Casey
GBWellReceived has been an amazing… WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.
Samantha D.
GBConsistently Fantastic! We have now opened a second location and are using WellReceived for that location as well. It was just as fantastic of an experience this time around! As always, the team has been super responsive to any edits and requests we throw at them. Special shoutout to Tiff Greene and Kathy F., they always make sure we are covered!
Jeremy Granger
GBEfficiently and accurately scheduling our patients Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.
David Juhn
GBHassan was great in helping me set up… Hassan was great in helping me set up my account! Very professional and upfront about everything. Thanks!
Angela Hunter
GBOnboarding WellReceived Hassan was very helpful to me in understanding the services WellReceived offers, and very patient in walking me through the on boarding process. He offered many useful tips. I appreciate his help, and his patience very much.