Sarah
GBPowerful but difficult to use and maintain Engaging Networks is a powerful platform but there are limitations. Support is limited and you're on your own if you need technical assistance. Reporting is complex, manual, and difficult.
Kathy
CAIt is just not as user friendly or has… It is just not as user friendly or has as many bells and whistles as MailChimp. I use those bells and whistles regularly so I notice when I don't have them.
Cyriac
GBGreat non profit CRM but lacks text… Great non profit CRM but lacks text broadcasting and their salesforce integration is glitchy. Would be great if it had a zapier connection
Jennifer
GBThank you Thank you for helping the WJC in any way have the best forms and emails.
Bryan Casler
GBEngaging Networks is one of the most… Engaging Networks is one of the most powerful CRM's out there, but it does require some set up and training. The company as a whole is just different, it's filled with people who care about supporting non-profits and is still solely owned by the founder which means the company can stay true to its principles. The product is constantly evolving to add new functionality and quality of life improvements. And the online academy and support team are a great resource to help you get your feet under you and support you as you go. And because it's such a large community you can easily connect with other organizations and agencies using the platform to learn about best practices, share ideas, and pick up tips and tricks.