Three stars means acceptable Three stars means acceptable, which this experience has just nearly been, so this is my updated review to show that after several emails back and forth they agreed to remedy the overcharge and look into correcting an issue with a site button in the click through payment process. This is a button that says "auto post" which they seems to interpret as meaning they should automatically charge the client for twice what they explicitly typed in as their spending limit. I'm very glad to hear they are saying they will fix that large ambiguity. They also say they will refund me. I will update if they do not do so fairly promptly.

Derrick was soooo patient Derrick was soooo patient, knew exactly what I needed done and helped me accomplish it! He was so kind, made sure I understood the steps I needed to take to get my project uploaded and shared. I wish every company was that nice!

Always a great Experience!!! Their Customer Service team is very responsive and helpful. They care about the customer and find solutions instead of excuses, which many other companies do. Always a great experience!!!

Great Customer service and patience I received a call back from Joseph regarding an email I sent to your company. I explained to him that back in January, I had called to inform someone that my Facebook account might have been compromised. At that time, I was assured that there were no issues with my account and that advertising on my platforms was still possible. However, recently, I found myself locked out of my Facebook account for reasons unknown. When Joseph called me, he effectively defused the situation, reassured me, and patiently guided me through the necessary steps to resolve the issue. It was such a relief to have someone with such patience and expertise to assist me. I wish all your staff could provide the same level of assistance. For those of us who struggle with navigating social media, having someone like Joseph to help is invaluable. Thank you, Joseph.

Today I received support from Michael… Today I received support from Michael Caden at Back At You and and also Derrick Winston Jr. I had a wonderful experience to help me get my business page back up and running on social media. They did a remote session with me and corrected the issue and they were expedient in getting back to my support request and helping me get all of my issues resolved in a timely manner. I highly recommend them if you are an agent or broker. I am a broker and I love their support staff and the ease of use. Great product!