Quincin
CAInnovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.
justme
GBIdeal for charity sector It's a great tool for Email to target campaigns
Happy digital campaigner
GBYou are awesome and I can't wait for… You are awesome and I can't wait for the next messaging platform update. Support are lovely and devoted and the tool caters great from data to day to day supporter communication needs. Keep up the awesome work!
Brandon Fuller Raise the Roots
GBGreat for large and small organizations I've been an Engaging Networks client and a consultant serving dozens of other Engaging Networks clients for ten years. Overall, my clients and I enjoy the combination of simplicity and customization that Engaging Networks offers. For smaller organizations, it's easy to create templated versions of emails or pages and then duplicate them when needed. For larger organization, there is an endless number of ways to test, enhance, and personalize content. In fact, many of the smaller organizations we've worked with have found the testing and conditional content capabilities easy enough for a small team to manage. Engaging Networks has a responsive Support team and their account managers take feedback and turn it into platform enhancements. The release schedule for new tools is frequent, so there's always a new innovation to explore.
Jennifer
GBThank you Thank you for helping the WJC in any way have the best forms and emails.