Brian P
GBI've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.
Adele Kaufman
GBThank you Kathy Melendez!!! Kathy Melendez has been very helpful and patient in helping me set up our new VPBX phone system. She has spent numerous hours on the phone with me explaining everything step by step. Thank you so much, Kathy!
florin raica
GBKathy I believe was amazing Kathy I believe was amazing. Good company great customer service!!! She stood 2 hours over her schedule to help me put together my phone system. Thank you Kathy you were awesome. I hope I spelled your name right
Claire Aversa
GBDavid was so helpful and knowledgeable… David was so helpful and knowledgeable regarding our issues with our new phone system. The problem has been fixed and he will be checking back with me to make sure it does not reoccur.
Bob Christensen
GBWe've been with the firm for four … We've been with the firm for four years. The technology works as it should. The interface, which was poor, has become much easier, and the instructions much better. We've reached out to customer service a half dozen times over the years, most recently just a week ago. They've been fast, courteous, and correct. Not only "would we recommend the firm," we do.