Gordon
ITRip off company I tried using this company service and it was absolutely horrible. I signed up for the service but then they started charging me for text messages that I had included. I tried to reach out to them to rectify the situation, but it took months to try and get a hold of anybody to deal with it. Then, after, finally getting a hold of them, I had to schedule a voice call immediately or else they cut off my service for not paying the charges that were wrongfully put on my account, stay away from this horrible company.
Rob M
GBGreat Support! Today was only the 2nd time in over 10 years that I've needed to contact Support, and they do not disappoint. MJ got right to the heart of what I had done incorrectly, and got me straightened out. I was up and running again in minutes. I truly appreciate the level of service provided by Virtual PBX Support, and especially MJ!
Daniel Dias
GBSmall businesses should look elsewhere. Been with them for over 10 years and the upgrades they did have been a complete nightmare. User interface is confusing and all tech support is routed to another country. I don't mind the changes however users should have their systems updated rather than us having to call in and be told to read a how to guide on the website. If you're a small business looking for a virtual phone service look elsewhere.
JD
GBGreat systems, great value, and awesome support! I love my systems! I have both an old vConsole plan and one of their new and improved Dash plans - both are rock solid and the support is always amazing. I am also happy they expanded their support hours to 7am-7pm and 7days a week so I can call in for little questions when I have time.
florin raica
GBKathy I believe was amazing Kathy I believe was amazing. Good company great customer service!!! She stood 2 hours over her schedule to help me put together my phone system. Thank you Kathy you were awesome. I hope I spelled your name right