Prompt email service with prompt… Prompt email service with prompt solutions. I was impressed how fast my request was resolved. I will be honest in the beginning I was struggling with set ups as I got used to "call someone and ask" and here I had to figure out how everything works. When I discovered and email support I changed my opinion on LeadDyno :)))

The customer service team is A+ LeadDyno has been an extremely helpful platform to help us get our affiliate program off the ground. The customer service team is prompt and thorough with replies and have walked us through many steps in which we needed guidance. We recommend LeadDyno to anyone who asks about affiliate programs, because they are definitely top of the line. Their platform is also very user friendly, which we appreciate.

Have been using LeadDyno on my site for … Have been using LeadDyno on my site for over a year. Customer service has always been prompt whenever I had an issue. Easy to pay affiliates with one click through paypal. More affordable than some other options on Shopify. Wish there was a better management of photos in the back-end of dashboard. (Categories, ability to delete and resize photos, etc).

Customer service is a joke Customer service is a joke. The live chat was in a hurry to end the conversation and pass me off to an uninformative FAQ page, then passed me off to a rep for a phone call that I had to schedule. Once I got on the phone and reexplained my question that rep couldn't help me and passed me off to a 3rd person. I was literally asking a question about how their platform works. In the last 30 days, we're paying for the highest traffic package. If their treating their biggest customers like this, I wonder how they're treating the little guys?

We use LeadDyno to assign Affiliate codes and… We use LeadDyno to assign codes and payout Affiliates for our eCommerce. It's been a great experience thus far, and I cannot foresee ourselves switching over to a different platform. When our team reaches out to LeadDyno regarding a technical issue, a response is typically seen the following business day. They also aren't pushy in their explanation and quite empathetic. I have very little to no complaints. The only feedback I would have is to increase visual content in the self-help guides (perhaps a video or gif files?).