We've been with the firm for four … We've been with the firm for four years. The technology works as it should. The interface, which was poor, has become much easier, and the instructions much better. We've reached out to customer service a half dozen times over the years, most recently just a week ago. They've been fast, courteous, and correct. Not only "would we recommend the firm," we do.

Small businesses should look elsewhere. Been with them for over 10 years and the upgrades they did have been a complete nightmare. User interface is confusing and all tech support is routed to another country. I don't mind the changes however users should have their systems updated rather than us having to call in and be told to read a how to guide on the website. If you're a small business looking for a virtual phone service look elsewhere.

Great modern product Great product and right use of modern latest tech to manage a phone system. We operate small paddle sports rental business and found this the perfect phone solution to handle our reservation phone lines.

I've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.

David was so helpful and knowledgeable… David was so helpful and knowledgeable regarding our issues with our new phone system. The problem has been fixed and he will be checking back with me to make sure it does not reoccur.