Givebutter is the best fundraising website there is I spent a looong time trying to find a platform that I could raise money online with. I finally found Givebutter and fell in love! They provide an easy and beautiful solution for every aspect, and what isn't perfect they are already working on, and if you want something, they are SUPER responsive. All for free. Incredible Signed, Givebutter's #1 fan

Wonderful way to fundraiser! After participating in years of fundraisers as a parent of 4, this amazing Give Butter App was motivating, easy and fun to use this season. Best of all, more money was raised by donations and not selling items no one needs. Our team had competitions to raise the most money and have the most donors. We will definitely use it to fundraiser next season! Thank you for your wonderful fundraising platform!

Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

Use GiveButter if you want to LOSE money! We are a tiny, volunteer-run nonprofit organization that depends on fundraising to exist. We lost hundreds of dollars in potential donations--along with experiencing deep embarrassment at our event--due to GiveButter's admitted mobile platform glitch where our guests were not able to bid live on silent auction items at our event. We had a piece of artwork that went for grossly under its listed value due to the inability of people at our event to bid live. A river rafting package ended up going for only half of its value. The organizations that generously donated these items were appalled, and we were deeply embarrassed. Generally, the idea with a silent auction is that people are able to give, not get a deal. What could I tell them except that GiveButter screwed up. On top of that, I can't tell you how much time I have spent scrambling to recover with our guests and donors during a time when I should have been focused on thanking folks for their generosity. Getting any kind of customer service--during the glitch and after--was a joke. They have yet to apologize for the issue. Instead, they offered to refund our service fee plus a $69 "donation." I've spent literally hours trying to use their chat feature, and no one returns my emails. We are an extremely small nonprofit organization doing all we can to keep on our feet and keep our organization afloat. This silent auction was vital for our survival, and GiveButter flat out screwed us.

A Major Source of Spam Emails EDITED AND UPDATED: I continue to receive unsolicited email from a perfect stranger purporting to raise money for a sports team I have never heard of that is halfway across the country from me. The unsubscribe link in the emails does not work -- it produces a DNS error. I have emailed the company asking to be permanently removed from any emailings but have not received any response. I do not know where this company, or this perfect stranger seeking to raise funds for a team I have never heard of, acquired my email address. Anyone considering using this company should be aware that you run the risk of angering your potential donors with unwanted spam. Be further aware that their purported unsubscribe links do not work, and that their site does not have any link for a user to request that emails be stopped. It looks like a pretty irresponsible organization to me. UPDATE: Trustpilot has advised me that "givebutter.com has flagged your review because they don’t think it’s based on a genuine experience." Nonetheless, I have now provided to givebutter the information requested in their reply (namely, the addresses I used unsuccessfully to contact them and request removal). Givebutter has now responded, "Thank you for providing that additional information. Our engineering team is looking into the unsubscribe link to make sure it functions properly in the future. Miranda has also been informed that her email is not reaching the intended recipient. We appreciate your concern over this and for bringing it our attention." I remain concerned about the issues I raised, and the number of unanswered questions that are still there. What process (if any) does givebutter use to scrutinize lists of addresses submitted by fundraisers to avoid spam? Why does the unsubscribe link on the unsolicited email only generate an error message? Why is there no policy concerning spam posted on the givebutter web site? Why is there no link or contact address on the web site for users to request removal from givebutter mailings?