Service doesnt work and customer support blames consumer and LinkedIn I have tried expandi for 2 months. Its not the cheapest so you expect the product to work. It misses messages, and stops connecting with people for over a week on multiple accounts, I try contacting customer support on the day it starts happening and they blame the campaign type and LinkedIn. They don't take responsibility and say they don't do refunds for a service that doesn't work. Just a quick edit to say they did refund after 5 hours of messaging.

Our agency tended to discover… Our agency tended to discover potentials of Expandi. We were very excited with what we read on their website. During the free trial, we realized that the tool is not suitable to generate leads on autopilot but needs more efforts than expected. Its additional functions were underperforming. Our C-suite decided to go with another tool and did not used the Expandi tool after free trial. However, Expandi charged monthly fees for months and got blind to our demands for refund.

Software that can benefit multiple teams while being cost-effective "I'm a team lead for outbound sales, and I was searching for a tool to enhance our efforts. After testing different solutions, I found that Expandi was the best choice. Not only was it more effective than other tools, but it also provided extra benefits for our Product Marketing team. By conducting A/B testing for messaging and positioning, we were able to update our buyer persona. After using Expandi for more than 6 months, we haven't experienced any significant drawbacks. As a B2B company, advertising costs can quickly add up, but Expandi has proven to be a cost-efficient solution that helped us with sales, product and marketing goals."

Totally trash Totally trash. I can't even reach out to the campaign. When I click the campaign didn't show up. And customer support has no solution. I will cancel and never use it again for my clients. I'm an agency...

It's the best example of perfect… It's the best example of perfect onboarding and service. Expandi just raised the bar among other SaaS even mature corporations. All parts of my customer journey was served on a high level. There were my questions, payment issues, technical consultations, a lot of things but all of them were managed pretty well. As for a product I would say that Expandi delivers all that they promise and nothing less or more. If you do understand how outreach works - you will enjoy it. Special credits to Amy and Patricija who proves that care about customers are not just empty words for Expandi.