She could win Support Person of the Year in my book. Deja was very knowledgeable and explained each step very well. Super friendly and personable and she definitely knew her stuff.... Thank you for hiring good people! I talk to a lot of various tech support in many industries and capacities and Deja sits above most. Her knowledge, patience and friendly countenance stood out to me. I have no problem with accents but I will say it's the first time in a long time, that I spoke with an obvious native-english speaker. It made the conversation go very quickly.

Jennifer from Constant Contact was so excellent! Jennifer from Constant Contact was so friendly and her confidence in helping me was contagious. Jennifer helped me see how to repair and change any issues as I am a newbie on this for newsletters. The help and patience froom Jennifer was so appreciated and I appreciate being able to speak to a live person for help which makes CC so phenomenal. Thank you, Jennifer, and thank you Constant Contact.

Teri did an amazing job Teri did an amazing job! We quickly got down to my specific issue on an email template and consulted additional support. Those folks created a duplicate of the template which is where we realized a particular hard code limitation in this template. She offered a few solutions to me so I could make the best choice.

I have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.