Service doesnt work and customer support blames consumer and LinkedIn I have tried expandi for 2 months. Its not the cheapest so you expect the product to work. It misses messages, and stops connecting with people for over a week on multiple accounts, I try contacting customer support on the day it starts happening and they blame the campaign type and LinkedIn. They don't take responsibility and say they don't do refunds for a service that doesn't work. Just a quick edit to say they did refund after 5 hours of messaging.

It's the best example of perfect… It's the best example of perfect onboarding and service. Expandi just raised the bar among other SaaS even mature corporations. All parts of my customer journey was served on a high level. There were my questions, payment issues, technical consultations, a lot of things but all of them were managed pretty well. As for a product I would say that Expandi delivers all that they promise and nothing less or more. If you do understand how outreach works - you will enjoy it. Special credits to Amy and Patricija who proves that care about customers are not just empty words for Expandi.

Software that can benefit multiple teams while being cost-effective "I'm a team lead for outbound sales, and I was searching for a tool to enhance our efforts. After testing different solutions, I found that Expandi was the best choice. Not only was it more effective than other tools, but it also provided extra benefits for our Product Marketing team. By conducting A/B testing for messaging and positioning, we were able to update our buyer persona. After using Expandi for more than 6 months, we haven't experienced any significant drawbacks. As a B2B company, advertising costs can quickly add up, but Expandi has proven to be a cost-efficient solution that helped us with sales, product and marketing goals."

The best support system! My campaign on Expandi is complicated. We've been working manually for years, and now we're streamlining. My questions go above and beyond the support guides given. I have been messaging constantly with Patricija all week. She has been endlessly patient! She is never dismissive or trying to shut down the chat. She's always thinking creatively and seeking to understand exactly what I'm looking to achieve. It has given me so much confidence using the platform and finding workarounds for my needs. Highly, highly recommend Expandi and their support team - Patricija in particular!

Amazing Customer Service I just started my coaching business a few months ago and decided to try Expandi as part of my LinkedIn marketing outreach. I have to say, it has been a really great tool to help me in my automation efforts. Initially, I had a lot of questions when I was just starting out, but Expandi's customer support team was always responsive and quick to help me find a resolution. Highly recommend!