customer support at Overtone is… The customer support at Overtone is great! They respond quickly with answers or suggestions to make the product work for the customer. They went the extra mile to ensure I was completely satisfied—-thanks, Overtone!!

Only received 1/8 of what I paid for. I bought two sets of two different color duos. That is four (4) jars of color conditioner plus four (4) bottles of daily conditioner to use in the shower. I paid for expedited shipping. I got a notification that my order had been delivered *in full* with an emailed packing slip/list of what the order contained. Problem being, it didn't actually contain my order. They sent me one (1) color conditioner jar AND THAT'S IT. I sent them an email and am waiting to hear when they plan on *actually* sending me the rest of my order. Deeply unimpressed. Plus, I had an event this weekend and needed to do my hair for it! Not happening now, obviously. Thanks a bunch, Overtone.

Color did not wash out and they… Color did not wash out and they automatically subscribed me for auto-refill even though I am sure I went back through the process to only select the 1 time purchase. They are impossible to contact and their products ruin your hair. Not natural or gentle at all. Do not buy.

Magenta hair color I colored my hair from blonde to magenta and wanted to assure it kept its vibrancy. My hair dresser recommended this product and it’s honestly amazing. If u have vibrant colored hair, this will help keep it nice and bright until ur next appointment! Great product!

The color received was NOT pastel with… The color received was NOT pastel with new pigment added to make it darker....it was definitely vibrant as I have a container of vibrant that is the exact same color.