lawrence porricelli
GBJennifer from Constant Contact was so excellent! Jennifer from Constant Contact was so friendly and her confidence in helping me was contagious. Jennifer helped me see how to repair and change any issues as I am a newbie on this for newsletters. The help and patience froom Jennifer was so appreciated and I appreciate being able to speak to a live person for help which makes CC so phenomenal. Thank you, Jennifer, and thank you Constant Contact.
Marie E. Jones
GBI have been dealing with this issue for… I have been dealing with this issue for about a month now. No one had given me an answer (which I still don't have), but I had been told several times that it was the issue of our customer. Today, Tyler asked questions that had not been asked, but then she did not blame our customer for the issue. That was something I definitely appreciated. With her assistance we may get an answer. Great job, Tyler!
James
GBChris is fantastic! Chris is fantastic! Chris was patient & polite. His explanation of the solve I was looking for was on point. He explained it with everyday words vs industry jargon. Thank you Chris!
Ruthann
GBTeri did an amazing job Teri did an amazing job! We quickly got down to my specific issue on an email template and consulted additional support. Those folks created a duplicate of the template which is where we realized a particular hard code limitation in this template. She offered a few solutions to me so I could make the best choice.
Kenneth Kandell
GBCeCe was patient and thorough CeCe was patient and thorough. I've been a Constant Contact user for many years and have never had a bad customer service experience.