Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Jassem Mohammad
AEGrow with Sevenrooms Sevenrooms has proven to be an invaluable asset for our restaurant operations. The sophistication of its reservations management is matched by the advanced marketing capabilities it offers. The software's intuitive setup process facilitated a smooth integration into our workflow. Noteworthy is the exemplary support team – prompt, well-versed in their product, and consistently demonstrating a high level of professionalism. Sevenrooms is an exemplary solution for any restaurant seeking efficiency and robust functionality.
KP
GBsevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again
Marcus Caretto
AEGreat company easiest to use when… Great company easiest to use when booking resteraunts
John
GBBad user experience As a person making a reservation, this application sucks. Every time, I have to reenter the same information. Surely they could have a system whereby the customers of the restaurants could save their data?