David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired
Ally
GBWorking with Thryv has been a truly… Working with Thryv has been a truly remarkable experience. I already had a decent knowledge base of SEO, websites, and target marketing, but I was surprised at how much I learned from Thryv. They have done a fantastic job, but the person who has been the most incredible is my rep Laura B. She has raised the threshold for customer service and follow-through and has gone above and beyond for us. She truly made our experience!
NS
GBPoor Customer Service Our long-time Thryv rep resigned and the company did not inform us. It took a couple of months and a few emails to locate someone who was able to cancel our digital services. Thryv even missed sending us a statement one month due to a technical error, but made sure we received that invoice when we cancelled after years of using their services. It's a large company and its customers are merely numbers.
Kay
GBThe best customer service! We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.
Michael
GBIt took several months for your company… It took several months for your company to auto debit my account. I didn't change anything, you just started sending a paper bill stating I was pass due,how poor /sorry is that.Then I had to spend several hours of conversation to give you what you should have kept on record. A Very disappointed customer.