Givebutter

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3.45
Based on 20 Reviews

5

50.00%

4

15.00%

3

0.00%

2

0.00%

1

35.00%
About Givebutter

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.

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Tara Blastick MTA
GB

The staff is amazing The staff is amazing. Super helpful and the design team has created an amazing auction tool in a limited amount of time. They have thought through so many details and love that they are constantly working to improve their product. Can't wait to see the upgrades next year :)

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Michele
GB

Trying to work with this Company but no… Trying to work with this Company but no live person to speak to. How can I run campaigns with bad customer service? What would donors do? I spent almost two hours on a chat waiting for responses and the nice agent said they have a small team and continued to apologize. Significant wait time between responses from agent. The he simply sent links they didn't answer the specifics. Again would have been a short phone chat. Obviously, this Company spent much of the funding on Marketing, SEO, and flashy website. Whet about good old fashioned reasonable customer service?

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Merced River Watershed
GB

Use GiveButter if you want to LOSE money! We are a tiny, volunteer-run nonprofit organization that depends on fundraising to exist. We lost hundreds of dollars in potential donations--along with experiencing deep embarrassment at our event--due to GiveButter's admitted mobile platform glitch where our guests were not able to bid live on silent auction items at our event. We had a piece of artwork that went for grossly under its listed value due to the inability of people at our event to bid live. A river rafting package ended up going for only half of its value. The organizations that generously donated these items were appalled, and we were deeply embarrassed. Generally, the idea with a silent auction is that people are able to give, not get a deal. What could I tell them except that GiveButter screwed up. On top of that, I can't tell you how much time I have spent scrambling to recover with our guests and donors during a time when I should have been focused on thanking folks for their generosity. Getting any kind of customer service--during the glitch and after--was a joke. They have yet to apologize for the issue. Instead, they offered to refund our service fee plus a $69 "donation." I've spent literally hours trying to use their chat feature, and no one returns my emails. We are an extremely small nonprofit organization doing all we can to keep on our feet and keep our organization afloat. This silent auction was vital for our survival, and GiveButter flat out screwed us.

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pigeon coop
GB

our search is over We have been searching for a platform to launch our digital fundraising platform for many years now, and Givebutter was the first one that really fit our ideal perfectly. The fact that we can utilize Venmo, Apple Pay, and many other forms of donation avenues is crucial. Not to mention the expansive dashboard. And the fact that our members and donators are contributing to the company as well makes it all worth it.

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Peggy Williams
GB

Wonderful way to fundraiser! After participating in years of fundraisers as a parent of 4, this amazing Give Butter App was motivating, easy and fun to use this season. Best of all, more money was raised by donations and not selling items no one needs. Our team had competitions to raise the most money and have the most donors. We will definitely use it to fundraiser next season! Thank you for your wonderful fundraising platform!

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