KP
GBsevenrooms spams you I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again
Jonathan
AUCharged me $100 despite cancelling 21 minutes later. I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Claire M
GBMy data was included in a Seven Rooms… My data was included in a Seven Rooms data breach in December 2022. Seven Rooms are legally required to notify me that my data has been breached, I found out via a 3rd party data breach search. Over 400GB of customer data was sold to hackers. Since then I've received over 100 spam emails every day - I knew my data had been breached but wasn't sure where from until now. Thanks Seven Rooms...
Custom Bowling Interface
GBThey set us up for success with a… They set us up for success with a custom interface to regulate our bowling lane reservations and it has been a huge boost to our efficiency. Bruce GM Vernon Lanes Louisville KY
Tom McCarthy
GBResponsive & Supportive The Team at Seven Rooms could not have been more responsive / Supportive in the changing from one Res System to another. The process has been smooth, with all bumps in the road supported by Fin, the amazing on-boarding manager. He helped at all times of the day & week and made what could have been a tough changeover of 7 properties, very easy. Thank you Fin & Team.