NS
GBPoor Customer Service Our long-time Thryv rep resigned and the company did not inform us. It took a couple of months and a few emails to locate someone who was able to cancel our digital services. Thryv even missed sending us a statement one month due to a technical error, but made sure we received that invoice when we cancelled after years of using their services. It's a large company and its customers are merely numbers.
Nate
GBMakes running our business much easier Makes running our business much easier. We also have an amazing representative, Steve Dorner. He goes above and beyond when we need sonething.
J Davis
GBTheives For years their representative contacted us prior to renewal so that we could make changes etc. This year they automatically renewed for 18 months, billing the entire amount, and not allowing us to cancel even though we are closing the business. They have a procedure to redress this but we don't meet the criteria. I wouldn't recommend this company to anyone.
Shane
GBTerrible online presence I’ve been a customer forever and after all these years my company doesn’t even come up when searching for it in my specific town. I’m also tired of paying 3 different bills to 3 different invoices since you’ve taken over other companies. I only get less than 3 calls a year based on your advertising for me
Mrs. Carol Criddle
GBStarted off really well Started off really well. Then I lost my rep and inside staff and I literally have no one to talk to. Only communication now is a faceless message and I’ve asked for callbacks for assistance. My reps are no longer with the company. Both left and when I asked who they were replaced with, I wasn't given any info. I'm in Northern Nevada.