I’ve used several sms companies and the… I’ve used several sms companies and the thing that sets Emotive apart is that we have a dedicated human being who cares about our success and works with us to create goals and continue to scale and use the platform to its best abilities. Emily, our customer success manager, is a delight and her insights are so helpful. Having a second person who helps us with copy is also hugely helpful. If we didn’t have this support team we would probably consider consolidating our sms with our email, so they are 100% the reason we use Emotive.

Currently dealing with their legal… Currently dealing with their legal department. Hidden fees, automatic charges and unaccountable reporting. These guys are jokers. So many other providers that are not try to rip you off and charge extra fees and force you to stay with them when you try and cancel for over 4 months! No one is accountable here except for their “accounting department” that will threaten and harass you. Time for some class action folks.

Horrible service with hidden fees Horrible service with hidden fees. These guys will keep charging your credit card even after you cancel. If you want to have charges hit your credit card indefinitely, sign up with this company. Save yourself a nightmare experience and avoid this company.

These people falsely accused me of… FIREARMS ONLINES SALES? These people falsely accused me of selling firearms!! We sell basement waterproofing products! Having scheduled an onboarding Zoom appointment and made sure I was on time for it which meant a tough drive through heavy traffic and rain, plus cutting short my other tasks, I was greeted with an email from them cancelling the appointment, stating the reason to be that I was an arms dealer! They said that it would be illegal for them to provide me with their marketing services. I used my business domain email address so they could easily have found my website where we sell Waterguard and FloodBuster sump and pump systems. We are totally against guns and would never trade in them.

Go-To SMS Marketing Tool Emotive has been our go-to tool for SMS Marketing and what I love is that it's a platform that grows along with us. Their platform support is incredible, and the best part I if there is a feature we want that isn't there, I can suggest it and next thing I know it's there. Emotive truly has their customers in mind and I cannot tell you how incredible it is to work with them.