I am so satisfied with the hair quality… I am so satisfied with the hair quality and the customer service. The hair is true to length and really soft and tangle free and no bad smell at all. Their customer service is awesome they get back to you right away with sufficient answer to whatever your question would be. It was my first time and I have ordered three wigs from Hurela and they never disappoint me.

it was giving what it was pos to give,gurl! I bought a 16" natural kinky straight 'human hair' wig with 4c baby hairs. it looks so natural and its soft and easy to straighten! I bought it as a protective style for the winter, I wanted it to look like my hair; my hair is the same length and some of friends and family couldn't tell the difference between my natural hair and the wig! it comes with a (glueless) band already attracted to the wig, lashes, head band to lay the edges ( my favourite gift out of all the gifts!) and 2 wig caps. I plan on buying at least 2/3 more of the same wigs and dying them different colours. my only critique would be, the lace is a little hard and doesn't dye as easy as I'd like, but the wig dyes well, was able to dye a "skunk stripe", it's really soft, crazy realistic and the wig barely sheds. Also/, it didn't take too long to get to me in the UK and good communication with the company. over all, I love it, I'm a happy customer!

EVERYONE SHOP ELSEWHERE Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.

So very disappointed So very disappointed. I ordered dark brown hair and got a burgundy color brown. The hair has a bad odor and is poorly sewn. Their customer service was prompt and efficient in responding to my emails before I received their product. Sorry, I just can’t recommend.

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