product NOT RECEIVED! total SCAM ! product NOT RECEIVED. the company is a total SCAM. Also they will subscribe you to their plan without your consent and charge you without notice

Don't trust this company Don't trust this company, I was not aware about subscription. When I received my 2nd package (1st was trial pack), I contacted the company tell them I don't want product. Company told me to return the box in same condition using Return to sender Royal mail which I did. They never replied to my email and refused to give refund as well

From Salons to a better result with DIY Colorsmith I used to get my hair coloured in a salon. My Uncles all went grey in their early 30s. The salon experience was nice but costly and they often coloured my hair way too dark. So it looked coloured which defeats the purpose. Then I found Colorsmith. And I'm glad I did. Not only is it a more cost-effective option, the colour is great. I've had two to three different colour formulations, to get the blend just right. And now, I'm over the moon and am looking younger, which is sadly quite important in the ageist world we live in. I also get Colorsmith's shampoo and conditioner. I used Head and Shoulders for over a decade as I had a dandruff problem. But I've had no dandruff since using Colorsmith's hair care products. Needless to say, I'm a very happy convert. I'm also surprised at the low average rating here. It feels like people need to take personal responsibility for A) the colour mix they choose and B) how they apply it. Give your colourist really helpful info and photos and follow the instructions. It couldn't be easier. Oh and the customer service is excellent.

This business is fraudulent This business is fraudulent. While their product does indeed exist and gets shipped, they will - without telling you - enrolling you in a subscription that you cannot cancel. There simply is not way of cancelling it through their website and they do not respond to e-mails on this issue, nor can they be contacted by telephone.

They will not allow your to cancel… They will not allow your to cancel . I have cancelled twice and they keep charging me extortionate prices for badly made hair colour. They don’t have a working phone number and no one responds to emails or messages. The positive reviews here are written by paid marketing resources since the language seems unlike a real customer, the same review is promoting the companies other products. I’m going to contact my credit card company to chargeback. This is a fraud and they aught to be fined. I will also be writing to the trading standards.