Daniel Dias
GBSmall businesses should look elsewhere. Been with them for over 10 years and the upgrades they did have been a complete nightmare. User interface is confusing and all tech support is routed to another country. I don't mind the changes however users should have their systems updated rather than us having to call in and be told to read a how to guide on the website. If you're a small business looking for a virtual phone service look elsewhere.
Bob Christensen
GBWe've been with the firm for four … We've been with the firm for four years. The technology works as it should. The interface, which was poor, has become much easier, and the instructions much better. We've reached out to customer service a half dozen times over the years, most recently just a week ago. They've been fast, courteous, and correct. Not only "would we recommend the firm," we do.
Rob M
GBGreat Support! Today was only the 2nd time in over 10 years that I've needed to contact Support, and they do not disappoint. MJ got right to the heart of what I had done incorrectly, and got me straightened out. I was up and running again in minutes. I truly appreciate the level of service provided by Virtual PBX Support, and especially MJ!
Charlie Galaviz
GBAbove and Beyond Upon hearing that I valued a certain feature that only existed on the vconsole platform, VPBX took it upon themselves to switch me over and oversaw all the configurations. I didn't have to do any and I didn't lose any downtime or calls. Thank you VPBX
Jim Lewis
GBI give all 5 Stars to Kathy Melendez I give all 5 Stars to Kathy Melendez. Without her help (and ability to correct problems!) we would not have the awesome auto-attendant system we have now! I highly recommend VirtualPBX and their talented Account Services Team!!