Licia
CAthere are some things that EN does… there are some things that EN does really really well --- but the reporting, despite how easy it looks to put together, does not have the functionality that is necessary
Quincin
CAInnovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.
Kathy Powers
GBEverything a nonprofit needs! I used Engaging Networks in 2018 when I worked for Ocean Conservancy. The tool was easy to use, provided everything we needed and they were always releasing new products. Support was always responsive and helpful. As a previous client, I'd definitely recommend it for any nonprofit that needs excellent fundraising and advocacy tools.
Jack Segal
GBEngaging Networks is a must have! Engaging Networks is a must have for advocacy and fundraising - they provide everything you need out of the box, whilst also allowing for customisation. The staff are all super friendly and helpful too!
Mathew Harkins’s
GBBest combination of features and support I use Engaging Networks everyday on behalf of nonprofit clients. I've used many such platforms and EN is the easiest to use, the most intuitive, the most open to user feedback and recommendations, and the easiest to talk to directly. No platform is perfect, but I believe EN has the best combination of features and support and I recommend EN regularly.