Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

Givebutter for Non profits We have used Givebutter now for a few of our fundraisers. It is a great, user friendly site for our customers and us as a non profit. If we needed help with something someone is always able to help. We can highly recommend Givebutter to anyone, looking for a fundraising platform.

So far, so good! We’ve only been using them for a few months, but are finding it feature-rich and easy to use. The onboarding session was helpful and has given us some ideas for events and fundraising activities.

I had applied for an account to raise… I had applied for an account to raise funds. They suspended my account without cause, as soon as the account was created. They said they don't feel safe having me raise funds, and it is for the safety of the community that I not have an account. I provided the documentation that was needed. Someone is telling lies, and not being truthful, and this is slander.

Easy to use Easy to set-up, customize, navigate & learn, love the e-wallet options for donors. You can embed the giving page on your own website too, so that donors never have to leave. Love the email receipts as well. The customer service is the best I have ever encountered when compared to other nonprofit service providers.