Tara Blastick MTA
GBThe staff is amazing The staff is amazing. Super helpful and the design team has created an amazing auction tool in a limited amount of time. They have thought through so many details and love that they are constantly working to improve their product. Can't wait to see the upgrades next year :)
Michele
GBTrying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?
Gidon Ariel
ILGivebutter is the best fundraising website there is I spent a looong time trying to find a platform that I could raise money online with. I finally found Givebutter and fell in love! They provide an easy and beautiful solution for every aspect, and what isn't perfect they are already working on, and if you want something, they are SUPER responsive. All for free. Incredible Signed, Givebutter's #1 fan
Elijah King
GBMy Bad Experience With GiveButter! My review of GiveButter is completely based on my own personal opinions and is not meant to smear, slander, or make defamatory statements about GiveButter. All of the statements I’m making in regards to GiveButter are being alleged based on my personal experience. GiveButter allegedly deactivated my account and the allegedly stopped responding to my email in regards to refunding all of my donors. I allegedly received an email from an alleged GiveButter employee named Rachid informing me that refunds would be granted to my donors. Allegedly GiveButter has not issued all of the refunds to my donors. I think they should have solved this issue more professionally instead of allegedly ignoring emails, messages, and chats.
Kristin
GBEasy to use Easy to set-up, customize, navigate & learn, love the e-wallet options for donors. You can embed the giving page on your own website too, so that donors never have to leave. Love the email receipts as well. The customer service is the best I have ever encountered when compared to other nonprofit service providers.