Awesome company! Well I must say I was slightly reluctant in purchasing Hurela’s units but let me tell you I have no regrets‼️ I absolutely love my unit❤️❤️❤️❤️❤️❤️and will continue to purchase from them in the near future. They’re the best and the customer service is impeccable‼️ Thank you Hurela for your services rendered!

EVERYONE SHOP ELSEWHERE Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.

HORRIBLE CUSTOMER SERVICE!!!!! I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

So very disappointed So very disappointed. I ordered dark brown hair and got a burgundy color brown. The hair has a bad odor and is poorly sewn. Their customer service was prompt and efficient in responding to my emails before I received their product. Sorry, I just can’t recommend.

So I got this curly middle part wig and… So I got this curly middle part wig and it's so pretty an came on time I can't wait to wear it an show it off an I'm happy that it came before the date it was supposed to ❤️