HORRIBLE CUSTOMER SERVICE!!!!! I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

I love the hair I love the hair ! The estimated delivery date was 2 weeks and I kid you not I got my hair after 3 business days. I stay in Canada Alberta and shipping was really fast. The quality of the hair was amazing too. I’ll definitely be repurchasing. Definitely not a catfish.

Don’t let the negativity distract you I have been shopping with Hurela for about two years now I love the hair I love the quality I’ve read through a few of the other comments and I have to disagree with them. Every time I order they do what’s needed. I am currently waiting on a 2nd wig I purchased and the quality is so good I am impatient to see it and add it to my collection!

THIS IS MY SECOND TIME ORDERING.. THIS IS MY SECOND TIME ORDERING... MY FIRST WIG WAS A BLONDE WIG, I COLORED IT AND IT TOOK THE COLOR VERY WELL( GOT SO MANY COMPLIMENTS).... NOW I ONLY GAVE THEM A 4 STAR, BECAUSE THE WIG I ORDERED WASN'T IN STOCK... AND I HAD MY HEART SET ON THAT ONE. BUT THE REPLACEMENT WIG ( 22' JERRY CURL)IS REALLY PRETTY AND SOFT ( I HAVEN'T STYLED IT YET TBH) BUT IT WAS PACKAGED WELL AND HAS NO SMELL... CUSTOMER SERVICE WAS AWESOME COMMUNICATING VERY WELL

Very disappointed Very disappointed with order m600056012, going back and forth with customer service about shipping issues. Finally received 1 of 2 wigs, 18 Ombre headband wig 18 inch looks more like 16in, the hair was soft but very thin. 2nd issue I never received any messages that my 2nd wig was delayed due to custom color, but now I have a feeling once I get it, the quality will be the same as the other one. I wish I could get my money back