Tom McCarthy
GBResponsive & Supportive The Team at Seven Rooms could not have been more responsive / Supportive in the changing from one Res System to another. The process has been smooth, with all bumps in the road supported by Fin, the amazing on-boarding manager. He helped at all times of the day & week and made what could have been a tough changeover of 7 properties, very easy. Thank you Fin & Team.
Hnin
AESEVENROOMS platform offers the most… SEVENROOMS platform offers the most convenient reservations experience – easy to use, highly functional, and backed by a quick and efficient service support team. It’s the best platform I’ve ever used!
nyb
GBSevenRooms is simply the best... The SevenRooms system offers options to suit a multitude of requirements for venues. And, the Support Team are always available to provide advice, and share additional updates.
Patrick Chow
GBHorrible Horrible. There is no reason for such continued failure to perform a fundamental task of processing a simple dinner reservation, repeatedly, across multiple restaurants. I wonder how much business is lost as a result of such simple basic flaw: "There was a problem completing the reservation. Please try again later"
Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.