Susan Wimpee
GBFor a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.
Ricardo Ospina
GBExcellent Sales Rep, but that's All Excellent Sales Rep, very Friendly and somewhat responsive. Paid for 6 months, couldn't even get Google verified. Terrible support team, absolutely ZERO business development after paying $450 monthly for 6 months. Save your money, don't try them. You will regret it. Repy to your offer: Not falling for that one AGAIN. Fool Me Once
Michael
GBIt took several months for your company… It took several months for your company to auto debit my account. I didn't change anything, you just started sending a paper bill stating I was pass due,how poor /sorry is that.Then I had to spend several hours of conversation to give you what you should have kept on record. A Very disappointed customer.
Robert Ackerman
GBFalse promises We contracted with Thryv in an effort to increase new patient flow through their "Leads campaign", and to iincrease website traffic through an SEO campaign. In interviewing them before contracting, we were assured of over 50 new patients entering the practice from the leads campaign, we were also assured that if we decided to move on away from Thryv that our updated website they hosted was ours to move. Based on their promises, we signed up for a 6 month commitment starting in Oct 2023, ending March 2024. This campaign cost over 20k. These campaigns were a complete bust, we started getting really weird phone calls from out of state numbers asking to be seen after hours and no way to pay. Meanwhile, not one patient referenced being at our practice from the leads campaign efforts on social media or from our website. Overall, our new patient flow did not increase at all. When confronted on the lack of any meaningful response to the campaign, we were told it was a lack of conversion from incoming phone calls...total lies. When our contract ended, we shut it down the day it was over, as we were trying to move our website to a new hosting company we were informed that the changes made through Thryv were proprietary and we could not move the website to a new host, another lie we were told. Worst experience marketing I've had in 30 years of practice, Thryv did not give us any credit back towards additional marketing financially or with additional time committed SEO or Leads despite absolutely failing on all objectives. This was an absolute nightmare. Don't go near this company, you will regret it...
David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired