Teri did an amazing job Teri did an amazing job! We quickly got down to my specific issue on an email template and consulted additional support. Those folks created a duplicate of the template which is where we realized a particular hard code limitation in this template. She offered a few solutions to me so I could make the best choice.

CeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.

I have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!

Fundraising Event So far, for the past three years, I have never had an issue with anyone in Constant Contact. Your customer service training is great because it reflects on the caliber of services delivered by your associates, KUDOS! Thanks for being knowledgable, patience and professional. You make our life so much easier when you help us navigate, learn and do our work with ease! Jeannette Matta Founder & CEO

Great Customer Support I had a great interaction with you representative! She shared my screen and directed me on how to add a custom field in migrating our contact info to our List. Constant Contact should be proud of your staff!