Charlie Galaviz
GBAbove and Beyond Upon hearing that I valued a certain feature that only existed on the vconsole platform, VPBX took it upon themselves to switch me over and oversaw all the configurations. I didn't have to do any and I didn't lose any downtime or calls. Thank you VPBX
John Weitz
GBThank you Kathy Melendez! Kathy helped walk me through setting up our phone and how to port a number over from Ring Central. I'm not a computer savy person and this would not have been possible without her knowledge and patience.
Brian P
GBI've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.
John
GBGreat modern product Great product and right use of modern latest tech to manage a phone system. We operate small paddle sports rental business and found this the perfect phone solution to handle our reservation phone lines.
Laura Kolton
GBAbigal was amazing Abigal was amazing, patient and very helpful