Engaging Networks

1 Thomas Circle NW, Suite 700, 20005, Washington, DC, United States
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4.30
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

10.00%

1

0.00%
About Engaging Networks

Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. The Engaging Networks platform is updated constantly with new features and upgrades every six to eight weeks so that we can provide an innovative platform that fits every need. We can replace the advocacy, fundraising, email, P2P, events, and data management systems you have, or play nicely with whatever you’d like to keep. We proudly work with a variety of incredible organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA and Amnesty International USA. Today, we have two offices in Washington, D.C. and London, and serve more than 400 nonprofits in more than 50 countries around the world.

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Licia
CA

there are some things that EN does… there are some things that EN does really really well --- but the reporting, despite how easy it looks to put together, does not have the functionality that is necessary

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Mathew Harkins’s
GB

Best combination of features and support I use Engaging Networks everyday on behalf of nonprofit clients. I've used many such platforms and EN is the easiest to use, the most intuitive, the most open to user feedback and recommendations, and the easiest to talk to directly. No platform is perfect, but I believe EN has the best combination of features and support and I recommend EN regularly.

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AH
GB

There are some things that Engaging… There are some things that Engaging Networks does well - their tools are robust and, once set up correctly, you can achieve really impressive things. Testing is built in and you can personalise and chain together different parts of the tool (email, donations and advocacy) to create a really smooth, seamless user experience. That said, I have used EN for years in a few different roles, and even I can't deny there's a steep learning curve. While support is friendly and responsive, it feels as though there's a whole language you need to understand in order to understand the tools correctly (for instance, there's a difference between a question and a field, and opt ins are shown separately in some interfaces but in others they're simply a type of question – that's a lot of cognitive load!) Reporting is fairly limited and the data export function is rigid at best (I remain perplexed to this day that you can't simply export all entries to one data capture form straightforwardly). A Zapier integration would be gamechanging, but having suggested this in a previous role, I was told this wasn't on the list (though I'm not sure if this has changed!) The UX of the backend has improved a lot over recent years, but having tried to upskill colleagues, there's still a lot of trial and error involved in mastering it. I think perhaps this is down to the tool trying to do too many things at once. Overall, the unique features of EN and those features' application to your non-profit's requirements remain compelling. But prepare for a lot of learning and time after set up learning the intracices of the interface and architecture. Try Engaging Networks and you'll be impressed by some of what it does, but some of the painpoints are real – though not necessarily dealbreakers – and that means that you end up with an average experience overall.

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Joe H.
GB

A platform ready to challenge the big guys Of the fundraising platforms in the market today, there aren't too many that can challenge the big guys, and the first that comes to the top of my mind is Engaging Networks. In the six years since I signed on as a client, I've seen the Engaging Networks platform grow while not straying too far from their core product, and doing so by respecting and listening to their customers. As a non-profit marketing technologist, I've worked with software companies of similar size, but Engaging Networks has the best user community, partners, and employees out there. Maybe it's because all their clients want the best for their clients, community, and country, not just profit, and that brings about more transparency and two-way communications between all parties that I haven't seen before. From a usability experience, Engaging Networks has a better backend than others and complete customizability for end-users. Documentation and customer training has been a continuous point of improvement for them and I appreciate their attention to that often missed requirement.

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Happy digital campaigner
GB

You are awesome and I can't wait for… You are awesome and I can't wait for the next messaging platform update. Support are lovely and devoted and the tool caters great from data to day to day supporter communication needs. Keep up the awesome work!

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