David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired
Michael
GBIt took several months for your company… It took several months for your company to auto debit my account. I didn't change anything, you just started sending a paper bill stating I was pass due,how poor /sorry is that.Then I had to spend several hours of conversation to give you what you should have kept on record. A Very disappointed customer.
Mandy
GBUnhappy with billing process Billing has been separated into two different entities. I now receive two separate invoices paid to two different addresses. I have to write two different checks, one of them being for less than $2 a month. It's a very inconvenient process. I'm busy enough without having to take the extra steps to pay them. Will probably not renew our advertising next year.
Shane
GBTerrible online presence I’ve been a customer forever and after all these years my company doesn’t even come up when searching for it in my specific town. I’m also tired of paying 3 different bills to 3 different invoices since you’ve taken over other companies. I only get less than 3 calls a year based on your advertising for me
Susan Wimpee
GBFor a year I used and loved Thryv For a year I used and loved Thryv. It was a little expensive for my small business but it made life so much easier it was worth it. I used the group text which still works well and the reason this is not one star. The social media posting which I hate now and the thryv pay which no longer charges the customer the fee. So I am now looking for options to save the almost $2500 I spend on Thryv on something else. You had a great service but not what I want anymore. I would stay if the amount was adjusted but it's just not worth it to be frustrated.