Employees were kind and helpful via… Employees were kind and helpful via email. However, there were two main issues: - The water bottles I originally ordered weren't actually in stock. Stock should be made clear on the website, BEFORE a purchase is made. - When I switched my order to a different water bottle, I had to follow up with employees a few times to get my new receipt/refund. Overall, I am happy with the water bottles. But, the ordering process/stock should have been more transparent and the refund/receipt should have been issued right away with the new order.

A great experience A great experience! Ordering was easy. They contacted me promptly for details on the art work. Shipping was fast. They kept in contact through the entire process to make sure everything was what I expected. They provided the best customer service I have seen in a long time.

Great Company and Service I had a wonderful experience with DrinkBranders ordering water bottles for a school. I had personalized service with our service rep and designer--both were extremely helpful and very responsive to any questions. We were having issues securing inventory and they went above and beyond to recommend replacements so we could get our bottles faster. The quality was great and the school was impressed. The website was also easy to use and order. We will be back for more items in the future.

I needed a rush order of mugs for a… I needed a rush order of mugs for a corporate event and DrinkBranders was amazing! They got the product absolutely perfect, and made our shipping deadline even though it only gave them 2 days for production. I would absolutely use their services again!

It's so easy to order from… It's so easy to order from drinkbranders.com. If you have any questions, there is a friendly person there to help. My only contact has been through email, always timely, always helpful. Reorders are especially easy! On my initial order I was impressed by the art department's willingness and ability to "make it happen" for our design!