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Trustify360 - Default Title

VirtualPBX

P.O. Box 8780, 95155, San Jose, United States

http://www.virtualpbx.com

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4.60

Based on 20 Reviews

90.00%

0.00%

10.00%

About VirtualPBX

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our award-winning small business phone plans, which are designed to be both flexible and scalable, allowing you to customize our voice, business texting, and integration features to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like call queuing, advanced reporting, and real-time monitoring. And if you're looking to transition from expensive Pots lines, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity.

Contact Info

http://www.virtualpbx.com
P.O. Box 8780, 95155, San Jose, United States
[email protected]

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I've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.

Small businesses should look elsewhere. Been with them for over 10 years and the upgrades they did have been a complete nightmare. User interface is confusing and all tech support is routed to another country. I don't mind the changes however users should have their systems updated rather than us having to call in and be told to read a how to guide on the website. If you're a small business looking for a virtual phone service look elsewhere.

I give all 5 Stars to Kathy Melendez I give all 5 Stars to Kathy Melendez. Without her help (and ability to correct problems!) we would not have the awesome auto-attendant system we have now! I highly recommend VirtualPBX and their talented Account Services Team!!

Kathy I believe was amazing Kathy I believe was amazing. Good company great customer service!!! She stood 2 hours over her schedule to help me put together my phone system. Thank you Kathy you were awesome. I hope I spelled your name right

Great modern product Great product and right use of modern latest tech to manage a phone system. We operate small paddle sports rental business and found this the perfect phone solution to handle our reservation phone lines.

VirtualPBX

http://www.virtualpbx.com

About VirtualPBX

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