HORRIBLE CUSTOMER SERVICE!!!!! I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

I had an ordinarie experience withh… I had an ordinarie experience withh Hurela. I viewed their product thoghts, but didn't end up buying anithing. They have some really nice items that seemed almst good, but I wasn't sure iif it was wort the price for what I was getting. I had a few queries that I wanted answered, but I found it difficult to get in contact with anyone from the company. Other than that, it was ok.

Great wig and customer service I made my order on Sunday and the following day I received my tracking details and where it would be shipped from. The hair came Friday afternoon, the hair was soft and tangle free. I bleached the knots easily and even after washing there wasn't much shedding. I've styled it and worn it a couple of times, the hair is really light and the wig is a good fit, I will definitely be ordering again and I would definitely recommend.

THIS IS MY SECOND TIME ORDERING.. THIS IS MY SECOND TIME ORDERING... MY FIRST WIG WAS A BLONDE WIG, I COLORED IT AND IT TOOK THE COLOR VERY WELL( GOT SO MANY COMPLIMENTS).... NOW I ONLY GAVE THEM A 4 STAR, BECAUSE THE WIG I ORDERED WASN'T IN STOCK... AND I HAD MY HEART SET ON THAT ONE. BUT THE REPLACEMENT WIG ( 22' JERRY CURL)IS REALLY PRETTY AND SOFT ( I HAVEN'T STYLED IT YET TBH) BUT IT WAS PACKAGED WELL AND HAS NO SMELL... CUSTOMER SERVICE WAS AWESOME COMMUNICATING VERY WELL

I was a bit skeptical about buying hair… I was a bit skeptical about buying hair from this website as it was my first time but I gave it a try and do not regret it , the hair came fast , neat , true to length and the best part … very affordable honestly !!! But the only thing is , I would’ve loved the lace to be a little bit more “natural looking ” . But other than that , everything else is perfect