Avoid Don't even bother with LD. Their product is difficult to implement, documentation is lacking, and support is even worse. I spent over a week trying to get setup. Support is via email only and takes over a day to get a reply. Rediculous. Integration should take a couple hours max.

This has to be the Greatest Support… This has to be the Greatest Support on the Planet. I have asked them to change up my accounts so many times they must think something is wrong with me. They always seem to have a great attitude in serving me and always went above and beyond anything I asked. There is no other platform I would rather use other than LeadDyno because SUPPORT is KING. There Platform kicks BUTT Too. Thanks.

We've been a customer for 5+ years We've been a customer for 5+ years. They have a super unfair revenue model where they get paid based on your traffic and not whether their service adds any value. We got hurt by bots that drove our traffic through the roof and thus our Leaddyno bill, where we ended up paying massive overcharges. We kindly asked for credits equivalent to the overcharges and they refused. We'll be looking for a new provider that actually treat their customers well.

Paying for software that doesn't work Customer service is crap. I've been dealing with the same issue for months and that issue is, their software isn't working. I've showed them evidence of it not tracking correctly, yet they don't really seem to care. Update: After two months of nagging and being a real pain in the a$$ for them, I finally get them to realize that their software doesn't work for my website...... Response to LeadDyno response: They only figured this out when I literally became a pain in the a$$. For the first two months, I was being extremely patient, even when they told me they 'solved' the problem, I knew they hadn't, I just didn't know what the issue was. If your software is not compatible with my website, tell me before I waste countless hours of my time and your team's time.

Customer service is a joke Customer service is a joke. The live chat was in a hurry to end the conversation and pass me off to an uninformative FAQ page, then passed me off to a rep for a phone call that I had to schedule. Once I got on the phone and reexplained my question that rep couldn't help me and passed me off to a 3rd person. I was literally asking a question about how their platform works. In the last 30 days, we're paying for the highest traffic package. If their treating their biggest customers like this, I wonder how they're treating the little guys?