Happy to recommend! I've loved working with Engaging Networks from the very beginning when they launched in the states. From the day I Googled "Convio competitors" and cold called them, the staff has always been very responsive and eager to take feedback from my staff and clients, as well as feature requests to continue to advance the platform. EN is a tech-forward platform that is extremely user friendly and flexible. And while we are tech agnostic, they are often in our list of finalists when helping clients think through their tech stacks.

Great system for nonprofits to grow and integrate their digital marketing Engaging Networks is a fantastic solution to grow and integrate your advocacy, fundraising and email marketing. It’s a very sophisticated system with a learning curve, but they offer an easy interface with documentation and support that makes it possible to get the most out of it. They offer great out of the box templates for pages and emails. They maintain political databases that make it easy to build targeted email/tweet/call to target campaigns. Their digital tracking capabilities are extensive. They have everything a small or large team requires to grow and integrate your digital marketing. Unlike some of the alternative solutions, Engaging Networks continues to invest in improving their system and features. They listen to feedback and they are accessible. I’m very excited about the new page templates, the upcoming Messaging Module, and I'm excited to follow Accessible Intelligence and see how it benefits Engaging Networks. Their system is not without challenges. They offer many integrations but like any sophisticated system you’ll have to see how all of your systems fit together. But their system offers so many options that it seems like almost anything is possible.

Innovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.

Everything a nonprofit needs! I used Engaging Networks in 2018 when I worked for Ocean Conservancy. The tool was easy to use, provided everything we needed and they were always releasing new products. Support was always responsive and helpful. As a previous client, I'd definitely recommend it for any nonprofit that needs excellent fundraising and advocacy tools.

Great for large and small organizations I've been an Engaging Networks client and a consultant serving dozens of other Engaging Networks clients for ten years. Overall, my clients and I enjoy the combination of simplicity and customization that Engaging Networks offers. For smaller organizations, it's easy to create templated versions of emails or pages and then duplicate them when needed. For larger organization, there is an endless number of ways to test, enhance, and personalize content. In fact, many of the smaller organizations we've worked with have found the testing and conditional content capabilities easy enough for a small team to manage. Engaging Networks has a responsive Support team and their account managers take feedback and turn it into platform enhancements. The release schedule for new tools is frequent, so there's always a new innovation to explore.