David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired
Misti - Balloons by Misti
GBTHRYV makes running my small business easier. I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer service is beyond amazing. I can call anytime day or night and get help. I am so thankful for how THRYV has improved te ease of my business. I am always working to refine, I never just set and forget, but you definitely could, because it is so easy.
Kay
GBThe best customer service! We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.
Lance
GBI feel I was over promised and they… I feel I was over promised and they under delivered. I was using Thryv for over a year, and throughout the year items changed which caused issues and when calling to have fixed I received attitudes and no callbacks. I used their DocuSign feature for all of my clients and the clients had to get a code from a phone in order to open the documents that was just one of four issues. I also use the credit card feature they charge my client 2.9% and then charged me 2.9% at the higher rate to me that is double dipping this was never explained when I signed up for, when I called to ask the answer I got was this is the way it happens.
Ally
GBWorking with Thryv has been a truly… Working with Thryv has been a truly remarkable experience. I already had a decent knowledge base of SEO, websites, and target marketing, but I was surprised at how much I learned from Thryv. They have done a fantastic job, but the person who has been the most incredible is my rep Laura B. She has raised the threshold for customer service and follow-through and has gone above and beyond for us. She truly made our experience!