Henry Lanham
USExperience was quite poor Experience was quite poor. We engaged with them because we were told that they were one of a few firms that had exclusivity to advertise on TikTok. When this exclusivity went away we were pitched that they were "probably the most experienced TikTok firm in the world." We ended halfway through the first month because my partner and I agreed that it was a waste of advertising dollars and that we could run the ads much better.
Rashad Hossain
USWorst agency I've ever worked with I wish I could give them 0 stars. This agency does not know what they are doing and will not use your budget efficiently or effectively. They took my business and burned me for thousands of dollars, wasting a huge portion of my ad budget. I found that they put very little effort into their clients, especially if you're a smaller one, and their creative process is absolutely horrendous. The ads and copywriting they created for me were awful, something you'd think a middle schooler had come up with. I've worked with several agencies in the past, and trust when I say this: stay away from pivot cmo.