Emotive is an amazing platform! Emotive is a great platform that is very easy to use. I love being able to receive broadcast guides too as it can be super hard to think of creative for every blast we send. This platform is way better than any other texting platform I have used throughout my career. I think that anyone who uses Emotive would benefit greatly as they are always reaching out to make sure you are ok and I love that they provide updates that will help you to succeed.

They trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!

Seamless Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.

We enjoyed working with Emotive! We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!

A+ Team and Service!! I had a great experience working with the team at Emotive. They were incredibly helpful and collaborative, ensuring that our account tracked users efficiently and accurately. What impressed me most was their understanding of how we wanted to target our audience across our various products. Jen and Olivia were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics.