HORRIBLE CUSTOMER SERVICE!!!!! I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

Beautiful Wig It came in quickly. They are very responsive with customer service always thinking of you. AND THE WIG!!!! OMGooodness it is beautiful, soft and exactly what was pictured. Actually better than expected. Comes with tons of cute freebies. Definitely buying from them again!

Awesome company! Well I must say I was slightly reluctant in purchasing Hurela’s units but let me tell you I have no regrets‼️ I absolutely love my unit❤️❤️❤️❤️❤️❤️and will continue to purchase from them in the near future. They’re the best and the customer service is impeccable‼️ Thank you Hurela for your services rendered!

So very disappointed So very disappointed. I ordered dark brown hair and got a burgundy color brown. The hair has a bad odor and is poorly sewn. Their customer service was prompt and efficient in responding to my emails before I received their product. Sorry, I just can’t recommend.

I am so satisfied with the hair quality… I am so satisfied with the hair quality and the customer service. The hair is true to length and really soft and tangle free and no bad smell at all. Their customer service is awesome they get back to you right away with sufficient answer to whatever your question would be. It was my first time and I have ordered three wigs from Hurela and they never disappoint me.