Very unimpressed with the customer… Very unimpressed with the customer service here. I signed up for this service and found out that my company policy was that I was not able to utilize the service so I called back within hours of signing up to cancel and was told I would be reimbursed the $28 but never was and still to this day they will not reimburse me. Bad business model. I will never use this company.

Teresa was a great help for me today Teresa was a great help for me today! We discovered a fix I was willing to utilize, I’m using another browser, but all is well now. Thank you guys! Cheers! 🍻

Tyler was fantastic at resolving my… Tyler was fantastic at resolving my isue.

What bothers me most about Constant Contact is its inconsistency. What bothers me most about Constant Contact is its inconsistency. Sometimes it's fine... if you have templates you can get the job done fast and efficiently. Other times, which are totally unpredictable, it is as slow as molasses, unresponsive to attempted edits and doesn't save those edits once you've (finally) been able to make them. Frustrating doesn't begin to describe the experience. I would not choose this as a marketing tool if I were to start over.

Fundraising Event So far, for the past three years, I have never had an issue with anyone in Constant Contact. Your customer service training is great because it reflects on the caliber of services delivered by your associates, KUDOS! Thanks for being knowledgable, patience and professional. You make our life so much easier when you help us navigate, learn and do our work with ease! Jeannette Matta Founder & CEO