Customer service is a joke Customer service is a joke. The live chat was in a hurry to end the conversation and pass me off to an uninformative FAQ page, then passed me off to a rep for a phone call that I had to schedule. Once I got on the phone and reexplained my question that rep couldn't help me and passed me off to a 3rd person. I was literally asking a question about how their platform works. In the last 30 days, we're paying for the highest traffic package. If their treating their biggest customers like this, I wonder how they're treating the little guys?

Support staff & IT help desk is… Support staff & IT help desk is absolutely amazing..!! Staff went above & beyond to help us get up & running..

We use LeadDyno to assign Affiliate codes and… We use LeadDyno to assign codes and payout Affiliates for our eCommerce. It's been a great experience thus far, and I cannot foresee ourselves switching over to a different platform. When our team reaches out to LeadDyno regarding a technical issue, a response is typically seen the following business day. They also aren't pushy in their explanation and quite empathetic. I have very little to no complaints. The only feedback I would have is to increase visual content in the self-help guides (perhaps a video or gif files?).

This has to be the Greatest Support… This has to be the Greatest Support on the Planet. I have asked them to change up my accounts so many times they must think something is wrong with me. They always seem to have a great attitude in serving me and always went above and beyond anything I asked. There is no other platform I would rather use other than LeadDyno because SUPPORT is KING. There Platform kicks BUTT Too. Thanks.

Avoid Don't even bother with LD. Their product is difficult to implement, documentation is lacking, and support is even worse. I spent over a week trying to get setup. Support is via email only and takes over a day to get a reply. Rediculous. Integration should take a couple hours max.