Stannp.com

Little Falls Dr 251, 19801, Wilmington, United States
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4.56
Based on 18 Reviews

5

88.89%

4

0.00%

3

0.00%

2

0.00%

1

11.11%
About Stannp.com

A SaaS solution to direct mail; offering companies a fully digital, integrated solution to their direct mail needs. Our growing team combines professionals with over 30 years' experience in print and mail and a dynamic technical and operations team, working together to deliver a great quality service for our customers every day. Our online platform has thousands of active customers, serviced through our capacity to mail over millions of items every month for our customer's.

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Blessing
GB

I can't even begin to explain how poor… I can't even begin to explain how poor Stannp's service is. I sent out a campaign to 4,100 recipients at great expense and they sold the service as saying the recipients would have the letters within a week. Fast forward 2 MONTHS later, recipients are only just getting the letter now AND the letter now contains outdated offers as it was a limited time sale campaign. I would not recommend using this service, there are others out there that may not be software-driven but with a more personal touch than Stannp who refuse to help when contacted about the delivery issues. Edit: On the 26th of September your response was: "Thank you for updating me. Unfortunately I have no further information than the below. It is frustrating for us also but it is down to Royal Mail for the final step" No attempt was ever made to resolve the issue, and I was just given the same unhelpful "royal mail is to blame" whilst YOUR dashboard tracking *still* says all mail pieces were delivered which is evidently not true but yes I'm the liar.

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Peter N
GB

Excellent service helpful support Excellent service and really helpful technical support. Talked me through setting up adding personalized QR codes for a direct mail campaign.

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Aaron
GB

Incredible platform Incredible platform. Signed up and within 10 minutes had sent a campaign no issues. Was looking for new software as previous one took forever to do anything. This is very fast and slick.

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Renee
GB

We've been delighted with Stannp Not only is the platform easy to use and the turnaround quick, but the printing and paper quality are excellent. Plus, we can’t speak highly enough about the support we’ve received from Jessie, our dedicated account manager. She’s been consistently available, offered insights that go above and beyond, and always holds our hands when we’re doing something new. Her assistance has truly been invaluable!

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Chris Overson
GB

Thanks to the Stannp team! Thanks to the Stannp team for their help in a smooth campaign experience! They are easy to reach via phone or live chat, and quick to respond to any questions you might have, superb customer service! Print quality is great and a quick turn around too. Will definitely use again for future campaigns :-)

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