A platform ready to challenge the big guys Of the fundraising platforms in the market today, there aren't too many that can challenge the big guys, and the first that comes to the top of my mind is Engaging Networks. In the six years since I signed on as a client, I've seen the Engaging Networks platform grow while not straying too far from their core product, and doing so by respecting and listening to their customers. As a non-profit marketing technologist, I've worked with software companies of similar size, but Engaging Networks has the best user community, partners, and employees out there. Maybe it's because all their clients want the best for their clients, community, and country, not just profit, and that brings about more transparency and two-way communications between all parties that I haven't seen before. From a usability experience, Engaging Networks has a better backend than others and complete customizability for end-users. Documentation and customer training has been a continuous point of improvement for them and I appreciate their attention to that often missed requirement.

Great for large and small organizations I've been an Engaging Networks client and a consultant serving dozens of other Engaging Networks clients for ten years. Overall, my clients and I enjoy the combination of simplicity and customization that Engaging Networks offers. For smaller organizations, it's easy to create templated versions of emails or pages and then duplicate them when needed. For larger organization, there is an endless number of ways to test, enhance, and personalize content. In fact, many of the smaller organizations we've worked with have found the testing and conditional content capabilities easy enough for a small team to manage. Engaging Networks has a responsive Support team and their account managers take feedback and turn it into platform enhancements. The release schedule for new tools is frequent, so there's always a new innovation to explore.

An Impressive Set of Tools To Meet The Needs of The Digital Nonprofit As a long time digital fundraiser and agnostic nonprofit technologist, systems like Engaging Networks are my universe. I have loved watching this platform evolve and grow both in features and industry trust over the past number of years. The team at EN are very much people first and offer great support in concert with frequent product updates. Overall the system is a top notch option for organizations looking for a digital fundraising, advocacy, P2P and digital communication platform.

Engaging Networks is one of the most… Engaging Networks is one of the most powerful CRM's out there, but it does require some set up and training. The company as a whole is just different, it's filled with people who care about supporting non-profits and is still solely owned by the founder which means the company can stay true to its principles. The product is constantly evolving to add new functionality and quality of life improvements. And the online academy and support team are a great resource to help you get your feet under you and support you as you go. And because it's such a large community you can easily connect with other organizations and agencies using the platform to learn about best practices, share ideas, and pick up tips and tricks.

Powerful but difficult to use and maintain Engaging Networks is a powerful platform but there are limitations. Support is limited and you're on your own if you need technical assistance. Reporting is complex, manual, and difficult.