Misti - Balloons by Misti
GBTHRYV makes running my small business easier. I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer service is beyond amazing. I can call anytime day or night and get help. I am so thankful for how THRYV has improved te ease of my business. I am always working to refine, I never just set and forget, but you definitely could, because it is so easy.
Robert Ackerman
GBFalse promises We contracted with Thryv in an effort to increase new patient flow through their "Leads campaign", and to iincrease website traffic through an SEO campaign. In interviewing them before contracting, we were assured of over 50 new patients entering the practice from the leads campaign, we were also assured that if we decided to move on away from Thryv that our updated website they hosted was ours to move. Based on their promises, we signed up for a 6 month commitment starting in Oct 2023, ending March 2024. This campaign cost over 20k. These campaigns were a complete bust, we started getting really weird phone calls from out of state numbers asking to be seen after hours and no way to pay. Meanwhile, not one patient referenced being at our practice from the leads campaign efforts on social media or from our website. Overall, our new patient flow did not increase at all. When confronted on the lack of any meaningful response to the campaign, we were told it was a lack of conversion from incoming phone calls...total lies. When our contract ended, we shut it down the day it was over, as we were trying to move our website to a new hosting company we were informed that the changes made through Thryv were proprietary and we could not move the website to a new host, another lie we were told. Worst experience marketing I've had in 30 years of practice, Thryv did not give us any credit back towards additional marketing financially or with additional time committed SEO or Leads despite absolutely failing on all objectives. This was an absolute nightmare. Don't go near this company, you will regret it...
David
AUI cancelled my subscription last… I cancelled my subscription last November and you are still billing me - I am not happy with your service at all David Campbell - Retired
Kay
GBThe best customer service! We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.
Nate
GBMakes running our business much easier Makes running our business much easier. We also have an amazing representative, Steve Dorner. He goes above and beyond when we need sonething.