SevenRooms

N/A, 10011, New York, United States
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3.20
Based on 20 Reviews

5

55.00%

4

0.00%

3

0.00%

2

0.00%

1

45.00%
About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com

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Jonathan
AU

Charged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.

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nyb
GB

SevenRooms is simply the best... The SevenRooms system offers options to suit a multitude of requirements for venues. And, the Support Team are always available to provide advice, and share additional updates.

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KP
GB

sevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again

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Hnin
AE

SEVENROOMS platform offers the most… SEVENROOMS platform offers the most convenient reservations experience – easy to use, highly functional, and backed by a quick and efficient service support team. It’s the best platform I’ve ever used!

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Marcus Caretto
AE

Great company easiest to use when… Great company easiest to use when booking resteraunts

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