Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

I made a donation to my high school and… I made a donation to my high school and I was charged $3 for a tip without my approval. I was also charged a service fee of $1 with out my approval or an option to opt-out. Will not donate the next if they use givebutter.com

Don't hesitate to give Givebutter a try! When we were looking for a new peer-to-peer fundraising database, we were excited to find Givebutter! Givebutter has been an excellent company to work with. I have been so impressed by their quick response rate, helpful customer service, and communication along the way. If you are looking for a database to use, don't delay!

My Bad Experience With GiveButter! My review of GiveButter is completely based on my own personal opinions and is not meant to smear, slander, or make defamatory statements about GiveButter. All of the statements I’m making in regards to GiveButter are being alleged based on my personal experience. GiveButter allegedly deactivated my account and the allegedly stopped responding to my email in regards to refunding all of my donors. I allegedly received an email from an alleged GiveButter employee named Rachid informing me that refunds would be granted to my donors. Allegedly GiveButter has not issued all of the refunds to my donors. I think they should have solved this issue more professionally instead of allegedly ignoring emails, messages, and chats.

Givebutter for Non profits We have used Givebutter now for a few of our fundraisers. It is a great, user friendly site for our customers and us as a non profit. If we needed help with something someone is always able to help. We can highly recommend Givebutter to anyone, looking for a fundraising platform.