A Major Source of Spam Emails EDITED AND UPDATED: I continue to receive unsolicited email from a perfect stranger purporting to raise money for a sports team I have never heard of that is halfway across the country from me. The unsubscribe link in the emails does not work -- it produces a DNS error. I have emailed the company asking to be permanently removed from any emailings but have not received any response. I do not know where this company, or this perfect stranger seeking to raise funds for a team I have never heard of, acquired my email address. Anyone considering using this company should be aware that you run the risk of angering your potential donors with unwanted spam. Be further aware that their purported unsubscribe links do not work, and that their site does not have any link for a user to request that emails be stopped. It looks like a pretty irresponsible organization to me. UPDATE: Trustpilot has advised me that "givebutter.com has flagged your review because they don’t think it’s based on a genuine experience." Nonetheless, I have now provided to givebutter the information requested in their reply (namely, the addresses I used unsuccessfully to contact them and request removal). Givebutter has now responded, "Thank you for providing that additional information. Our engineering team is looking into the unsubscribe link to make sure it functions properly in the future. Miranda has also been informed that her email is not reaching the intended recipient. We appreciate your concern over this and for bringing it our attention." I remain concerned about the issues I raised, and the number of unanswered questions that are still there. What process (if any) does givebutter use to scrutinize lists of addresses submitted by fundraisers to avoid spam? Why does the unsubscribe link on the unsolicited email only generate an error message? Why is there no policy concerning spam posted on the givebutter web site? Why is there no link or contact address on the web site for users to request removal from givebutter mailings?

GiveButter has been an incredible tool… GiveButter has been an incredible tool for our nonprofit! Plus, they do a lot of classes to ensure you are getting the most out of the platform, which I really appreciate. They are also responsive, which is so important. Double thumbs up for Givebutter!

our search is over We have been searching for a platform to launch our digital fundraising platform for many years now, and Givebutter was the first one that really fit our ideal perfectly. The fact that we can utilize Venmo, Apple Pay, and many other forms of donation avenues is crucial. Not to mention the expansive dashboard. And the fact that our members and donators are contributing to the company as well makes it all worth it.

I was at a dance company's fundraiser… I was at a dance company's fundraiser and used their app to donate $100, plus a $3 fee for the app transaction. Then I get an extra $15 charged for Givebutter. Disgusting. $1 or $2, ok. But $15???

Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?