Never been so happy an issue actually didn't work out...! Allison was amazing, a Virgo just like me! ;) She was amazing. She was so patient with how clueless I was in the first half of the call just trying to set up our remote session. We weren't able to connect the page I wanted since it was tied to an old account I no longer have access to so I had to start all over with the page I created with my brokerage. I was dreading having to start fresh but luckily she was able to walk me through inviting people to follow my new page and provide me a better understanding of the system. In the end, now that everything is in motion I'm glad my initial request didn't work out !!

Looking forward to working with Back At You. After a week of using Back At You, I needed support for the very first time. I needed assistance with an Instagram account. Yesterday, I utilized their chat support and got Allison on the other end. She was eager to schedule some time with today in order to assist. She called me on the dot and immediately began driving. She assisted me with a pleasant attitude, as well as some humor which was refreshing in the world of customer service. She helped me create my Instagram account, assisted with a few other things I simply couldn't do myself. I am now connected and am looking forward to using the service even more now that I know there are people like her for Back At You support team. Thanks Alli!

Derrick Winston Derrick was extremely helpful. He listened to what I wanted to do with regards to my marketing campaign and gave me some great feedback. He even went a step above and walked me through the process to ensure that I could maximize the benefit. Appreciate having him on the team.

Great Customer service and patience I received a call back from Joseph regarding an email I sent to your company. I explained to him that back in January, I had called to inform someone that my Facebook account might have been compromised. At that time, I was assured that there were no issues with my account and that advertising on my platforms was still possible. However, recently, I found myself locked out of my Facebook account for reasons unknown. When Joseph called me, he effectively defused the situation, reassured me, and patiently guided me through the necessary steps to resolve the issue. It was such a relief to have someone with such patience and expertise to assist me. I wish all your staff could provide the same level of assistance. For those of us who struggle with navigating social media, having someone like Joseph to help is invaluable. Thank you, Joseph.

Excellent customer service!! Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my social media. I could not have done it without him. Highly recommend him and I hope his hard work and efforts are commended 😊 Thank you sooo much Joseph!! 🙏🏼