Charged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.

Responsive & Supportive The Team at Seven Rooms could not have been more responsive / Supportive in the changing from one Res System to another. The process has been smooth, with all bumps in the road supported by Fin, the amazing on-boarding manager. He helped at all times of the day & week and made what could have been a tough changeover of 7 properties, very easy. Thank you Fin & Team.

sevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again

Glitchy and support sucks I've used them before a few months ago and had no issues. However twice this month, a restaurant that is not in my vicinity, that I had never heard of had two bookings from my email. The confirmation came from seven rooms booking system. I contacted seven rooms as it sounded like a software bug or glitch. However on both occasions the support just said I needed to contact the restaurant it was none of their concern. They had no interest in seeing what the issue was, when one of their restaurants are getting incorrect bookings you would expect them to care.

CBCo Brewing I recently visited CBco brewing in Cowaramup. The food and service was excellent and the drinks are local. Well done and I will be back soon.