I've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.

Rip off company I tried using this company service and it was absolutely horrible. I signed up for the service but then they started charging me for text messages that I had included. I tried to reach out to them to rectify the situation, but it took months to try and get a hold of anybody to deal with it. Then, after, finally getting a hold of them, I had to schedule a voice call immediately or else they cut off my service for not paying the charges that were wrongfully put on my account, stay away from this horrible company.

Kathy I believe was amazing Kathy I believe was amazing. Good company great customer service!!! She stood 2 hours over her schedule to help me put together my phone system. Thank you Kathy you were awesome. I hope I spelled your name right

Above and Beyond Upon hearing that I valued a certain feature that only existed on the vconsole platform, VPBX took it upon themselves to switch me over and oversaw all the configurations. I didn't have to do any and I didn't lose any downtime or calls. Thank you VPBX

Awesome Phone Service This company provides the exact phone service we needed for our business. We run a boat RV storage site with no office. All business done on internet or phone. Virtual PBX is perfect for this application. Costs are low and features are high. I love this service.