Marcus Caretto
AEGreat company easiest to use when… Great company easiest to use when booking resteraunts
Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Giles Turner
GBSeven rooms share my data on the dark web I have been notified by a third party data/web security company that seven rooms has shared my email address on the dark web.
Patrick Chow
GBHorrible Horrible. There is no reason for such continued failure to perform a fundamental task of processing a simple dinner reservation, repeatedly, across multiple restaurants. I wonder how much business is lost as a result of such simple basic flaw: "There was a problem completing the reservation. Please try again later"
Jason
GB🤦🏻♂️so bad You used to be able to make a reservation with a simple phone call and give your name, reservation time and phone number. Now you have to fill out a detailed form, and when you hit submit, nothing happens. Tried it again twice. No response. Very frustrating.