Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Peter
AUGreat support and is easy to use. As a restaurant owner for 10 years, this is the best platform I have come across (and I have used them all). The support team is also excellent with a 24/7 phone number.
nyb
GBSevenRooms is simply the best... The SevenRooms system offers options to suit a multitude of requirements for venues. And, the Support Team are always available to provide advice, and share additional updates.
KP
GBsevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again
Custom Bowling Interface
GBThey set us up for success with a… They set us up for success with a custom interface to regulate our bowling lane reservations and it has been a huge boost to our efficiency. Bruce GM Vernon Lanes Louisville KY