Thryv

2200 West Airfield Dr., 75261, Grapevine, United States
http://thryv.com
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2.55
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

5.00%

1

55.00%
About Thryv

Visit Thryv Customer Relationship Management (CRM): This centralized database houses all client and lead information and engagements. It also integrates with all other Thryv features, such as the Client Portal, appointment scheduling, estimates and payments, marketing automation and more. Customer Communication: Centralize all of your conversations in one inbox with Thryv, including Gmail, webchat, Google Business Messages, Facebook Messages, Instagram DMs, email, text and more. Online Scheduling: Allows clients to book an appointment from the business’s website or the Client Portal, and syncs with the business and staff calendars instantly. Appointment reminders are sent automatically through email or text. Free Demo Estimates, Invoicing and Payments: Users can manage the entire quote through payment process including accepting payments through a variety of payment processing services, including ThryvPay. Online Listings: Once a business uploads its information, such as address, hours, phone number, etc., Thryv automatically updates the business’s listings across the internet, so wherever customers are looking, they will always find up-to-date, accurate information. Reputation Management: Businesses can capture online reviews in real time and respond immediately to ensure their reputation is always intact. Social Media Management: Users can pre-schedule social media posts and manage comments and incoming questions without ever having to leave the Thryv dashboard.

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NS
GB

Poor Customer Service Our long-time Thryv rep resigned and the company did not inform us. It took a couple of months and a few emails to locate someone who was able to cancel our digital services. Thryv even missed sending us a statement one month due to a technical error, but made sure we received that invoice when we cancelled after years of using their services. It's a large company and its customers are merely numbers.

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Mrs. Carol Criddle
GB

Started off really well Started off really well. Then I lost my rep and inside staff and I literally have no one to talk to. Only communication now is a faceless message and I’ve asked for callbacks for assistance. My reps are no longer with the company. Both left and when I asked who they were replaced with, I wasn't given any info. I'm in Northern Nevada.

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Thomas
GB

I am requesting you cancel the… I am requesting you cancel the newdirectionsrv campsite website and return my money and stop stealing from my bank account please. You never completed the domain or ads, i have gotten go daddy to launch it and i no longer need your services.Plus you did not have authorization to take 298.00 from my bank on1/29/2024, SO PUT IT BACK OR I WLL SUE. PLEASE CONTACT ME AT843-707-3704 TO ERSOLVE THIS MATTER, RESPECTFULLY REV.THOMASLDAVIS

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Michael
GB

It took several months for your company… It took several months for your company to auto debit my account. I didn't change anything, you just started sending a paper bill stating I was pass due,how poor /sorry is that.Then I had to spend several hours of conversation to give you what you should have kept on record. A Very disappointed customer.

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Mandy
GB

Unhappy with billing process Billing has been separated into two different entities. I now receive two separate invoices paid to two different addresses. I have to write two different checks, one of them being for less than $2 a month. It's a very inconvenient process. I'm busy enough without having to take the extra steps to pay them. Will probably not renew our advertising next year.

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