We've been a customer for 5+ years We've been a customer for 5+ years. They have a super unfair revenue model where they get paid based on your traffic and not whether their service adds any value. We got hurt by bots that drove our traffic through the roof and thus our Leaddyno bill, where we ended up paying massive overcharges. We kindly asked for credits equivalent to the overcharges and they refused. We'll be looking for a new provider that actually treat their customers well.

This has to be the Greatest Support… This has to be the Greatest Support on the Planet. I have asked them to change up my accounts so many times they must think something is wrong with me. They always seem to have a great attitude in serving me and always went above and beyond anything I asked. There is no other platform I would rather use other than LeadDyno because SUPPORT is KING. There Platform kicks BUTT Too. Thanks.

Customer service is a joke Customer service is a joke. The live chat was in a hurry to end the conversation and pass me off to an uninformative FAQ page, then passed me off to a rep for a phone call that I had to schedule. Once I got on the phone and reexplained my question that rep couldn't help me and passed me off to a 3rd person. I was literally asking a question about how their platform works. In the last 30 days, we're paying for the highest traffic package. If their treating their biggest customers like this, I wonder how they're treating the little guys?

We use LeadDyno to assign Affiliate codes and… We use LeadDyno to assign codes and payout Affiliates for our eCommerce. It's been a great experience thus far, and I cannot foresee ourselves switching over to a different platform. When our team reaches out to LeadDyno regarding a technical issue, a response is typically seen the following business day. They also aren't pushy in their explanation and quite empathetic. I have very little to no complaints. The only feedback I would have is to increase visual content in the self-help guides (perhaps a video or gif files?).

The customer service team is A+ LeadDyno has been an extremely helpful platform to help us get our affiliate program off the ground. The customer service team is prompt and thorough with replies and have walked us through many steps in which we needed guidance. We recommend LeadDyno to anyone who asks about affiliate programs, because they are definitely top of the line. Their platform is also very user friendly, which we appreciate.