HORRIBLE CUSTOMER SERVICE!!!!! I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

Don’t let the negativity distract you I have been shopping with Hurela for about two years now I love the hair I love the quality I’ve read through a few of the other comments and I have to disagree with them. Every time I order they do what’s needed. I am currently waiting on a 2nd wig I purchased and the quality is so good I am impatient to see it and add it to my collection!

THIS IS MY SECOND TIME ORDERING.. THIS IS MY SECOND TIME ORDERING... MY FIRST WIG WAS A BLONDE WIG, I COLORED IT AND IT TOOK THE COLOR VERY WELL( GOT SO MANY COMPLIMENTS).... NOW I ONLY GAVE THEM A 4 STAR, BECAUSE THE WIG I ORDERED WASN'T IN STOCK... AND I HAD MY HEART SET ON THAT ONE. BUT THE REPLACEMENT WIG ( 22' JERRY CURL)IS REALLY PRETTY AND SOFT ( I HAVEN'T STYLED IT YET TBH) BUT IT WAS PACKAGED WELL AND HAS NO SMELL... CUSTOMER SERVICE WAS AWESOME COMMUNICATING VERY WELL

24 Inc Highlight bodywave Great great hair! I bought the body wave highlights weave 24 inch. I’ve had the hair for a month now. I have washed it twice already and it is absolutely amazing. Little to no shedding. It does not tangle. Love love it. Seller also communicates really well throughout. Only let down was the couriering company that they use. They have very poor communication and my package arrived two weeks later after it had arrived in my country (South Africa). They (the courier company) were not updating tracking regularly but thank you to the seller for assisting me eventually get the package.

Great wig and customer service I made my order on Sunday and the following day I received my tracking details and where it would be shipped from. The hair came Friday afternoon, the hair was soft and tangle free. I bleached the knots easily and even after washing there wasn't much shedding. I've styled it and worn it a couple of times, the hair is really light and the wig is a good fit, I will definitely be ordering again and I would definitely recommend.