Consumer
GBShe could win Support Person of the Year in my book. Deja was very knowledgeable and explained each step very well. Super friendly and personable and she definitely knew her stuff.... Thank you for hiring good people! I talk to a lot of various tech support in many industries and capacities and Deja sits above most. Her knowledge, patience and friendly countenance stood out to me. I have no problem with accents but I will say it's the first time in a long time, that I spoke with an obvious native-english speaker. It made the conversation go very quickly.
c lynn
GBGreat Customer Support I had a great interaction with you representative! She shared my screen and directed me on how to add a custom field in migrating our contact info to our List. Constant Contact should be proud of your staff!
James
GBChris is fantastic! Chris is fantastic! Chris was patient & polite. His explanation of the solve I was looking for was on point. He explained it with everyday words vs industry jargon. Thank you Chris!
Kenneth Kandell
GBCeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.
Marie E. Jones
GBI have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!