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GBEVERYONE SHOP ELSEWHERE Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.
Beti Mak
CAI am so satisfied with the hair quality… I am so satisfied with the hair quality and the customer service. The hair is true to length and really soft and tangle free and no bad smell at all. Their customer service is awesome they get back to you right away with sufficient answer to whatever your question would be. It was my first time and I have ordered three wigs from Hurela and they never disappoint me.
N
GBGreat wig and customer service I made my order on Sunday and the following day I received my tracking details and where it would be shipped from. The hair came Friday afternoon, the hair was soft and tangle free. I bleached the knots easily and even after washing there wasn't much shedding. I've styled it and worn it a couple of times, the hair is really light and the wig is a good fit, I will definitely be ordering again and I would definitely recommend.
Diana moreno
GBthank you very much I am very happy… thank you very much I am very happy with my order #Hm600085715 hurela Body Wave Human Hair Wigs Pre Plucked 4x4 Human Lace Closure Wig 150% Density
Jenae Mair
GBVery disappointed Very disappointed with order m600056012, going back and forth with customer service about shipping issues. Finally received 1 of 2 wigs, 18 Ombre headband wig 18 inch looks more like 16in, the hair was soft but very thin. 2nd issue I never received any messages that my 2nd wig was delayed due to custom color, but now I have a feeling once I get it, the quality will be the same as the other one. I wish I could get my money back