Great Customer Support I had a great interaction with you representative! She shared my screen and directed me on how to add a custom field in migrating our contact info to our List. Constant Contact should be proud of your staff!

Very unimpressed with the customer… Very unimpressed with the customer service here. I signed up for this service and found out that my company policy was that I was not able to utilize the service so I called back within hours of signing up to cancel and was told I would be reimbursed the $28 but never was and still to this day they will not reimburse me. Bad business model. I will never use this company.

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.

Glitchy and Slow Easy to use, but slow and glitchy. 1. When I save, and then preview, it shows me the updated section with old placeholder text. You have to exit and save several times for it to update with the new text. 2. The screen and cursor bounce around when you're trying to highlight text. 3. In the Spreadsheet, typing lags and transposes characters. 4. Very slow to upload photos. 5. Sometimes unable to move text/photo side by side. It chooses several text boxes instead of one. Overall a very frustrating experience. It probably takes me 2x more time to do the job. I'm looking for other software... Not worth my time.

Chris is fantastic! Chris is fantastic! Chris was patient & polite. His explanation of the solve I was looking for was on point. He explained it with everyday words vs industry jargon. Thank you Chris!