Currently dealing with their legal… Currently dealing with their legal department. Hidden fees, automatic charges and unaccountable reporting. These guys are jokers. So many other providers that are not try to rip you off and charge extra fees and force you to stay with them when you try and cancel for over 4 months! No one is accountable here except for their “accounting department” that will threaten and harass you. Time for some class action folks.

Horrible service with hidden fees Horrible service with hidden fees. These guys will keep charging your credit card even after you cancel. If you want to have charges hit your credit card indefinitely, sign up with this company. Save yourself a nightmare experience and avoid this company.

Emotive checks all boxes Emotive checks all boxes: - Great features - Delivers quantifiable results - awesome client support Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!

scammers They charged me for a bunch of unsent campaigns - I lost thousands of revenue from their ability to not deliver on big sales and product launch days. Instead of apologies they are not refunding the money to me. Again no texts were sent, they are charging as though they were and not refunding me. It's been months of back and forth emails and thousands of dollars lost. _ GO ELSEWHERE - THEY ARE SCAMMERS

Great platform Great platform, and amazing support. My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.