Service doesnt work and customer support blames consumer and LinkedIn I have tried expandi for 2 months. Its not the cheapest so you expect the product to work. It misses messages, and stops connecting with people for over a week on multiple accounts, I try contacting customer support on the day it starts happening and they blame the campaign type and LinkedIn. They don't take responsibility and say they don't do refunds for a service that doesn't work. Just a quick edit to say they did refund after 5 hours of messaging.

Great Customer Chat Support! I just engaged with a customer chat support agent of Expandi, and I am amazed with the level of assistance I have received. The chat agent exceeded my expectations. From the moment I initiated the chat, she greeted me with a warm welcoming tone. Their response time is quick, I didn't have to wait before connecting with a knowledgeable support agent. Replies within a minute! They not only understood my issue promptly but also offered a clear and concise solution.

I'm happy with Expandi Actually, I'm using Expandi for more than 1 year, and honestly, I'm planning to proceed with my journey with Expandi in the nearest future. For me everything is clear and my automation via Linkedin outreach increased a lot compared to the manual approach. There is only one thing that I used to it, it's a new beta version. It took some time for me to get used to the new interface and functionalities. As of now, everything is ok and I'm really to happy be among Expandi's clients.

Great tool that saves my time I use this tool to improve my Linkedin account and find partners. The connector campaign is very helpful as I can search for people I may know to connect with them, and the automation helps me to achieve this goal with minimal effort, this is very important. The platform has templates, and I like that it's much easier to create messages and campaigns that work for me.

It's the best example of perfect… It's the best example of perfect onboarding and service. Expandi just raised the bar among other SaaS even mature corporations. All parts of my customer journey was served on a high level. There were my questions, payment issues, technical consultations, a lot of things but all of them were managed pretty well. As for a product I would say that Expandi delivers all that they promise and nothing less or more. If you do understand how outreach works - you will enjoy it. Special credits to Amy and Patricija who proves that care about customers are not just empty words for Expandi.