They set us up for success with a… They set us up for success with a custom interface to regulate our bowling lane reservations and it has been a huge boost to our efficiency. Bruce GM Vernon Lanes Louisville KY

Charged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.

🤦🏻‍♂️so bad You used to be able to make a reservation with a simple phone call and give your name, reservation time and phone number. Now you have to fill out a detailed form, and when you hit submit, nothing happens. Tried it again twice. No response. Very frustrating.

Grow with Sevenrooms Sevenrooms has proven to be an invaluable asset for our restaurant operations. The sophistication of its reservations management is matched by the advanced marketing capabilities it offers. The software's intuitive setup process facilitated a smooth integration into our workflow. Noteworthy is the exemplary support team – prompt, well-versed in their product, and consistently demonstrating a high level of professionalism. Sevenrooms is an exemplary solution for any restaurant seeking efficiency and robust functionality.

Restaurants need to stop using them Hate this company. Not sure why any restaurant would use them without an end-customer interface. This company forces the worst user experience on the end customer which is the most important in the value chain. I hope restaurants stop using them...and I will make it my mission to complain to every restaurant in London that I am forced to book through seven rooms.