Currently dealing with their legal… Currently dealing with their legal department. Hidden fees, automatic charges and unaccountable reporting. These guys are jokers. So many other providers that are not try to rip you off and charge extra fees and force you to stay with them when you try and cancel for over 4 months! No one is accountable here except for their “accounting department” that will threaten and harass you. Time for some class action folks.

Desperate These people are some of the most desperate human beings I've ever seen. I got so many emails from different reps over the past few months. I'm not even sure how they got all my email addresses and phone numbers but when I ask them to stop and a few months later another rep starts emailing multiple times. The most recent Emotive rep emailed 4 times and even called until I finally had enough and responded back telling her to stop contacting me the desperation is beyond pathetic.

Emotive checks all boxes Emotive checks all boxes: - Great features - Delivers quantifiable results - awesome client support Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!

Great Support Team Emotive is really helpful on the onboarding side of things. They genuinely want you to succeed. The team is friendly and knowledgeable. So far so good! I hope I can grow my SMS list and get some more sales.

I’ve used several sms companies and the… I’ve used several sms companies and the thing that sets Emotive apart is that we have a dedicated human being who cares about our success and works with us to create goals and continue to scale and use the platform to its best abilities. Emily, our customer success manager, is a delight and her insights are so helpful. Having a second person who helps us with copy is also hugely helpful. If we didn’t have this support team we would probably consider consolidating our sms with our email, so they are 100% the reason we use Emotive.