Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

Easy to use Easy to set-up, customize, navigate & learn, love the e-wallet options for donors. You can embed the giving page on your own website too, so that donors never have to leave. Love the email receipts as well. The customer service is the best I have ever encountered when compared to other nonprofit service providers.

I was at a dance company's fundraiser… I was at a dance company's fundraiser and used their app to donate $100, plus a $3 fee for the app transaction. Then I get an extra $15 charged for Givebutter. Disgusting. $1 or $2, ok. But $15???

GiveButter has been an incredible tool… GiveButter has been an incredible tool for our nonprofit! Plus, they do a lot of classes to ensure you are getting the most out of the platform, which I really appreciate. They are also responsive, which is so important. Double thumbs up for Givebutter!

Our answer is really closer to 4.5 Our answer is really closer to 4.5. The experience with Givebutter was great. The only downside was that individuals were unable to see who donated on their behalf. We had to send updates to everyone, which was not the best use of our time.