Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Claire M
GBMy data was included in a Seven Rooms… My data was included in a Seven Rooms data breach in December 2022. Seven Rooms are legally required to notify me that my data has been breached, I found out via a 3rd party data breach search. Over 400GB of customer data was sold to hackers. Since then I've received over 100 spam emails every day - I knew my data had been breached but wasn't sure where from until now. Thanks Seven Rooms...
John
GBBad user experience As a person making a reservation, this application sucks. Every time, I have to reenter the same information. Surely they could have a system whereby the customers of the restaurants could save their data?
Valued Customer
SAIts easy to manage Its easy to manage and maximize the business capacity. It has all the necessary analysis and reports to review the business. would be great if universal credit card adding system and SMS system developed for Saudi Arabi.
Mark Broadhurst
GBBest experience in town Great time! The dancers were amazing. The new stage lighting was Insane, but Lexi and Cristian were the best and made our experience one to remember!!