Scam - STAY AWAY FROM LUCK & CO There should be an option for ZERO STARS. Luck & Co was presented as an vendor during a Joy Organics webinar a few years ago. I paid $750 for them to work on cart funnels and while the business was still getting up and running, we had to pause. We never heard back from them. It's been a few years of trying to get in touch with her to no avail. The business is finished, but still tried to get in touch for them to make good on what was paid to them with our other business even. NO RESPONSE. That's stealing from a small business with absolutely no regard for delivering the product. STAY AWAY FROM LUCK & CO.

Highly Recommend As a small, lean start up, we are very cost sensitive. We had been doing email in-house, on a sporadic and infrequent basis. When we migrated from Mailchimp to Klaviyo, we knew we needed more expertise in order leverage Klaviyo effectively. Luck & Co has brought that expertise to the table, and proven to be a great partner. We have been working with Luck & Co for a few months now, and love how turnkey their agency has made email marketing for our team. We also really appreciate how integrated they feel to our team, such as having them directly in our slack channel - their communication is great! They promised significant channel growth, and delivered on it immediately, with our revenue from email growing 5x in the first month and strong performance since. We’ve seen great success with both our flows and campaigns. I wish we had been working with them sooner, and have already recommended them to other small business owners I know.

Great Experience! We’re an international brand selling men's haircare care products, with a growing e-commerce presence. After the first month of working with the Luck & Co team, our revenue from Klaviyo completely skyrocketed. It went from about 2-3% of our monthly revenue to then 33% of our revenue once Luck & Co. took over. Our Shopify revenue grew 32% that month as well and I can safely say that was all due to the Luck & Co team. I know that we did not run any sort of additional ad campaigns or promotions that would drive anything to our website. Now, after about 4 months of working together, 50% of our revenue comes from email, and all work is completely done by the Luck & Co team - we just review the calendar and emails (which most of the time is as easy as responding to an email with “yes, go ahead!”) Knowing that our emails are being taken care of was such a huge responsibility taken off of our marketing team’s plate. I know we felt so much better knowing that the emails were being sent to the appropriate portion of our list and that every email had our brand’s authentic voice and point of view. We know that our company has found the right fit when it comes to their team and we love seeing previews and ideas for more email campaigns. We’re planning on investing the extra money that we have been making from the emails back into our business. I would absolutely recommend Luck & Co. to any ecommerce brand that needs help with email marketing. We were completely lost and didn’t know how to approach emailing customers at all. Kasey and her team were very patient and willing to explain what they were doing and the reasoning behind it and they really taught us the whole way. They send preview emails where they can tweak and change anything that you need and they are very receptive to changes and feedback. They respond to emails very quickly and they always schedule additional calls and meetings when needed. Another aspect that I found very helpful was that they worked with our other 3rd party team, Wishpond, and helped us streamline those ads and landing pages to make sure that messaging was consistent across the board. They also gave a lot of their own ideas for campaigns or things that we could create on the website that would help drive sales or increase our customer list. Overall, we have had a really amazing experience and I think it is one of the best investments we have made into the e-commerce portion of our business.

Working with Luck & Co has been great… Working with Luck & Co has been great for the growth of my company. The team understands how to convert customers to open emails/ purchase/ and continue to connect and relate with the brand. Overall, Luck&Co is a great team to work with and are very reliable, available and easy to communicate with. I would recommend them for anyone who wants to increase revenue through email and connect more strongly to their customers

Vital to our growth A big part of our 230% ecommerce growth is due to Kasey and the Luck & Co team. Our web growth and sales saved our company. With covid, brick and mortar dropped ~50%. However with a lot of hard work we put together a strategy that helped convert our retail customers to online, retain new customers and upsell our pottery. From revamping our email flows and campaigns (which increased our email revenue by 76% in the first 45 days) to helping us successfully launch our Loyalty Program, Luck & Co were a vital piece in helping us craft and execute those strategies. We now feel ready for whatever 2021 may bring. - Brad Hilton, President, Edgecomb Potters