Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
April Josephson
GBSo far, so good! We’ve only been using them for a few months, but are finding it feature-rich and easy to use. The onboarding session was helpful and has given us some ideas for events and fundraising activities.
Mary killian
GBI made a donation to my high school and… I made a donation to my high school and I was charged $3 for a tip without my approval. I was also charged a service fee of $1 with out my approval or an option to opt-out. Will not donate the next if they use givebutter.com
Apple Pantry
GBI had applied for an account to raise… I had applied for an account to raise funds. They suspended my account without cause, as soon as the account was created. They said they don't feel safe having me raise funds, and it is for the safety of the community that I not have an account. I provided the documentation that was needed. Someone is telling lies, and not being truthful, and this is slander.
Gidon Ariel
ILGivebutter is the best fundraising website there is I spent a looong time trying to find a platform that I could raise money online with. I finally found Givebutter and fell in love! They provide an easy and beautiful solution for every aspect, and what isn't perfect they are already working on, and if you want something, they are SUPER responsive. All for free. Incredible Signed, Givebutter's #1 fan