An Impressive Set of Tools To Meet The Needs of The Digital Nonprofit As a long time digital fundraiser and agnostic nonprofit technologist, systems like Engaging Networks are my universe. I have loved watching this platform evolve and grow both in features and industry trust over the past number of years. The team at EN are very much people first and offer great support in concert with frequent product updates. Overall the system is a top notch option for organizations looking for a digital fundraising, advocacy, P2P and digital communication platform.

There are some things that Engaging… There are some things that Engaging Networks does well - their tools are robust and, once set up correctly, you can achieve really impressive things. Testing is built in and you can personalise and chain together different parts of the tool (email, donations and advocacy) to create a really smooth, seamless user experience. That said, I have used EN for years in a few different roles, and even I can't deny there's a steep learning curve. While support is friendly and responsive, it feels as though there's a whole language you need to understand in order to understand the tools correctly (for instance, there's a difference between a question and a field, and opt ins are shown separately in some interfaces but in others they're simply a type of question – that's a lot of cognitive load!) Reporting is fairly limited and the data export function is rigid at best (I remain perplexed to this day that you can't simply export all entries to one data capture form straightforwardly). A Zapier integration would be gamechanging, but having suggested this in a previous role, I was told this wasn't on the list (though I'm not sure if this has changed!) The UX of the backend has improved a lot over recent years, but having tried to upskill colleagues, there's still a lot of trial and error involved in mastering it. I think perhaps this is down to the tool trying to do too many things at once. Overall, the unique features of EN and those features' application to your non-profit's requirements remain compelling. But prepare for a lot of learning and time after set up learning the intracices of the interface and architecture. Try Engaging Networks and you'll be impressed by some of what it does, but some of the painpoints are real – though not necessarily dealbreakers – and that means that you end up with an average experience overall.

Perfect solution for nonprofit advocacy and fundraising I started using the Engaging Networks software nearly 10 years ago when I worked for Humane Society International. Since then, I've had the privilege of getting to know the EN team well and seeing the product grow into the amazing toolset that it is today. I've worked in the software for several large nonprofit organizations and cannot recommend it highly enough. The tools are easy to use, they're constantly innovating and making updates, they listen to their clients, and the resources/support is top-notch. You won't be disappointed!

Best combination of features and support I use Engaging Networks everyday on behalf of nonprofit clients. I've used many such platforms and EN is the easiest to use, the most intuitive, the most open to user feedback and recommendations, and the easiest to talk to directly. No platform is perfect, but I believe EN has the best combination of features and support and I recommend EN regularly.

It is just not as user friendly or has… It is just not as user friendly or has as many bells and whistles as MailChimp. I use those bells and whistles regularly so I notice when I don't have them.