We enjoyed working with Emotive! We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!

A+ Team and Service!! I had a great experience working with the team at Emotive. They were incredibly helpful and collaborative, ensuring that our account tracked users efficiently and accurately. What impressed me most was their understanding of how we wanted to target our audience across our various products. Jen and Olivia were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics.

Top-Notch Customer Support I'm really happy with the service. Also, our team is very satisfied for the ROI. The integration with our online store has been very efficient. Their customer support is top-notch. Very happy so far.

Wil and Jen were so helpful prior to… Wil and Jen were so helpful prior to starting the trial and throughout the entire trial period as well. They made sure to completely explain all kinds of guidelines and give a full rundown for anything I had questions on. They made the process extremely seamless and I had a great time working with them.

They trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!