there are some things that EN does… there are some things that EN does really really well --- but the reporting, despite how easy it looks to put together, does not have the functionality that is necessary

A platform ready to challenge the big guys Of the fundraising platforms in the market today, there aren't too many that can challenge the big guys, and the first that comes to the top of my mind is Engaging Networks. In the six years since I signed on as a client, I've seen the Engaging Networks platform grow while not straying too far from their core product, and doing so by respecting and listening to their customers. As a non-profit marketing technologist, I've worked with software companies of similar size, but Engaging Networks has the best user community, partners, and employees out there. Maybe it's because all their clients want the best for their clients, community, and country, not just profit, and that brings about more transparency and two-way communications between all parties that I haven't seen before. From a usability experience, Engaging Networks has a better backend than others and complete customizability for end-users. Documentation and customer training has been a continuous point of improvement for them and I appreciate their attention to that often missed requirement.

Engaging Networks is a must have! Engaging Networks is a must have for advocacy and fundraising - they provide everything you need out of the box, whilst also allowing for customisation. The staff are all super friendly and helpful too!

Innovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.

An Impressive Set of Tools To Meet The Needs of The Digital Nonprofit As a long time digital fundraiser and agnostic nonprofit technologist, systems like Engaging Networks are my universe. I have loved watching this platform evolve and grow both in features and industry trust over the past number of years. The team at EN are very much people first and offer great support in concert with frequent product updates. Overall the system is a top notch option for organizations looking for a digital fundraising, advocacy, P2P and digital communication platform.