Givebutter

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3.45
Based on 20 Reviews

5

50.00%

4

15.00%

3

0.00%

2

0.00%

1

35.00%
About Givebutter

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.

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Hannah Larcom
US

Don't hesitate to give Givebutter a try! When we were looking for a new peer-to-peer fundraising database, we were excited to find Givebutter! Givebutter has been an excellent company to work with. I have been so impressed by their quick response rate, helpful customer service, and communication along the way. If you are looking for a database to use, don't delay!

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Geoff
US

A Major Source of Spam Emails EDITED AND UPDATED: I continue to receive unsolicited email from a perfect stranger purporting to raise money for a sports team I have never heard of that is halfway across the country from me. The unsubscribe link in the emails does not work -- it produces a DNS error. I have emailed the company asking to be permanently removed from any emailings but have not received any response. I do not know where this company, or this perfect stranger seeking to raise funds for a team I have never heard of, acquired my email address. Anyone considering using this company should be aware that you run the risk of angering your potential donors with unwanted spam. Be further aware that their purported unsubscribe links do not work, and that their site does not have any link for a user to request that emails be stopped. It looks like a pretty irresponsible organization to me. UPDATE: Trustpilot has advised me that "givebutter.com has flagged your review because they don’t think it’s based on a genuine experience." Nonetheless, I have now provided to givebutter the information requested in their reply (namely, the addresses I used unsuccessfully to contact them and request removal). Givebutter has now responded, "Thank you for providing that additional information. Our engineering team is looking into the unsubscribe link to make sure it functions properly in the future. Miranda has also been informed that her email is not reaching the intended recipient. We appreciate your concern over this and for bringing it our attention." I remain concerned about the issues I raised, and the number of unanswered questions that are still there. What process (if any) does givebutter use to scrutinize lists of addresses submitted by fundraisers to avoid spam? Why does the unsubscribe link on the unsolicited email only generate an error message? Why is there no policy concerning spam posted on the givebutter web site? Why is there no link or contact address on the web site for users to request removal from givebutter mailings?

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Apple Pantry
US

I had applied for an account to raise… I had applied for an account to raise funds. They suspended my account without cause, as soon as the account was created. They said they don't feel safe having me raise funds, and it is for the safety of the community that I not have an account. I provided the documentation that was needed. Someone is telling lies, and not being truthful, and this is slander.

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Tara Blastick MTA
US

The staff is amazing The staff is amazing. Super helpful and the design team has created an amazing auction tool in a limited amount of time. They have thought through so many details and love that they are constantly working to improve their product. Can't wait to see the upgrades next year :)

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Todd
US

My overall experience with Givebutter… My overall experience with Givebutter has been terrific! I'm impressed with the way the solution has grown in the almost two years since I started using it. Givebutter making the courageous decision to share the app for "free" has been a blessing for my little nonprofit. When I need Givebutter support, every rep has been prompt, courteous, and delivered a perfect solution. It's great that Givebutter has added so many modules like auctions and continues to add new features. However, there are some items that most of us low to midrange users need to be addressed: * The Giving Hub pages need to be configured to allow users to customize the pages so it can better integrate with users' existing web pages and provide a consistent experience across the three Giving Hub pages. * Those of us using ticketing need Givebutter to deliver on being able to assign a Fair Market Value to items. (see "Fair Market Value / Deductible Amount (per item/ticket)" and "Per-ticket customizable receipts" post which includes screen shots of a sample FMV implementation from a competing solution. When those issues are addressed, my review will absolutely be 5-STARS!

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