Centralize all of your conversations in one inbox with Thryv, including Gmail, webchat, Google Business Messages, Facebook Messages, Instagram DMs, email, text and more. Online Scheduling: Allows clients to book an appointment from the business’s website or the Client Portal, and syncs with the business and staff calendars instantly. Appointment reminders are sent automatically through email or text. Free Demo Estimates, Invoicing and Payments: Users can manage the entire quote through payment process including accepting payments through a variety of payment processing services, including ThryvPay. Online Listings: Once a business uploads its information, such as address, hours, phone number, etc., Thryv automatically updates the business’s listings across the internet, so wherever customers are looking, they will always find up-to-date, accurate information. Reputation Management: Businesses can capture online reviews in real time and respond immediately to ensure their reputation is always intact. Social Media Management: Users can pre-schedule social media posts and manage comments and incoming questions without ever having to leave the Thryv dashboard.

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Kay
GB

The best customer service! We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.

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Nate
GB

Makes running our business much easier Makes running our business much easier. We also have an amazing representative, Steve Dorner. He goes above and beyond when we need sonething.

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NS
GB

Poor Customer Service Our long-time Thryv rep resigned and the company did not inform us. It took a couple of months and a few emails to locate someone who was able to cancel our digital services. Thryv even missed sending us a statement one month due to a technical error, but made sure we received that invoice when we cancelled after years of using their services. It's a large company and its customers are merely numbers.

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Susan Wimpee
GB

For a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.

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Misti - Balloons by Misti
GB

THRYV makes running my small business easier. I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer service is beyond amazing. I can call anytime day or night and get help. I am so thankful for how THRYV has improved te ease of my business. I am always working to refine, I never just set and forget, but you definitely could, because it is so easy.

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