container arrived broken The product arrived broken. The lids of both containers were split--no good seal on the product after safety seal is removed. I love how Overtone colors my hair, but this is the second order, in a row, where the packaging failed.

Mixed a custom color I mixed pastel purple with vibrant silver and it made the most beautiful smokey lavender shade. It was perfect for my natural gray-white hair.

Only received 1/8 of what I paid for. I bought two sets of two different color duos. That is four (4) jars of color conditioner plus four (4) bottles of daily conditioner to use in the shower. I paid for expedited shipping. I got a notification that my order had been delivered *in full* with an emailed packing slip/list of what the order contained. Problem being, it didn't actually contain my order. They sent me one (1) color conditioner jar AND THAT'S IT. I sent them an email and am waiting to hear when they plan on *actually* sending me the rest of my order. Deeply unimpressed. Plus, I had an event this weekend and needed to do my hair for it! Not happening now, obviously. Thanks a bunch, Overtone.

Not intended for healthy hair I have light brown hair, and I have never dyed it before. I guess that means my hair is too healthy for this product to work, as it completely rinsed out, didn't even manage to dye my golden blonde strands.

Overtone is a no brainer Overtone smells amazing, leaves beautifully saturated color, and lasts many weeks. I like to dye some strands with pink for brown hair and some with extreme purple. It’s hard to mess it up. I do get my hair slightly lightened before applying, using a balayage technique. This leaves my color looking more organic and does not create noticeable “roots”