Go-To SMS Marketing Tool Emotive has been our go-to tool for SMS Marketing and what I love is that it's a platform that grows along with us. Their platform support is incredible, and the best part I if there is a feature we want that isn't there, I can suggest it and next thing I know it's there. Emotive truly has their customers in mind and I cannot tell you how incredible it is to work with them.

They trap you. Stay away. Their sales team is not ethical. When they sold us the service, the salesperson kept saying that we can cancel any month. However, the actual situation is that we can cancel any month AS LONG AS WE PAY THE REST OF THE 12 MONTHS. Make sure you read the terms very carefully. It's referring to a different webpage hosted on their website, which is subject to change anytime. In addition to the problems above, Emotive stores our payment information without our authorization. Having been alerted by us, they removed our credit card information once but later continued to store the new payment info without our authorization. They initiated the charges whenever they wanted, even if we kept trying to dispute them. Horrible experience!

Top-Notch Customer Support I'm really happy with the service. Also, our team is very satisfied for the ROI. The integration with our online store has been very efficient. Their customer support is top-notch. Very happy so far.

These people falsely accused me of… FIREARMS ONLINES SALES? These people falsely accused me of selling firearms!! We sell basement waterproofing products! Having scheduled an onboarding Zoom appointment and made sure I was on time for it which meant a tough drive through heavy traffic and rain, plus cutting short my other tasks, I was greeted with an email from them cancelling the appointment, stating the reason to be that I was an arms dealer! They said that it would be illegal for them to provide me with their marketing services. I used my business domain email address so they could easily have found my website where we sell Waterguard and FloodBuster sump and pump systems. We are totally against guns and would never trade in them.

dont recommend them. the 1 star reviews are honest I have been with them since I started my business, so around 3 years. They try to lock you into some contract where you cant cancel because you HAVE to be in a one year contract with a minimum spend amount (even if that is $0, there will be another monthly charge theyll try to scam you into paying). If you forget to cancel by ONE DAY you must stay locked in for an entire year. Now I'll need to dispute all these charges and have my credit card company deal with it, it's such a waste of time