Only received 1/8 of what I paid for. I bought two sets of two different color duos. That is four (4) jars of color conditioner plus four (4) bottles of daily conditioner to use in the shower. I paid for expedited shipping. I got a notification that my order had been delivered *in full* with an emailed packing slip/list of what the order contained. Problem being, it didn't actually contain my order. They sent me one (1) color conditioner jar AND THAT'S IT. I sent them an email and am waiting to hear when they plan on *actually* sending me the rest of my order. Deeply unimpressed. Plus, I had an event this weekend and needed to do my hair for it! Not happening now, obviously. Thanks a bunch, Overtone.

Color did not wash out and they… Color did not wash out and they automatically subscribed me for auto-refill even though I am sure I went back through the process to only select the 1 time purchase. They are impossible to contact and their products ruin your hair. Not natural or gentle at all. Do not buy.

customer support at Overtone is… The customer support at Overtone is great! They respond quickly with answers or suggestions to make the product work for the customer. They went the extra mile to ensure I was completely satisfied—-thanks, Overtone!!

Great product and service I've been ordering from Overtone for years, and I have recommended them to many people, most of whom where strangers who told me how much they loved my hair. The product is great. The customer service is amazing. I've reached out to them on 2 separate orders, and they corrected whatever the issue was, no hassles!

Good product I like the minty smell and how thick the treatment is and how soft my hair was after. I used it on my grays, which is the main reason I bought it, and although I saw good coverage right after, as the days went by it started to fade. I will try other tones to see if I can get more lasting results.