I’ve used several sms companies and the… I’ve used several sms companies and the thing that sets Emotive apart is that we have a dedicated human being who cares about our success and works with us to create goals and continue to scale and use the platform to its best abilities. Emily, our customer success manager, is a delight and her insights are so helpful. Having a second person who helps us with copy is also hugely helpful. If we didn’t have this support team we would probably consider consolidating our sms with our email, so they are 100% the reason we use Emotive.

Emotive checks all boxes Emotive checks all boxes: - Great features - Delivers quantifiable results - awesome client support Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!

Top-Notch Customer Support I'm really happy with the service. Also, our team is very satisfied for the ROI. The integration with our online store has been very efficient. Their customer support is top-notch. Very happy so far.

Desperate These people are some of the most desperate human beings I've ever seen. I got so many emails from different reps over the past few months. I'm not even sure how they got all my email addresses and phone numbers but when I ask them to stop and a few months later another rep starts emailing multiple times. The most recent Emotive rep emailed 4 times and even called until I finally had enough and responded back telling her to stop contacting me the desperation is beyond pathetic.

We enjoyed working with Emotive! We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!