Have been using LeadDyno on my site for … Have been using LeadDyno on my site for over a year. Customer service has always been prompt whenever I had an issue. Easy to pay affiliates with one click through paypal. More affordable than some other options on Shopify. Wish there was a better management of photos in the back-end of dashboard. (Categories, ability to delete and resize photos, etc).

Avoid Don't even bother with LD. Their product is difficult to implement, documentation is lacking, and support is even worse. I spent over a week trying to get setup. Support is via email only and takes over a day to get a reply. Rediculous. Integration should take a couple hours max.

Paying for software that doesn't work Customer service is crap. I've been dealing with the same issue for months and that issue is, their software isn't working. I've showed them evidence of it not tracking correctly, yet they don't really seem to care. Update: After two months of nagging and being a real pain in the a$$ for them, I finally get them to realize that their software doesn't work for my website...... Response to LeadDyno response: They only figured this out when I literally became a pain in the a$$. For the first two months, I was being extremely patient, even when they told me they 'solved' the problem, I knew they hadn't, I just didn't know what the issue was. If your software is not compatible with my website, tell me before I waste countless hours of my time and your team's time.

The customer service team is A+ LeadDyno has been an extremely helpful platform to help us get our affiliate program off the ground. The customer service team is prompt and thorough with replies and have walked us through many steps in which we needed guidance. We recommend LeadDyno to anyone who asks about affiliate programs, because they are definitely top of the line. Their platform is also very user friendly, which we appreciate.

This company is a joke This company is a joke. My account is inactive for over a week now because they have an issue with their payment system and their support is literally inexistant. They promised to fix the issue few days ago and my account is still inactive, my affiliates cannot run marketing campaigns basically. I thought it's just me that have issue with the company, but it looks like a lot of people are unhappy with this . Will move from them ASAP.