The color received was NOT pastel with… The color received was NOT pastel with new pigment added to make it darker....it was definitely vibrant as I have a container of vibrant that is the exact same color.

I've been ordering for years I've been ordering for years, and I've never had any issues. Everything is always on time, the orders are very pleasant and the product is beautiful and vibrant, I will continue to order

Only received 1/8 of what I paid for. I bought two sets of two different color duos. That is four (4) jars of color conditioner plus four (4) bottles of daily conditioner to use in the shower. I paid for expedited shipping. I got a notification that my order had been delivered *in full* with an emailed packing slip/list of what the order contained. Problem being, it didn't actually contain my order. They sent me one (1) color conditioner jar AND THAT'S IT. I sent them an email and am waiting to hear when they plan on *actually* sending me the rest of my order. Deeply unimpressed. Plus, I had an event this weekend and needed to do my hair for it! Not happening now, obviously. Thanks a bunch, Overtone.

container arrived broken The product arrived broken. The lids of both containers were split--no good seal on the product after safety seal is removed. I love how Overtone colors my hair, but this is the second order, in a row, where the packaging failed.

Magenta hair color I colored my hair from blonde to magenta and wanted to assure it kept its vibrancy. My hair dresser recommended this product and it’s honestly amazing. If u have vibrant colored hair, this will help keep it nice and bright until ur next appointment! Great product!