Product never arrived Looked very promising from the ad, so decided to get 3x styling powder + comb deal. Did not receive anything after 3 weeks and the tracking update says it’s sitting with EU customs. It has been 8 weeks now and the package was returned to US with the note: delivery attempted in September(?!) Package delivery was missed due to unavailable addressee or closed office. Yeah right, seems that they tried to send it as a mailbox package which wont work in NL because a mailbox entrance is 2-3 cm wide and only fits an envelope so no package wont fit. Called UPS 3 times and they directed me to a different department all 3 times and finally suggested to have the package resend by the seller in the appropriate manner. Not going to do that, enjoy my 35$, well played.

Re-routing success Shipping to Europe means high import charges. Had to reject the delivery as import duties were double the product price. Tribal Chimp were kind and did an efficient job re-shipping it to my sister in the U.S. We’ll have to wait to use it but appreciate the great customer service.

5 Star Customer Service Although the product may not have been what I needed, this company has stellar customer support and went above and beyond to make sure I was satisfied. Personal tastes come and go; but, a company that does the right thing - and promptly at at that - gets 5 stars from me.

Not great Small package half filled. Very expensive for the amount you get, and the product isn't great either as it just seems to settle over time leaving flat hair no matter how it's initially styled

So many sculptural applications Sorry for the long time in replying, but took a long time in arriving, but then again I'm on the other side of the pond. Tried the powder, and was very impressed, maximum hold and added so much body to my fine hair. The more you use, the more sculptural effects you can create. Impressive!