Project MOST Development
GBTyler was fantastic at resolving my… Tyler was fantastic at resolving my isue.
customer
GBVery unimpressed with the customer… Very unimpressed with the customer service here. I signed up for this service and found out that my company policy was that I was not able to utilize the service so I called back within hours of signing up to cancel and was told I would be reimbursed the $28 but never was and still to this day they will not reimburse me. Bad business model. I will never use this company.
Marie E. Jones
GBI have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!
Consumer
GBShe could win Support Person of the Year in my book. Deja was very knowledgeable and explained each step very well. Super friendly and personable and she definitely knew her stuff.... Thank you for hiring good people! I talk to a lot of various tech support in many industries and capacities and Deja sits above most. Her knowledge, patience and friendly countenance stood out to me. I have no problem with accents but I will say it's the first time in a long time, that I spoke with an obvious native-english speaker. It made the conversation go very quickly.
Ruthann
GBTeri did an amazing job Teri did an amazing job! We quickly got down to my specific issue on an email template and consulted additional support. Those folks created a duplicate of the template which is where we realized a particular hard code limitation in this template. She offered a few solutions to me so I could make the best choice.