Marcus Caretto
AEGreat company easiest to use when… Great company easiest to use when booking resteraunts
Tom McCarthy
GBResponsive & Supportive The Team at Seven Rooms could not have been more responsive / Supportive in the changing from one Res System to another. The process has been smooth, with all bumps in the road supported by Fin, the amazing on-boarding manager. He helped at all times of the day & week and made what could have been a tough changeover of 7 properties, very easy. Thank you Fin & Team.
Jason
GB🤦🏻♂️so bad You used to be able to make a reservation with a simple phone call and give your name, reservation time and phone number. Now you have to fill out a detailed form, and when you hit submit, nothing happens. Tried it again twice. No response. Very frustrating.
Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Mike
AUCBCo Brewing I recently visited CBco brewing in Cowaramup. The food and service was excellent and the drinks are local. Well done and I will be back soon.