Gary Gary, from billing team reached out to me via text with days before the end of my billing period to inform me that I could save money by downgrading my plan for the month because I was using fewer minutes. I've never known a company that cares enough about their customer that they go out of their way to reduce your bill in such a manner.

Excellent company..... Don't Over Think it.. .They're Great! Excellent company... all English Speakers... if you have a receptionist to answer the phones fire her and let her get another job doing something else... Well Received is awesome... they not only answer your phones but they can book an appointment for you thru their other company.. set more appointment... highly recommended... love these guys...

Gary followed up to make sure the… Gary followed up to make sure the service was fitting my business needs. When my introductory period was over he was able to make sure I was in the correct plan.

Efficiently and accurately scheduling our patients Their answering service team is very polished and friendly. Because we have a multi-office, multi-doctor facility, we were very concerned about patients being scheduled incorrectly or with the wrong doctor. We created a hybrid approach where WellReceived gathers information and puts it into a message que and our team is able to efficiently work through the messages to schedule our patients very efficiently. Prior to WellReceived, patients left a voicemail, which led to numerous unhappy patients and consumed a lot of our time checking messages. With the message que, our team can easily read though the notes and the patient's information. Teaming up with WellReceived has been one of our best business decisions.

WellReceived has been an amazing… WellReceived has been an amazing company to work with. Our practice has been using their services for the last 3 years and we have been extremely impressed with their dedication to providing quality service. They are professional, organized and very responsive. They are quick to identify any need for workflow and/or script improvements to guarantee our patients are receiving the best care and service possible. We highly recommend them as an answering service to any company looking for quality coverage.