Shae J
GBWil and Jen were so helpful prior to… Wil and Jen were so helpful prior to starting the trial and throughout the entire trial period as well. They made sure to completely explain all kinds of guidelines and give a full rundown for anything I had questions on. They made the process extremely seamless and I had a great time working with them.
Ryan H
GBGreat platform Great platform, and amazing support. My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.
Stepha Cook
GBNo brainier! Great support and super easy to set up! We literally spent 5 minutes and we were all set with the Pixel. Oftentimes times, when setting up new software, the onboarding is slow this exceeds my expectations. Additionally, we have seen a huge lift in only 3 weeks thousands in recovered revenue and customer data.
Marco Mai
GBThey trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!
Morgan
GBGo-To SMS Marketing Tool Emotive has been our go-to tool for SMS Marketing and what I love is that it's a platform that grows along with us. Their platform support is incredible, and the best part I if there is a feature we want that isn't there, I can suggest it and next thing I know it's there. Emotive truly has their customers in mind and I cannot tell you how incredible it is to work with them.