SevenRooms

N/A, 10011, New York, United States
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3.20
Based on 20 Reviews

5

55.00%

4

0.00%

3

0.00%

2

0.00%

1

45.00%
About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com

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Giles Turner
GB

Seven rooms share my data on the dark web I have been notified by a third party data/web security company that seven rooms has shared my email address on the dark web.

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Julianne Calvi
AU

Glitchy and support sucks I've used them before a few months ago and had no issues. However twice this month, a restaurant that is not in my vicinity, that I had never heard of had two bookings from my email. The confirmation came from seven rooms booking system. I contacted seven rooms as it sounded like a software bug or glitch. However on both occasions the support just said I needed to contact the restaurant it was none of their concern. They had no interest in seeing what the issue was, when one of their restaurants are getting incorrect bookings you would expect them to care.

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KP
GB

sevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again

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Patrick Chow
GB

Horrible Horrible. There is no reason for such continued failure to perform a fundamental task of processing a simple dinner reservation, repeatedly, across multiple restaurants. I wonder how much business is lost as a result of such simple basic flaw: "There was a problem completing the reservation. Please try again later"

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nyb
GB

SevenRooms is simply the best... The SevenRooms system offers options to suit a multitude of requirements for venues. And, the Support Team are always available to provide advice, and share additional updates.

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