Ally
GBWorking with Thryv has been a truly… Working with Thryv has been a truly remarkable experience. I already had a decent knowledge base of SEO, websites, and target marketing, but I was surprised at how much I learned from Thryv. They have done a fantastic job, but the person who has been the most incredible is my rep Laura B. She has raised the threshold for customer service and follow-through and has gone above and beyond for us. She truly made our experience!
David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired
Jae
GBThryv l DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!ead me to believe their CRM was… Thryv lead me to believe their CRM was capable of organizing my marketing campaigns on various social medias. That was not the case and the sales rep said that I could cancel anytime. After a few months, I called to cancel and the rep said I was locked into some type of 6 month agreement. After 15 minutes of back and forth I was able to cancel without being charged a final month because I did not give 30 days notice in writing. The next month I get a cancellation email and I thought that was the last of it. I just received a $9.00 invoice for 24/7 customer support! I have no clue why they keep charging my account but I want nothing to do with this company any longer. Stop charging my card! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!
Susan Wimpee
GBFor a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.
Mrs. Carol Criddle
GBStarted off really well Started off really well. Then I lost my rep and inside staff and I literally have no one to talk to. Only communication now is a faceless message and I’ve asked for callbacks for assistance. My reps are no longer with the company. Both left and when I asked who they were replaced with, I wasn't given any info. I'm in Northern Nevada.