THIS IS MY SECOND TIME ORDERING.. THIS IS MY SECOND TIME ORDERING... MY FIRST WIG WAS A BLONDE WIG, I COLORED IT AND IT TOOK THE COLOR VERY WELL( GOT SO MANY COMPLIMENTS).... NOW I ONLY GAVE THEM A 4 STAR, BECAUSE THE WIG I ORDERED WASN'T IN STOCK... AND I HAD MY HEART SET ON THAT ONE. BUT THE REPLACEMENT WIG ( 22' JERRY CURL)IS REALLY PRETTY AND SOFT ( I HAVEN'T STYLED IT YET TBH) BUT IT WAS PACKAGED WELL AND HAS NO SMELL... CUSTOMER SERVICE WAS AWESOME COMMUNICATING VERY WELL

Don’t let the negativity distract you I have been shopping with Hurela for about two years now I love the hair I love the quality I’ve read through a few of the other comments and I have to disagree with them. Every time I order they do what’s needed. I am currently waiting on a 2nd wig I purchased and the quality is so good I am impatient to see it and add it to my collection!

it was giving what it was pos to give,gurl! I bought a 16" natural kinky straight 'human hair' wig with 4c baby hairs. it looks so natural and its soft and easy to straighten! I bought it as a protective style for the winter, I wanted it to look like my hair; my hair is the same length and some of friends and family couldn't tell the difference between my natural hair and the wig! it comes with a (glueless) band already attracted to the wig, lashes, head band to lay the edges ( my favourite gift out of all the gifts!) and 2 wig caps. I plan on buying at least 2/3 more of the same wigs and dying them different colours. my only critique would be, the lace is a little hard and doesn't dye as easy as I'd like, but the wig dyes well, was able to dye a "skunk stripe", it's really soft, crazy realistic and the wig barely sheds. Also/, it didn't take too long to get to me in the UK and good communication with the company. over all, I love it, I'm a happy customer!

So very disappointed So very disappointed. I ordered dark brown hair and got a burgundy color brown. The hair has a bad odor and is poorly sewn. Their customer service was prompt and efficient in responding to my emails before I received their product. Sorry, I just can’t recommend.

EVERYONE SHOP ELSEWHERE Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.