Hannah Larcom
GBDon't hesitate to give Givebutter a try! When we were looking for a new peer-to-peer fundraising database, we were excited to find Givebutter! Givebutter has been an excellent company to work with. I have been so impressed by their quick response rate, helpful customer service, and communication along the way. If you are looking for a database to use, don't delay!
Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
Mary killian
GBI made a donation to my high school and… I made a donation to my high school and I was charged $3 for a tip without my approval. I was also charged a service fee of $1 with out my approval or an option to opt-out. Will not donate the next if they use givebutter.com
Arturo Riera
GBGiveButter monetizes the consumer with no cash! GiveButter makes donations easy! As a consultant to non-profit cultural presenters, monetizing audiences is job one. GiveButter solves the problem of how to monetize the new consumer who carries no cash. My first client has generated almost $400,000 in their first year. This year I have migrated a total of four non-profits to the GiveButter donation platform. Ease of use in set-up, QR codes + text to donate options, social media sharing, acceptance of all pay platforms, robust CRM, great back end financials, constant updates and improvements, great customer support and best practices guidance and all at at no cost. I've been impressed with everyone I've come in contact with at GB from the founder to customer service. They are passionate about my client's success!
Kristin
GBEasy to use Easy to set-up, customize, navigate & learn, love the e-wallet options for donors. You can embed the giving page on your own website too, so that donors never have to leave. Love the email receipts as well. The customer service is the best I have ever encountered when compared to other nonprofit service providers.