Great Support Team Emotive is really helpful on the onboarding side of things. They genuinely want you to succeed. The team is friendly and knowledgeable. So far so good! I hope I can grow my SMS list and get some more sales.

Desperate These people are some of the most desperate human beings I've ever seen. I got so many emails from different reps over the past few months. I'm not even sure how they got all my email addresses and phone numbers but when I ask them to stop and a few months later another rep starts emailing multiple times. The most recent Emotive rep emailed 4 times and even called until I finally had enough and responded back telling her to stop contacting me the desperation is beyond pathetic.

Emotive is an amazing platform! Emotive is a great platform that is very easy to use. I love being able to receive broadcast guides too as it can be super hard to think of creative for every blast we send. This platform is way better than any other texting platform I have used throughout my career. I think that anyone who uses Emotive would benefit greatly as they are always reaching out to make sure you are ok and I love that they provide updates that will help you to succeed.

They trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!

Wil and Jen were so helpful prior to… Wil and Jen were so helpful prior to starting the trial and throughout the entire trial period as well. They made sure to completely explain all kinds of guidelines and give a full rundown for anything I had questions on. They made the process extremely seamless and I had a great time working with them.