Save yourself from this horrendous… Save yourself from this horrendous agency and run now. They talk up a big game — when it was time to deliver: ZERO results. Not only that, they also did not use advertising budget wisely at all or with any proper monitoring. They created an image, and took the words straight from our site and called it an ad. Cancelled within the first month, had non-existing management of our ads, and called it a bad loss and lesson learned with a falsely self advertised company. DO NOT WORK WITH THEM AND WASTE YOUR MONEY AND TIME.

Working Out started working with these guys a few months ago. it was pretty rough first few weeks with really low ROAS, but it picked up after the 4th and 5th week and were profitable now. Things are going well now and we're happy with the return on investment but wish they did a better job telling us that is was going to be slow the first few weeks. Other than that recommend.

Better options out there Team seem professional and organized. However they oversold their creative capabilities. It seems there were really any at all. In terms of running campaigns. Decision making was slapdash, chaotic and reactionary. Each decision seemed like it had been made five minutes before our weekly meeting and lacked consistency. Communication was generally good. But I wouldn’t recommend working with pivot CMO.

Experience was quite poor Experience was quite poor. We engaged with them because we were told that they were one of a few firms that had exclusivity to advertise on TikTok. When this exclusivity went away we were pitched that they were "probably the most experienced TikTok firm in the world." We ended halfway through the first month because my partner and I agreed that it was a waste of advertising dollars and that we could run the ads much better.

Awful. Awful. They promised they could give us great results, but they absolutely failed in every aspect. None of their campaigns provided good results. They still charged a high price tag even though the results we were getting ourselves running ads in house were lightyears better than what they achieved. We were burned by Pivot CMO. I do not recommend them to anyone.