Emotive

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3.60
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

0.00%

1

35.00%
About Emotive

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. 1,000+ brands rely on Emotive to deliver a 27x ROI on average and engage their customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is free to try, easy to use, and risk-free to get started. We offer a 5x ROI guarantee or your money back.

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Danny Sattar
CA

Desperate These people are some of the most desperate human beings I've ever seen. I got so many emails from different reps over the past few months. I'm not even sure how they got all my email addresses and phone numbers but when I ask them to stop and a few months later another rep starts emailing multiple times. The most recent Emotive rep emailed 4 times and even called until I finally had enough and responded back telling her to stop contacting me the desperation is beyond pathetic.

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Marco Mai
GB

They trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!

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Elizabeth
GB

Seamless Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.

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Junyi Wu
GB

We enjoyed working with Emotive! We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!

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Ryan H
GB

Great platform Great platform, and amazing support. My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.

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