Daniel Vroman Rusteen
GBPaying for software that doesn't work Customer service is crap. I've been dealing with the same issue for months and that issue is, their software isn't working. I've showed them evidence of it not tracking correctly, yet they don't really seem to care. Update: After two months of nagging and being a real pain in the a$$ for them, I finally get them to realize that their software doesn't work for my website...... Response to LeadDyno response: They only figured this out when I literally became a pain in the a$$. For the first two months, I was being extremely patient, even when they told me they 'solved' the problem, I knew they hadn't, I just didn't know what the issue was. If your software is not compatible with my website, tell me before I waste countless hours of my time and your team's time.
Matthew Demetrio
PTValuable, Reliable Leaddyno has provided reliable service for our business for years now. Everything just simply works as it is intended to. Support always replies within the given time frame and continually does all they can to help. Our company has seen success based on our affiliates and Leaddyno is a part of that success.
John S
GBSupport staff & IT help desk is… Support staff & IT help desk is absolutely amazing..!! Staff went above & beyond to help us get up & running..
Jonah West
GBAvoid Don't even bother with LD. Their product is difficult to implement, documentation is lacking, and support is even worse. I spent over a week trying to get setup. Support is via email only and takes over a day to get a reply. Rediculous. Integration should take a couple hours max.
Kayla Haas
GBCustomer service is a joke Customer service is a joke. The live chat was in a hurry to end the conversation and pass me off to an uninformative FAQ page, then passed me off to a rep for a phone call that I had to schedule. Once I got on the phone and reexplained my question that rep couldn't help me and passed me off to a 3rd person. I was literally asking a question about how their platform works. In the last 30 days, we're paying for the highest traffic package. If their treating their biggest customers like this, I wonder how they're treating the little guys?