I spent $5k to learn "Let People Do… I spent $5k to learn "Let People Do What They Do. You Do What You Do." After that, it was one "company" after another that promised to fix my website and maximize my online presence. I finally met Cheryl Montgomery from Thryv who showed me a cost effective way to do all of the things I wanted to do with my online presence, and more.

Thryv l DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!ead me to believe their CRM was… Thryv lead me to believe their CRM was capable of organizing my marketing campaigns on various social medias. That was not the case and the sales rep said that I could cancel anytime. After a few months, I called to cancel and the rep said I was locked into some type of 6 month agreement. After 15 minutes of back and forth I was able to cancel without being charged a final month because I did not give 30 days notice in writing. The next month I get a cancellation email and I thought that was the last of it. I just received a $9.00 invoice for 24/7 customer support! I have no clue why they keep charging my account but I want nothing to do with this company any longer. Stop charging my card! DO NOT GIVE THIS COMPANY YOUR CREDIT CARD!

I feel I was over promised and they… I feel I was over promised and they under delivered. I was using Thryv for over a year, and throughout the year items changed which caused issues and when calling to have fixed I received attitudes and no callbacks. I used their DocuSign feature for all of my clients and the clients had to get a code from a phone in order to open the documents that was just one of four issues. I also use the credit card feature they charge my client 2.9% and then charged me 2.9% at the higher rate to me that is double dipping this was never explained when I signed up for, when I called to ask the answer I got was this is the way it happens.

False promises We contracted with Thryv in an effort to increase new patient flow through their "Leads campaign", and to iincrease website traffic through an SEO campaign. In interviewing them before contracting, we were assured of over 50 new patients entering the practice from the leads campaign, we were also assured that if we decided to move on away from Thryv that our updated website they hosted was ours to move. Based on their promises, we signed up for a 6 month commitment starting in Oct 2023, ending March 2024. This campaign cost over 20k. These campaigns were a complete bust, we started getting really weird phone calls from out of state numbers asking to be seen after hours and no way to pay. Meanwhile, not one patient referenced being at our practice from the leads campaign efforts on social media or from our website. Overall, our new patient flow did not increase at all. When confronted on the lack of any meaningful response to the campaign, we were told it was a lack of conversion from incoming phone calls...total lies. When our contract ended, we shut it down the day it was over, as we were trying to move our website to a new hosting company we were informed that the changes made through Thryv were proprietary and we could not move the website to a new host, another lie we were told. Worst experience marketing I've had in 30 years of practice, Thryv did not give us any credit back towards additional marketing financially or with additional time committed SEO or Leads despite absolutely failing on all objectives. This was an absolute nightmare. Don't go near this company, you will regret it...

THRYV makes running my small business easier. I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer service is beyond amazing. I can call anytime day or night and get help. I am so thankful for how THRYV has improved te ease of my business. I am always working to refine, I never just set and forget, but you definitely could, because it is so easy.