Renee
GBWe've been delighted with Stannp Not only is the platform easy to use and the turnaround quick, but the printing and paper quality are excellent. Plus, we can’t speak highly enough about the support we’ve received from Jessie, our dedicated account manager. She’s been consistently available, offered insights that go above and beyond, and always holds our hands when we’re doing something new. Her assistance has truly been invaluable!
Blessing
GBI can't even begin to explain how poor… I can't even begin to explain how poor Stannp's service is. I sent out a campaign to 4,100 recipients at great expense and they sold the service as saying the recipients would have the letters within a week. Fast forward 2 MONTHS later, recipients are only just getting the letter now AND the letter now contains outdated offers as it was a limited time sale campaign. I would not recommend using this service, there are others out there that may not be software-driven but with a more personal touch than Stannp who refuse to help when contacted about the delivery issues. Edit: On the 26th of September your response was: "Thank you for updating me. Unfortunately I have no further information than the below. It is frustrating for us also but it is down to Royal Mail for the final step" No attempt was ever made to resolve the issue, and I was just given the same unhelpful "royal mail is to blame" whilst YOUR dashboard tracking *still* says all mail pieces were delivered which is evidently not true but yes I'm the liar.
Tony Short
GBThe team at Stannp worked really hard… The team at Stannp worked really hard to ensure our custom job was delivered on time despite a critical deadline.
Noor Shahid
GBReally good customer service Really good customer service - shoutout to Nico for great answers on the live chat and proving extra context and information
Big Family
GBReally brilliant service Really brilliant service This saves us a lot of time, no more waiting in post office queues or having to print and post letters. It takes a few minutes to format, but once you have your letters templated you're flying. Highly recommended!