VirtualPBX

P.O. Box 8780, 95155, San Jose, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About VirtualPBX

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our award-winning small business phone plans, which are designed to be both flexible and scalable, allowing you to customize our voice, business texting, and integration features to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like call queuing, advanced reporting, and real-time monitoring. And if you're looking to transition from expensive Pots lines, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity.

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Claire Aversa
GB

David was so helpful and knowledgeable… David was so helpful and knowledgeable regarding our issues with our new phone system. The problem has been fixed and he will be checking back with me to make sure it does not reoccur.

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Scott Boyd
GB

VPBX is the best VOIP service I've used, and I've used a lot of them. They are always available and have always been able to fix any issue or answer any question I've had.

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Tommy Rainey
GB

VirtualPBX is one of dozens of … VirtualPBX is one of dozens of service/technology companies we have worked with over a few decades. And they are one of a very small handful who always get it right. And fast. What more could you ask?? They are terrific!!

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Brian P
GB

I've been with them for about one year… I've been with them for about one year now. Onboarding - The individuals training during the onboarding did a great job. They are available for your calls and friendly. Help - I've contacted them via the phone or website chat and their help team was available rather quickly and addressed my concerns immediately. If it is an on going issue/resolution, they have a follow up team. I purchased a PA-system type speaker to work in my warehouse. I called for help, they gave me a document to flow that worked perfectly. When I bought a second one slightly different it wasn't working. I provided them with the error code and the tech fixed the problem within 5 minutes -- something to do with codex. I would recommend this company to anyone. It does help to have some knowledge as they cannot do everything for you -- but they do try their best.

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Bob Christensen
GB

We've been with the firm for four … We've been with the firm for four years. The technology works as it should. The interface, which was poor, has become much easier, and the instructions much better. We've reached out to customer service a half dozen times over the years, most recently just a week ago. They've been fast, courteous, and correct. Not only "would we recommend the firm," we do.

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