Powerful but difficult to use and maintain Engaging Networks is a powerful platform but there are limitations. Support is limited and you're on your own if you need technical assistance. Reporting is complex, manual, and difficult.

An Impressive Set of Tools To Meet The Needs of The Digital Nonprofit As a long time digital fundraiser and agnostic nonprofit technologist, systems like Engaging Networks are my universe. I have loved watching this platform evolve and grow both in features and industry trust over the past number of years. The team at EN are very much people first and offer great support in concert with frequent product updates. Overall the system is a top notch option for organizations looking for a digital fundraising, advocacy, P2P and digital communication platform.

Innovative, but could improve on client support I like the innovative aspect of the platform and how the company focuses on research and development. That being said, as a medium size organization without a lot of budget, it was hard for us to keep up with the changes on the platform, and sometimes issues that come with those changes. In addition, because of how customizable your tools are, we ended up building a lot of highly customized forms which became difficult to maintain when we switch agency. Finally, while we have no doubt that the team is highly technically capable, we often felt that our needs were not heard or understood, and ignored. Ultimately, we left EN because some of the fundamental needs we had with the platform were not met and we were tired of having to constantly troubleshoot and fix issues when new releases were brought about.

Ideal for charity sector It's a great tool for Email to target campaigns

Happy to recommend! I've loved working with Engaging Networks from the very beginning when they launched in the states. From the day I Googled "Convio competitors" and cold called them, the staff has always been very responsive and eager to take feedback from my staff and clients, as well as feature requests to continue to advance the platform. EN is a tech-forward platform that is extremely user friendly and flexible. And while we are tech agnostic, they are often in our list of finalists when helping clients think through their tech stacks.