Tyler was fantastic at resolving my… Tyler was fantastic at resolving my isue.

It is impossible to cancel sub It is impossible to cancel sub, they removed button in my account (manage plans, it was before but disappeared).There is only information contact us. You cant do this through chat because they dont have access to account. So you have to wait no body knows how long to get respond. I was trying to contact but no answer and now they will charge me for next month. Great way to do some extra money.

CeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.

Great Customer Support I had a great interaction with you representative! She shared my screen and directed me on how to add a custom field in migrating our contact info to our List. Constant Contact should be proud of your staff!

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.