VirtualPBX

P.O. Box 8780, 95155, San Jose, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About VirtualPBX

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our award-winning small business phone plans, which are designed to be both flexible and scalable, allowing you to customize our voice, business texting, and integration features to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like call queuing, advanced reporting, and real-time monitoring. And if you're looking to transition from expensive Pots lines, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity.

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customer
JM

I cannot say enough good things about… I cannot say enough good things about this company. All of their personnels had always serviced me with excellence

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Laura Kolton
GB

Abigal was amazing Abigal was amazing, patient and very helpful

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JD
GB

Great systems, great value, and awesome support! I love my systems! I have both an old vConsole plan and one of their new and improved Dash plans - both are rock solid and the support is always amazing. I am also happy they expanded their support hours to 7am-7pm and 7days a week so I can call in for little questions when I have time.

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Brian P
GB

I've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.

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Daniel Dias
GB

Small businesses should look elsewhere. Been with them for over 10 years and the upgrades they did have been a complete nightmare. User interface is confusing and all tech support is routed to another country. I don't mind the changes however users should have their systems updated rather than us having to call in and be told to read a how to guide on the website. If you're a small business looking for a virtual phone service look elsewhere.

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