Start Team We formed a plan to accelerate our online revenue just before COVID. The timing was perfect, as COVID shut down vast majority of our wholesales. Thanks so much to the Pivot Team, we were able to triple the online revenue and were able to navigate through 2020. Pivot Team is profoundly knowledgable, professional, and fun to work with. Simply, they are sincere and trustworthy, which i believe is the most important factor to keep the partnership.

Good for scaling ads Pretty fair pricing model, and they have a lot of technical knowledge about ads for Facebook. They are also guest speakers on Shopfiy's webinars here and there, so feel free to watch their webinars first before testing the waters.

Great experience I used them for a trial month for our fitness brand. The first month we did a good amount of testing and it was a slow rev wise (to be fair they told me this was going to be the case), but as some of the tests they tan started working the second month we started to see real growth. The boutique feel is good and employees are knowledgeable.

Working Out started working with these guys a few months ago. it was pretty rough first few weeks with really low ROAS, but it picked up after the 4th and 5th week and were profitable now. Things are going well now and we're happy with the return on investment but wish they did a better job telling us that is was going to be slow the first few weeks. Other than that recommend.

Worst agency I've ever worked with I wish I could give them 0 stars. This agency does not know what they are doing and will not use your budget efficiently or effectively. They took my business and burned me for thousands of dollars, wasting a huge portion of my ad budget. I found that they put very little effort into their clients, especially if you're a smaller one, and their creative process is absolutely horrendous. The ads and copywriting they created for me were awful, something you'd think a middle schooler had come up with. I've worked with several agencies in the past, and trust when I say this: stay away from pivot cmo.