Constant Contact

1601 Trapelo Road, 02451, Waltham, MA, United States
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4.20
Based on 20 Reviews

5

75.00%

4

0.00%

3

10.00%

2

0.00%

1

15.00%
About Constant Contact

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

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Marie E. Jones
US

I have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!

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James
US

Chris is fantastic! Chris is fantastic! Chris was patient & polite. His explanation of the solve I was looking for was on point. He explained it with everyday words vs industry jargon. Thank you Chris!

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womenhealers
US

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.

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Patricia Rosario
US

Amazing customer service Amazing customer service, the staff went above and beyond the call of duty to support my DREAM and Vision. They made me feel bigger than life and very much important. This is amazing for new entrepreneurs and even season entrepreneurs must have.

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Kenneth Kandell
US

CeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.

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