Great Support Team Emotive is really helpful on the onboarding side of things. They genuinely want you to succeed. The team is friendly and knowledgeable. So far so good! I hope I can grow my SMS list and get some more sales.

These people falsely accused me of… FIREARMS ONLINES SALES? These people falsely accused me of selling firearms!! We sell basement waterproofing products! Having scheduled an onboarding Zoom appointment and made sure I was on time for it which meant a tough drive through heavy traffic and rain, plus cutting short my other tasks, I was greeted with an email from them cancelling the appointment, stating the reason to be that I was an arms dealer! They said that it would be illegal for them to provide me with their marketing services. I used my business domain email address so they could easily have found my website where we sell Waterguard and FloodBuster sump and pump systems. We are totally against guns and would never trade in them.

Desperate These people are some of the most desperate human beings I've ever seen. I got so many emails from different reps over the past few months. I'm not even sure how they got all my email addresses and phone numbers but when I ask them to stop and a few months later another rep starts emailing multiple times. The most recent Emotive rep emailed 4 times and even called until I finally had enough and responded back telling her to stop contacting me the desperation is beyond pathetic.

Currently dealing with their legal… Currently dealing with their legal department. Hidden fees, automatic charges and unaccountable reporting. These guys are jokers. So many other providers that are not try to rip you off and charge extra fees and force you to stay with them when you try and cancel for over 4 months! No one is accountable here except for their “accounting department” that will threaten and harass you. Time for some class action folks.

A+ Team and Service!! I had a great experience working with the team at Emotive. They were incredibly helpful and collaborative, ensuring that our account tracked users efficiently and accurately. What impressed me most was their understanding of how we wanted to target our audience across our various products. Jen and Olivia were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics.